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WCS 5.3 should work with the WCS 5.2 configuration Using nginx as reverse proxy may be better than direct connection at security point. For example, you can proxy websocker and http connections to WCS with user authentication on nginx.

Hello We can't reproduce with demo server 5.2.2269 1. Publish stream https://demo.flashphoner.com/client2/examples/demo/streaming/two_way_streaming/two_way_streaming.html 2. REST /rest-api/stream/startRecording curl -X POST "https://demo.flashphoner.com/rest-api/stream/startRecording" \...

You should start WCS in root mode to bind one of the priileged ports: systemctl stop webcallserver /usr/local/FlashphonerWebCallServer/bin/webcallserver set-root-mode enabe systemctl start webcallserver Another option is to set up nginx based reverse proxy which listens port 443 and proxying...

Yes, WCS 5.2 is also tested and working with JDK 21 We recommend you to deploy a staging server, update and test on it, then move it to production use.

Good day. WCS 5.3 may be installed over WCS 5.2: New version installation with previous version update WebSDK build 2.0.259 should work with both WCS major versions. Please note that Java 8 is not supported any more in WCS 5.3, you shound install JDK 21 first: JDK installation At lease two...

We checked the report. The thread serving secure websocket connections consumes 100% CPU. Please add the configuration file thread_pools_config.json to the /usr/local/FlashphonerWebCallServer/conf folder with the following content { "ws_SERVER": { "nio": false } } This switches...

Hello Please send a report via the private form Make sure the report contains the latest CemeteryDump.jstack files. If they are missing, please attach them manually as a separate tar archive. CPU troubleshooting: 1. Install htop using your package manager. For RedHat/CentOS use: yum install...

Добрый день. К сожалению, мы не вносим изменений в код WebRTC библиотеки. Создали тикет WCS-4556, в его рамках проверим, получится ли пересобрать ее согласно требованиям Google. Возможно, что и не получится, поскольку ограничения - это часть стратегии по переводу потребителей на новые...

Good day. Please update to the latest build 5.2.2294. If the stream still not playing after update, please provide a public RTSP URL using this form, our engineeers will check it.

Perhaps a newer WCS builds requires non-empty REST hook response, but older builds may be not so strict.

We checked the server. There are the following problems in configuration: 1. Non-critical: there are no such parameters anymore in flashphoner.properties like sip_enabled=true rtp_force_synchronization=true Please remove them 2. Critical: seems like your SIP PBX does not respond to REGISTER...

Good day. Please make sure you've done a clean WCS installation, not directly update from 5.0 or earlier versions. Also please make sure you do not unpack an installation archive directly to /usr/local folder. If this recommendations do not help, please provide SSH access to the server using...

Please be careful: Docker is easy to deploy but it's very hard to debug WebRTC in Docker in production under high load. Read this article for example: How to use Docker with WebRTC in production

Good day. The official Docker image is updated: - Ubuntu 24.04 - OpenJDK 21.0.2 - WCS 5.3 Please read the updated docs: WCS in Docker

Good day. We cannot reproduce the issue with build 5.2.2292. Please reproduce at your environment, collect a report as described and send using this form.

Good day. The following parameter mp4_container_write_header_on_fly=true may help. In this case, MP4 header and MP4 data will be written to a separate files then concatenated when recording is finished (by stream stopping or by REST API query). This would be much faster. The record hook...

Добрый день Эти две проблемы связаны с периодичностью поступления ключевых фреймов от RTSP камеры. Если есть такая возможность, рекомендуем выставить на стороне камеры отправку ключевого фрейма каждые 2 секунды (если, например, у камеры есть опция keyframe interval наподобие OBS). Если такой...

Good day. We checked the report sent via e-mail. There are no any issues in the server logs: the RTSP stream is captured successfully, then (after 40 seconds) the client stops stream playback There is no the client log in the report. Also, there are no SDR logs. Next time please collect a full...

Для WebSDK на стороне клиентского кода можно реализовать автоматическое переподключение зрителя: Автоматическое восстановление воспроизведения потока, Streaming Auto Restore В этом случае заглушку с отображением статуса реконнекта необходимо также отрисовать на клиенте.

Здравствуйте Под "Стрим не прерывался" мы понимаем следующее поведение: 1. User1 заблокировал экран устройства, устройство закрыло соединение с сервером. 2. В это время, зрители продолжают видеть черный экран заглушки. 3. Зрители дожидаются когда User1 восстановит стрим, без отключения. 4...