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We checked the instance. The command systemd-resolve --status returns current DNS server address as 192.168.1.1: Perhaps this is VM host. In this case domain name is resolved to external address, and WCS can correctly connect to RTSP sources by domain name. Also, this parameter in WCS...

Yes, we use Bria to test. Thre is a problem with SIP PBX setup again. When we trying to test a call with it, we cannot make a call from Bria to WCS (or from one Bria instance to another). Also, if we trying to call from WCS to Bria, Bria successfully receive the call, but WCS stuck in RING...

Добрый день. Посмотрите, пожалуйста, документацию AWS по CloudWatch metrics. Возможно, если настроить экспорт параметра со страницы статистики WCS http://wcs:8081/?action=stat&params=connections_websocket в CloudWatch, то можно будет настроить граничное условие для балансера. Другой подход...

Приведите, пожалуйста, скриншот метрики streams_webrtc_out во время этого теста Также уточните характеристики публикуемого потока (разрешение/битрейт). Кроме того, какую версию WCS тестируете? После 5.2.838 были фиксы по производительности, поэтому рекомендуем обновить WCS до последней сборки...

Добрый день. https://docs.aws.amazon.com/elasticloadbalancing/latest/classic/ts-elb-error-message.html#ts-elb-errorcodes-http502 Здесь говорится, что балансер может возвращать 502, если получил невалидный Response от WCS сервера. Вы можете выполнить запрос через HTTP и снять дамп на стороне...

Hello Try to assign valid non amazonaws.com domain name, i. e. stream.mycompany.com to your instance and write this domain name on your DNS server. Generally domain sellers allow to write DNS A record for your domain, i. e. stream.mycompany.com 9.9.9.9 here 9.9.9.9 is IP address of your AWS...

This is forum support. We do not provide any direct support sessions. If you leave SSH credentials, our engineers will be able to schedule a window and check your server. You can setup any logs and history to check what is going on the server as an option for presence. Anyway we will report what...

Perhaps you need to set up local DNS resolver.

Эта проблема в наших тестах не воспроизводится. Как именно контролировали это значение? Рекомендуется настроить сбор метрик со страницы статистики в Prometheus+Grafana. Пример настройки сбора метрик приведен в статье 10 важных метрик WebRTC стриминга и настройка мониторинга Prometheus +Grafana...

Provide SSH access to your WCS instance using this form, we will check.

We checked your server. The main problem is that domain name is resolved to VM local address: But there are no RTSP sources on this host: So WCS throws exception java.net.ConnectException: Connection refused But, if you try to play RTSP stream by external IP to which the DNS name is...

Добрый день. Мы воспроизвели поведение, которое Вы описали. Есть две проблемы: 1. Скрипт loadtest.sh не обрабатывает параметр maxsubscribers. Чтобы это обойти, необходимо в самом скрипте явно изменить значение переменной MAXSUBSCRIBERS на желаемое: # Default values MAXSUBSCRIBERS=100 2. При...

WCS does not support SIP delayed offer in any way. Please configure your PBX to do not use delayed offer.

We received both reports. You have a couple of configuration problems: 1. Media ports range media_port_from =30000 media_port_to =40000 intersects with SIP PBX ports on the same host (30011). This may cause a call failure. We recommend either change SIP PBX ports or move media...

Good day. We fixed update issue since build 5.2.1015.

Good day. WCS always uses system DNS settings. So please check if RTSP stream domain name is correctly resolved from VM on which WCS is installed. Also please check if RTSP port is available from this VM by address which domain name is resolved to. For example? if RTSP stream is available by URL...

You should check if packets are going from your laptop to your WCS instance ports 31001-32000/udp. Those ports are used for publishing and playing streams via WebRTC (including streams captured from RTSP camera).

This is the default security group configuration. Please check if if media ports (31001-32000/udp) are available from the device you use to publish. Use netcat and tcpdump as described here.

Good day. We tried to check the stream rtsp://**.***.**.***:***/75502645 that you've provided in latest report sent from this topic. Unfortunately this is unavailable with message Failed to connect to rtsp stream. So please clarify the time interval when the stream is available, or make it...

Судя по логам, вы используете сборку WCS 5.2.394. На последней сборке 5.2.1022 нам не удается воспроизвести проблему по следующему сценарию: 1. Публикация потока в примере MediaDevices 2. Старт записи потока по REST API /stream/startRecording (или установкой опции record: true при публикации...