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We checked the recording work with Google Chrome version 86.0.4240.75 (official version) 64 bits. When accessing the site by domain name, the problem is reproduced. Previously, we tested on the current Google Chrome Version 87.0.4280.88 (Official Build) (64-bit) and accessed WCS directly...

Добрый день. Эти настройки можно не менять. По умолчанию, кодировщик FF не входит в поставку сервера, поэтому для кодирования всегда иcпользуется OPENH264. В последних сборках, по нашим тестам, этот кодировщик обеспечивает достаточную производительность и качество. 1. По качеству публикаций У...

Hello! Please clarify if the problem with receiving local video stream is reproduced in the standard examples "Conference" or "Two Way Streaming"? If the problem is not reproduced in the standard examples, please change the code of these examples before reproducing the problem and send it to...

Good day. We already working on it in ticket WCS-1286 and let you know when it will be ready.

Good day. Please reset SSL certificates to default: 1. Login to HTTP (not HTTPS) WCS web interface as admin http://wcs:8081/admin 2. Go to Certificates page http://wcs:8081/admin/certificates.html and click "Reset to defaults" Or, if you cannot access web inteface at all, please login to server...

Unfortunately, your recordings are no longer available on the server. Re-tested the recording function on your server. In the standard “Stream Recording” example, the recording problem does not appear. Tested in Chrome browser on desktop and mobile android. Please specify how you test...

Please check if Flashphoner.releaseLocalMedia works in Media Devices example (press "Test" button, then press "Release"). If it works, please provide your code example (HTML and JS) which is not work for you, we will check.

Please check if tcp port 8084 is available in both directions (in and out) between master and child origins. Also check if child origins displays each other using REST API query /cdn/show_nodes or using CLI.

Параметры, которые необходимо убрать из wcs-core.properties при обновлении JDK до 12 и выше, перечислены здесь (п. 4). При обновлении или установке сервера на JDK 12 и выше, эти параметры вычищаются автоматически.

Please login to container via SSH and check if /usr/local/FlashphonerWebCallServer/conf/database.yml file contains the following users: admin: {username: admin, password: 21232f297a57a5a743894a0e4a801fc3, active: true} If password: field contains something other, replace it by the md5...

Please clarify how do you start docker container. Also please mount /logs volume, collect WCS logs from folder you mounted and send using this private form

Похожая проблема встречалась на JDK 11. Возможно, в свежие сборки JDK 8 попала та же проблема. Попробуйте обновиться до JDK 12 или 14.

Hello! We tested the recording on your server. Keyframes do not appear regularly during publication, so the browser cannot then play back a recording. To force keyframes to be sent, please add the following setting to the flashphoner.properties file: periodic_fir_request =true Also, if your...

How much publishers and subscribers you ususally handle on this server? This message shows that publishing was stopped by client, may be due to session disconnection. It seems like publisher channel issue.

You cannot apply Flashphoner.releaseLocalMedia to custom video element, it should be created automatically by WebSDK in div. You can use workaround recommended in the post above.

You should roll back to 5.2.798 You should mount /conf volume to the container and put flashphoner.properties file to the folder before starting a container. Please read details here

Good day. You are using an obsolete WCS version 5.1. You should update to WCS 5.2 to work with latest Chrome and Chromium-based browsers because they do not support DTLS 1.0 any more, only DTLS 1.2 when establishing WebRTC connection. Update procedure is described on this page.

Good day. Seems like your server crashed due to out of memory and/or out of disk space. Please check if disk space available df -h If not, clean up disk and then restart the server. This may be too low depending on server load. Considers to ugrade to at least 8 Gb (4Gb Java heap). To work more...

Good day. Please make sure you are deploying docker instance as described in this article, paying attention to network setup if you trying to login from outside. Also, please note that you should use 5.2.798 in docker. The latest builds do not work due to switching to non-root user. Please read...

You can add any logging messages to the script. Please make sure you redirecting messages to a file which is permissive to write, for example, to /usr/local/FlashphonerWebCallServer/logs/record.log You can also provide SSH access to the server using this form, we will check