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  1. Max

    Issue with Video chat and Screen sharing (two way communication)

    Yes, using MCU mixer. Please note that to publish screen share stream you should add the suffix "-desktop" to its name, for example "user1-desktop". In this case, a special layout will be used (screen sharing stream will be placed above the other streams): Anyway, please test MCU Client example...
  2. Max

    Issue with Video chat and Screen sharing (two way communication)

    Please clarify: 1. You mean 100 participants per one chat room? 2. How many video streams should be published simultaneously: 2.1. one from speaker and one from current participant, and these two streams are viewed by other participants 2.2 or every participant publishes its own stream, and...
  3. Max

    Артефакты на видео

    Пожалуйста, уточните, как именно контролировался стрим: локальное отображение на публикующем устройстве, воспроизведение с сервера на другом устройстве? Также уточните, что именно использовалось для публикации: браузер (WebSDK) или мобильное приложение (Android SDK)? Вероятно, Samsung Internet...
  4. Max

    Issue with Video chat and Screen sharing (two way communication)

    Do you enabled recording in stream publishing options as described here? For example room.publish({ display: document.getElementById("localDisplay"), constraints: constraints, record: true, /// This option should be enabled to record stream published ...
  5. Max

    freezes (but only when WCS output is UDP)

    Can you change encoder settings? If yes, try to set up lower resolution/bitrate on encoder side. Unfortunately, no. The most TURN servers supports RTP over UDP only. In this case, you have two options to reduce freezes: 1. Change encoder settings to lower resolution/bitrate 2. Transcode stream...
  6. Max

    Can you please link ticket WCS-2753 to my account

    Unfortunately, no. There is a three main types of Load balancers in Google Cloud Platform: 1. HTTP(S) Load balancer. It supports SSL management, but destination ports can be only 80, 443 and 8080. Also, it cannot forward requests to different instance ports based on protocol prefix (http, https...
  7. Max

    Артефакты на видео

    Откуда идет стрим? - Браузер, версия - Устройство, версия - Web SDK или мобильное приложение? Запись идет в webm. Специально так сконфигурировано? Обычно поток H.264 записывается в mp4. В вашем случае VP8 записывается в webm.
  8. Max

    Video streams are not recording

    WCS build 5.2.692 has fixes for stream record name processing (excluding characters and encoding): WCS-2773, WCS-2774, WCS-2793.
  9. Max

    streaming from ReactNative app

    Please try to use WebSDK to test publishing channel bandwidth as described here. Then, choose optimal resolution and bitrate, or consider to migrate server closer to publisher, or check publisher last mile. You can use constraints to set video publishing resolution and bitrate. Please read the...
  10. Max

    Issue with Video chat and Screen sharing (two way communication)

    You should also either prepare your own extension as described here (don't forget to change extension id in example source code) or to remove from example source code any extension checking: 1. Replace the following lines interval = setInterval(function() {...
  11. Max

    Flashphoner License not renewed

    Monthly subscription plan is enough. You should deactivate an instance license, then activate monthly subscription at this step.
  12. Max

    Flashphoner License not renewed

    Yes, AWS marketplace instances are billed hourly by Amazon Yes. It depends on server capacity chosen. Now, autoscaling can be set up as described here, but it reqiures to buy a separate license and activate it before creating a basic AMI to use in launch configuration. We raised internal...
  13. Max

    Flashphoner License not renewed

    Old license in Expired state will not be auto-renewed. We will do refund if it happens for any reason. No. New key will be generated and should be activated on the server.
  14. Max

    freezes (but only when WCS output is UDP)

    Good day. Please clarify how do you publish the stream: from webcam via WebRTC, from RTMP pulisher, or RTSP stream pulling from IP camera? Please check publisher and player channel quality as described here. If the channel is not perfect try to use lower resolution/bitrate to publish the...
  15. Max

    Issue with Video chat and Screen sharing (two way communication)

    We tested Video Chat & Screen Sharing example on our demo server in Chrome and Firefox latest builds. It seems to be working Please note that this example shares screen in Chrome using extension. So to test it on our demo server you should install our extension. To test oun your server, you...
  16. Max

    Stream is getting failed/disconnected

    The benefit of TCP transport is packet losses prevention. But the latency can slightly grow up (1-3 seconds), this is drawback.
  17. Max

    Stream is getting failed/disconnected

    In this case, you have to migrate server instance maximally closer to publisher, check the publishers last mile to prevent any channel quality issues. Please disable client logs when they are not needed: enable_extended_logging=false Then stop the server, clean logs and start it again sudo...
  18. Max

    Can you please link ticket WCS-2753 to my account

    Good day. Sorry, we missed this moment in doc. You should set up SSL right after creation of Origin and Edge instances: 1. Create server instance 2. Install, configure and start WCS 3. Get the SSL certificate and import it to WCS. It is recommender to use wildcard domain certificate. Then you...
  19. Max

    SSL Certificat import through web interface

    Regarding p7b. It should be converted to PEM format before importing. openssl pkcs7 -print_certs -in certificate.p7b -out certificate.crt
  20. Max

    Не показывается видео собеседника

    Для интеграции на сайт вам необходимо быть веб-разработчиком или привлечь веб-разработчика - фронтенда со знанием JavaScript. Мы даем сервер с API и рабочими примерами. Веб разработчик адаптирует эти примеры на сайт. Нет, такую интеграцию нельзя выполнить в почасовом режиме. Что касается...
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