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You can try to import per this procedure. Or, send the certificates using this link. , and we will try the import on a test server.

Hello, Please clarify if you tried Video Chat & Screen example (https://WCS:8444/client2/examples/demo/streaming/video-chat-and-screen-sharing/video-chat-and-screen-sharing.html?roomName=room-id), and with which version. It is working in Chrome and Firefox with WCS v. 5.2.689. Please verify...

If possible, please provide us SSH access to your server using this link.

Please try like this Flashphoner.createSession({urlServer: url, mediaOptions: {"iceServers": [ { 'url': 'stun:stun.example.com', 'credential': 'password1', 'username': 'username1' } ]}})

Hello Our payment processing system 2checkout is encountering internal issues related auto-renewal. Normally, subscription should be auto-renewed in 5 days after the end of billing cycle. If your subscription has Expired unexpectedly, please purchase another one. We believe it was a temporary...

Yes, IPv6 support is added since build 5.2.660. By default, it is is disabled. Please see here about the required configuration.

When publisher channel quality issues occur, there is the only workaround to use lower stream resolution/bitrate. You can try switch to TCP transport, but, if this does not help, you have to choose lower resolutions. For example, if you're publishing 720p stream, try to publish 480p or 360p with...

Good day. Please try to run the container using docker host network to publish stream from outside docker host: docker run -e PASSWORD=password -e LICENSE=license -e EXTERNAL_IP=host_ip -e LOCAL_IP=host_ip --net host --name wcs-docker-test --rm -it flashphoner/webcallserver:latest Here host_ip...

Good day. If you mean mixer desktop layout, there is the ticket WCS-2752 to improve it (by your request in this thread). We raised its priority, please be patient.

Good day. You can check if cerificate is imported successfully as follows: 1. On Certificates page, domain name should be displayed (see example for our demo site) 2. The browser should show certificate as valid May be you should clean site cookies and/or open web admin interface in Incognito...

For this case, you can use another approach. You can impelement Java class to receive decoded frames on server side, then you can call python scripts from Java to handle the picture, and pass the picture to WCS again. This is not documented yet, so we raised the ticket WCS-2777 to prepare Java...

We raised internal ticket WCS-2794 to update libwebrtc in iOS SDK. Please note that this take a much time due to more priority tasks.

1. Please collect DEBUG logs client_log_level=DEBUG in flashphoner.properties and tcpdump tcpdump -i any -s 0 -B 10240 -w log.pcap https://docs.flashphoner.com/display/WCS52EN/Preparing+an+error+report#Preparinganerrorreport-Collectdebuglogsandtrafficdump 2. Please submit full report. cd...

Hello, Please collect a report as described here and send us using this link, or provide us SSH access to your server using this link.

rest_access_control_headers setting has been added in WCS build 5.2.688. E.g., for REST basic authentication CORS this can be added to WCS_HOME/conf/flashphoner.properties rest_access_control_headers=Access-Control-Allow-Origin: <origin>;Access-Control-Allow-Credentials...

Hello, Please check if there have been OutOfMemory messages in WCS server log or /var/log/messages, and if there is an error*.log in WCS_HOME/logs. In case it was an OutOfMemory issue, please see these recommendations.

Если пробная закончилась, отправьте запрос на sales@flashphoner.com для ее продления. С просроченной лицензией стриминг работать нормально не будет.

Good day. Please look at this thread. We do not support RTCMTLVideoView which is recommended as possible solution because this is still less stable than RTCEAGLVideoView. But you can try AVMakeRectWithAspectRatioInsideRect to prevent distortion as topic starter does.

Пожалуйста, уточните версию браузера/ОС и проверьте следующее: 1. Список камер и микрофонов на странице примера Media Devices: сколько устройств в списке и есть ли они вообще там 2. Проверьте. работает ли публикация (не тест, а именно публикация, т.е. нажать необходимо Connect, затем Publish)...

"The license is activated" значит, что на WCS есть активированная лицензия. Если она истекла, то стриминг работать не будет (в логе сервера будут сообщения об истекшей лицензии). Платформы и браузеры, поддерживаемые для публикации WebRTC. То есть в одном и том же браузере на Win Media Devices...