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  1. Max

    Websocket connection failed

    Pplease check if WCS is up and running, and port 8080 is accessible. Screenshot you've provided shows that connection cannot be established. Also please check if the problem is reproducing in Player example. Note that WebRTC publishing/playing will not work via HTTP in browser, MSE will be used...
  2. Max

    Running WCS 5.2.912

    We recommended you to update WCS to latest build in that topic because we cannot reproduce the issue it describes. Anyway, you had to update because it fixes WCS starting issue for you. Build 5.2.983 also fixes some updating issues on JDK 12 and 14. So we recommend to reproduce the issue...
  3. Max

    Websocket connection failed

    You should open the page via HTTPS and use wss connection wss://192.168.1.17:8443/ for WebRTC to work in browser.
  4. Max

    Question on user creation/rights (should be able to create stream and view statistics via REST)?

    Good day. Please read this doc about users management. You can create user to authorize REAT API queries (but not the statisctics page). Please read here how to enable REST API basic authetication. This can be done with REST hooks. Please read this step by step instruction to implement user...
  5. Max

    How to disable anonymous viewing of the statistics?

    Good day. Statistics page cannot be restricted because it will break third party monitoring integrations (Zabbix, Prometheus+Grafana etc). You can restrict accees from external network by security group rules, and get statistics data to monitoring tools via internal network only.
  6. Max

    Зависание микшированного потока

    В таком случае нужно использовать сервер, идентичный по конфигурации тому, на котором воспроизводится проблема. Сейчас выглядит так, что микшер может давать фризы из-за нехватки процессора или памяти (полный цикл сборки мусора проходит каждые 10 секунд). В наших тестах проблема не...
  7. Max

    Running WCS 5.2.912

    Good day. The latest AWS Marketplace AMI contains build 5.2.944. We recommend to use it. If the problem still persists with 5.2.944, please provide SSH access to the instance using this form.
  8. Max

    Alternatives to service abnormal termination

    Good day. Please check if errorPID.log files are in /usr/local/FlashphonerWebCallServer/logs folder. They may contain a crash reason. Also please check /var/log/messages file, this can contain records about WCS starting/stopping/failing, or about all the server restart. Please collect a report...
  9. Max

    Websocket connection failed

    Could you share few screenshots? Are you connecting from https page?
  10. Max

    Зависание микшированного потока

    Добрый день. Прежде всего, обращаем Ваше внимание, что для указанных параметров микшера: mixer_type=MULTI_THREADED_NATIVE mixer_mcu_multithreaded_mix=true mixer_audio_threads=10 mixer_video_threads=4 mixer_mcu_multithreaded_delivery=true mixer_video_bitrate_kbps=4000 mixer_video_height=1080...
  11. Max

    Gstreamer-RTMP

    Good day. Please see this doc about RTMP publishing to WCS with ffmpeg. The RTMP URL should include server address, port and stream name, for example rtmp://test1.flashphoner.com:1935/live/stream_gstreamer If the stream you've published cannot be played from WCS as WebRTC, please collect a...
  12. Max

    Advice on EC2 plan to support video calls for 300 concurrent users.

    In theory, yes. But, of course, load test is needed. Please read this and this articles with testing examples and results.
  13. Max

    Stable work with low internet

    Good day. Please do not duplicate a topic in a various forum sections. We answered you in this topic.
  14. Max

    Стабильная работа при низком интернете

    Добрый день Локальное видео и не будет ухудшаться. WebRTC - протокол, предусматривающий адаптацию публикации под канал. Допустим, Вы публикуете поток 80x60 30 fps H264 видео + 48 кГц Opus аудио. При этом битрейт видео будет в среднем около 70 кбит/с, при движениях в кадре до 100-200 кбит/с...
  15. Max

    How to get playload.streamName using Android SDK?

    This option. In the all SDKs you should: - to get a stream status after subscribing to the stream: handle STREAM_STATUS.PLAYING event and get state using Stream.getAudioState(), Stream.getVideoState(); - to get the stream status when publishing client calls muteAudio or muteVideo, use...
  16. Max

    Samsung browser

    They should fix it if you provide them a steps to reproduce with well-known examples (AppRTC, TrickleICE). You can recommend your customers to use Firefox on such device until Samsung will fix the issue.
  17. Max

    Can not start transponder Error

    Hello Server is up and running. Default example operates correctly. https://cibunet.com:8444/client2/examples/demo/streaming/two_way_streaming/two_way_streaming.html If you want we test your application, please send step-by-step instructions including screenshots and all the details and...
  18. Max

    Stream black screen on safari mobile

    Good day. You need to re-establish Websocket connection to a new URL, so the previous session must be closed.
  19. Max

    Samsung browser

    PLease also check with AppRTC. If the problem is reproducing using this test, please contact Samsung support about it. The codec used does not matter, the STUN connection is not established using correct address and port. You can also try to switch to TCP transport (use the Media Devices...
  20. Max

    RTSP - No Codecs Found

    We checked the stream in the dump provided. VLC cannot play this stream: displaying only one frame in the beginning and one frame in the end of the stream. Please check if the stream is playing correctly in VLC. If yes, and there are no errors in VLC log, please collect a traffic dump on VLC...
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