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  1. Max

    Publish error

    Good day. The media ports (31001-32000/udp by default) should be available to connect from publisher to server. Please check your server settings media_port_from and media_port_to, then check ports availability from this range using this method. The ports may be blocked on server side (firewall...
  2. Max

    Setup SIP with FlashPhoner

    When app is closed, websocket session is closed too. So, WCS closes SIP connection with PBX. May be you should consider SIP call to mobile phone via PSTN gateway (see details here)? Please try to test a call between iOS Phone application (you should build it from sources) or Android Phone Min...
  3. Max

    Web call server down suddenly

    No, this issue is not related to server setup. We mentioned it for your information only. Perhaps you should check those cameras. You should enable video RTP activity checking if disabled rtp_activity_video=true In this case, connection to RTSP camera should be closed by RTP activity.
  4. Max

    Setup SIP with FlashPhoner

    Good day. SIP connection is always establishing between WCS and SIP PBX. Only websocket signaling messages and WebRTC traffic goes between client and WCS. Please read details here. So you should keep SIP connection between WCS and SIP PBX and, therefore, Websocket session between client and WCS...
  5. Max

    Permanently Publish Stream pulled from RTMP Source Efficiently

    We let you know about ticket in this topic. Please be patient.
  6. Max

    Web call server down suddenly

    In logs we see a possible problem with RTSP sources: seems all the RTSP published sessions have no video: - server log: 05:00:53,189 WARN RtpActivityTimerTask - FScheduling-pool-1-thread-5 RTP ACTIVITY EVENT DETECTED! - client logs: 05:00:53,434 INFO PublishSEListener -...
  7. Max

    Permanently Publish Stream pulled from RTMP Source Efficiently

    This is not Embed Player problem, this is server side issue, we confirm it for REST API too. We raised the ticket WCS-3358 to fix it and let you know results here.
  8. Max

    Не запускаются WCS Android SDK

    Добрый день. Пожалуйста, проверьте, что выполнен шаг 4 отсюда. Пути к SDK и NDK необходимо корректировать в файле export/output/local/properties. Также убедитесь, что build.gradle в Android Studio открыт из каталога export/output.
  9. Max

    WCS update while still using old client?

    Good day. You can try to use Web SDK build 0.5.28.2753.153 which contains a fix for Safari 14.0.2 on Mac OS Bug Sur publishing issue. But if you want the code to work in iOS webview, you should use at least build 2.0.171 which contains latest fixes for that. So we recommend to update your...
  10. Max

    Web call server down suddenly

    Please collect a report as described here and send using this form.
  11. Max

    Permanently Publish Stream pulled from RTMP Source Efficiently

    You can pull external RTMP stream using REST API POST /rest-api/pull/rtmp/pull HTTP/1.1 Host: localhost:8081 Content-Type: application/json { "uri":"rtmp://externalhost:1935/live/streamName?username=un&password=pwd", "localStreamName":"rtmp_for embed_player" } Then, you can play it...
  12. Max

    Битрейт

    В данном случае речь идет о публикации из любого другого браузера и просмотре такого потока в Safari. Диапазон в 100 кбит/с выглядит приемлемо.
  13. Max

    Битрейт

    Добрый день. Для 360p битрейт 450 кбит/с должен давать хорошее качество. Максимальные и минимальный битрейты, как правило, лучше не делать одинаковыми. Если они одинаковые, происходит следующее: 1. Допустим, битрейт падает ниже minBitrate. Сервер посылает REMB клиенту, чтобы тот поднял битрейт...
  14. Max

    Unable to login as admin

    Good day. By default, if you did not change anything, EC2 instance Id is used as admin password in AWS instance. But you can reset it as follows: 1. Open the file /usr/local/FlashphonerWebCallServer/conf/database.yml in editor sudo nano /usr/local/FlashphonerWebCallServer/conf/database.yml 2...
  15. Max

    clone new embed_player

    Good day https://wcs:8444/embed_player is a hardcoded special link, this cannot be changed. Please deploy WebSDK to you own web server, then you can make as many embed_player copies as needed.
  16. Max

    ipv6 setting

    Internal TURN server does not work via UDP, use TCP only. Plese read this doc.
  17. Max

    Starting a stream possible without authentication

    Good day. By default, you can open example page by direct link. You can prevent it by deactivating demo user: 1. Login to WCS CLI as admin ssh admin@localhost -p 2001 2. Deactivate demo user update user -a false demo In this case, you should use credentials to enter to WCS dashboard...
  18. Max

    Snapshot timeout

    Good day. The response timeout in this case is 3 seconds (fixed value). Usually, this is enough to take a stream snapshot. Please check your server configuration: for example, if you're using a minimal supported server config (1 CPU core) and trying to take 1080p stream snapshot, the CPU is not...
  19. Max

    Количество одновременных чатов

    Как отмечено в сообщении выше, количество одновременно работающих чатов 1 на 1 зависит только от количества процессорных ядер и объема памяти сервера. Ограничений в программной части нет.
  20. Max

    Количество одновременных чатов

    Добрый день. Можете ознакомиться со статьей по нагрузочному тестированию под чат между двумя пользователями. Тестовый сервер: 12 ядер, 24 потока; 80 Gb RAM; WCS 5.2.946; OpenJDK version 14.0.1 Количество стримов: 200 входящих, 200 исходящих. Эквивалент 100 одновременных видеочатов 1:1. Один...
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