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  1. Max

    Cannot play mixer stream in iOS

    We've checked you server and found lock file /var/run/FlashphonerWebCallServer.pid from previous installation. Without it, report.sh works correctly (claiming to lsof absence, but this is not mandatory). But logs are not writing. So we recommend to do the following: 1. Stop WCS. systemctl stop...
  2. Max

    Прерывание трансляции на origin

    Добрый день. Просим в дальнейшем отправлять отчеты, связанные с темой на форуме, при помощи кнопки Report (или ссылки, если мы ее давали) именно в данной теме, но не в другой, поскольку таким образом фиксируется привязка присланных материалов к теме. Также в дальнейшем просим собирать отчеты...
  3. Max

    vod experience

    Yes. The HLS URL should include stream name and manifest file name: https://wcs:8444/streamName/streamName.m3u8 Please try to reproduce the issue in HLS VideoJS Player example. Modify the example code to embed Shaka player instead of Video JS player.
  4. Max

    RTSP autostart

    Good day. You can add autoplay=true option to Embed Player call, for example https://wcs:8888/embed_player?urlServer=wss://wcs:8443&streamName=rtsp://server:554/stream/live.sdp&mediaProviders=WebRTC&autoplay=true RTSP stream still exists on server after the last subscriber (player) swithes off...
  5. Max

    Cannot play mixer stream in iOS

    Seems like Java process is stopped. Please check if WCS is running before collecting a report archive. If WCS is running, and issue still persists, please provide SSH access to the server using this private form, we will check.
  6. Max

    how can I avoid stream disconnect

    Yes, if a stream changed its state from PLAYING to some other state, the new Stream object should be created to play the stream with the same name. WebRTC connection is unique for every Stream object.
  7. Max

    Video stream shows a white screen on Chrome 88 - Android 10

    The last update 5.2.892 fixes WCS silent update or installation issue. Some customers who deploy WCS automatically using Ansible applies -silent option to install WCS. Then, some customers can't start the service after such update. If you can successfully run 5.2.891, the issue does not affect...
  8. Max

    Ошибка Access Denied при попытке скачать iOS SDK v.2.6.19

    Добрый день, проблему исправили, сборка 2.6.19 загружается. Спасибо, что обратили внимание.
  9. Max

    SSL и Android

    В сборке Android SDK 1.0.1.73 добавлена опция сессии SessionOptions.trustAllCertificates аналогично Android SDK 1.1. Подробнее здесь.
  10. Max

    iOS 14 crash after calling play() for each streaming source

    Good day. Since build 2.6.19, iOS SDK includes two frameworks: Objective C and Swift Please review Swift framework examples description here and source code here
  11. Max

    Minimize the video call screen and display a floating RTCEAGLVideoView over other screens

    Good day. Since build 2.6.19, iOS SDK includes two frameworks: Objective C and Swift Please review Swift framework examples description here and source code here
  12. Max

    Video stream shows a white screen on Chrome 88 - Android 10

    Good day. We do not receiving such reports yet. We also tested Player example in Chrome 88.04324.141 and 88.0.4324.93 on Xiaomi Redmi 9, Samsung S9+ (Android 10) and S10+ (Android 11) and cannot reproduce the issue. Recently, there was a fix in build 5.2.889 concerning stream playback if...
  13. Max

    Cannot play mixer stream in iOS

    Failed by ICE timeout means WebRTC connection cannot be established from the device to the server. It is no depending on client code. So we back to the post above: - please check if media ports (31001-32000/udp by default) are avalable from the device where error occurs - please collect a report...
  14. Max

    Высокие показатели nack count на origin

    Добрый день. При публикации сервер присылает Nack в том случае, если он не получил пакет данных либо не смог его обработать. Проверьте, что при тестировании в Media Devices включен транспорт TCP, в этом примере он всегда задается явно, поэтому настройки сервера не влияют. В присланном Вами...
  15. Max

    Через 30-40 секунд звонок отключается

    Добрый день! К сожалению, из лога, который вы прислали, нельзя сделать вывод о причинах сбоя подключения к SIP серверу. Пожалуйста, соберите и пришлите серверные логи на момент подключения к SIP серверу. Для сбора логов на вашем WCS сервере выполните следующие команды: cd...
  16. Max

    Live Stream getting freeze

    Please clarify what exactly does not work. Provide SSH access using this form if necessary. All the fixes concerning 4K streaming are in 5.2. 5.1 branch was not even tested for 4K streaming, so you should upgrade. Please read this article about 4K streaming issue. Briefly, 4K requires: - TCP...
  17. Max

    sharing only Audio

    You can use stream mixer functions at server side if you want to mix a different streams. Please read also here if you wish to dub a video stream with some audio one.
  18. Max

    sharing only Audio

    Good day. You can publish audio only stream using constraints publishStream = session.createStream({ ... constraints: { video: false, audio: true } ... }).publish(); You can capture audio stream from canvas as described here, then publish audio only...
  19. Max

    SSL и Android

    По портированию фикса SSL в Android SDK 1.0 есть тикет WCS-3047
  20. Max

    При подключении наушников к устройству, звук идет через динамики устройства

    Это связано с требованиями библиотеки WebRTC, которая интегрирована в Android SDK 1.1 Создали отдельный тикет WCS-3059 по портированию фикса в Android SDK 1.0. Пока Вы можете тестировать на Android SDK 1.1, функция будет та же самая.
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