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In the last report, there are two successfull reconnects to Facebook ingest point. Note that Facebook may drop connection if no keyframe received, so reencode the file for even keyframe interval (2-4 seconds as Facebook recommends). Also please test publishing to Facebook only, to clarify the...

Please provide a report when trying to capture the file as VOD from S3.

The last file you've sent Sample Video 10 MB.mp4 has a wrong atoms structure So it cannot be captured as VOD from S3 storage, see File format requirements You should also to encode files with an even keyframe interval (Facebook recommends 2-4 seconds) and without B-frames.

Your sample has 4K resolution and bitrate 10 Mbps. So its capturing as VOD and republishing requires a very good channels. You have the following bottlenecks: 1. Between S3 storage and WCS 2. Between WCS and Youtube server 3. Between WCS and Facebook server So you should use lower resolution and...

Seems like you're republishing the VOD stream to Youtube and Facebook simultaneosly, and Facebook closes the RTMP connection at its side after 10-12 seconds of republishing: But translation to Youtube goes until the end of the file. Seems like you have some channel problems between your server...

The report we received contains no stream capturing and republishing. Please reproduce the problem before collecting the report.

Please restart the server, reproduce the problem, collect a full report as described here: Getting logs with report.sh script and send the archive using this form.

Good day. Seems like the VOD is successfully captured, but Facebook republishing is eventually stopped. Please check if you applied the following settings rtmp_transponder_full_url=true rtmp_transponder_stream_name_prefix= rtmp_flash_ver_subscriber=LNX 76.219.189.0...

We fixed the issue in build 5.2.1584. The demo server is updated, your stream is playing successfully. Please note that the stream has a 2K resolution and a huge bitrate (up to 6 Mbps peak), so you should play it via TCP. Set the Transport switch in Media Devices example as shown, then play the...

We checked the stream. It's H265, and seems its bitstream is not parsed correctly. We're about to fix it in ticket WCS-3704, will inform you in this topic.

Good day. Please use Player example to test: https://demo.flashphoner.com:8888/client2/examples/demo/streaming/player/player.html If your RTSP stream is not playing in this example, please provide RTSP URL to test (the camera should work and should be available 24/7) using this form.

Добрый день. Это известная проблема, возникает при увеличении размера SDP при пересогласованиях, например, при добавлении/удалении дорожек. Работаем над ней в тикете WCS-3669. О прогрессе сообщим.

You can change resolution at the example page: function getConstraints() { var constraints = { audio: {deviceId: {exact: $('#micList').find(":selected").val()}}, video: { deviceId: {exact: $('#cameraList').find(":selected").val()}, width...

Seems like channel bandwidth between server and publisher/player browsers in not enough to publish a desired resolution. Use lower resolution/bitrate and/or try to switch to TCP transport. Also check a client network conditions: do not use mobile 2G/3G, use 4G/LTE or WiFi or a wired connection.

Mixer fails because of compact_media_port_usage=true. Please remove the option from flashphoner.properties and restart WCS.

Please set media port range to default media_port_from=31001 media_port_to=32000 Disable RTP paced sender (we do not resommend to use it in production rtp_paced_sender=false Revert media_ports_auditor_interval to default (comment or remove from config) Then restart WCS. If this does not...

The same credentials with the same result If you cannot provide an access, please restart WCS, reproduce the problem and collect the full report: Getting logs with report.sh script, then send the archive using this form

Unfortunately, the server rejects SSH connection with Permission denied, please try again. Seems like either login or password is incorrect.

Please provide SSH access to the server using this form.

Yes. A local internet service provider (or mobile network operator if used). So it's between the client and the server. A provider can use deep packet inspection (DPI) technology to filter traffic at UDP packets level. So client cannot establish TURN connection because network packets are...