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  1. Max

    Error in connection establishment: net::ERR_CERT_AUTHORITY_INVALI

    Hello, Establishing wss-connection can work from Chrome in the case. With Firefox or Safari, try using HTTP (http://WCS:8081/admin/demo.html). The buttons on the Security and License pages are disabled when logged in as demo-user; will be enabled when logged in as admin.
  2. Max

    re publishing с query параметрами

    Этот функционал - автоматическая републикация всех потоков - не предназначался для production (добавили уточнение в документации). "/nameX?some=param" - имя стрима будет nameX, но аргументы при ретрансляции не передадутся.
  3. Max

    хочу стать клиентом

    Если лицензия не истекла, можно активировать и продолжить использовать ее же. При необходимости срок Trial-лицензии можно продлить. Если понадобится продление, нужно прислать запрос на продление с номером лицензии на support@flashphoner.com.
  4. Max

    Video cut-off during recording

    Good day. We asked you to grant access to download report files Anyway, we strongly recommend you to update at least your staging server to latest build 5.2.556 and try to reproduce the issue. You can update WCS in AWS instance manually as described here. Please clarify, do you switch local...
  5. Max

    Video cut-off during recording

    Good day. Please clarify: - what iOS version do you test? - what example application do you test: Stream Recording (but it has no fullscreen abilities), Player, Embed Player, etc? If you've tested your custom code, please provide us the minimal example to reproduce the issue (please send code...
  6. Max

    Standalone License

    Good day. The fix is on testing stage now.
  7. Max

    Web Call Server Play not working

    Check available bandwidth, it may be not enough: channel quality control.
  8. Max

    not able to login as admin

    Try using the Instance ID of the launched virtual machine as the administrator password (p. 12 in the instruction).
  9. Max

    Standalone License

    Not "not recommended", it just should be taken into account that in the currently available version transcoding may be enabled in the case, and then there is a limit on the number of republished streams which can be processed depending on the stream parameters and hardware configuration. There...
  10. Max

    Video cut-off during recording

    Expected this month, after some fixes for transcoding.
  11. Max

    Стрим 60fps - не поддерживается?

    Ретрансляция видеопотока на другой RTMP-сервер.
  12. Max

    Video cut-off during recording

    Good day. Please update to the latest build 5.2.555, there are many recording fixes since build you're using. If the problem still persists on the latest build please collect a report as described here and send to support@flashphoner.com
  13. Max

    Стрим 60fps - не поддерживается?

    Добрый день. В этом случае можно еще попробовать запускать WCS с повышенным приоритетом при помощи nice или развести WCS и кодировщик по ядрам через CPU affinity. Если это не поможет, тогда только выносить тяжелый транскодинг на отдельный сервер. Или еще один вариант - транскодировать поток при...
  14. Max

    Трансляция через XSplitBroadcaster - ошибки на сервере

    Добрый день. Да, этот фикс затрагивает обработку входящих потоков с B-фреймами при транскодинге. Что касается Null pointer exception, эта проблема проявляется только в связке с XSplit, который, по всей видимости, открывает дополнительные RTMP соединения и сразу их сбрасывает. Над этой проблемой...
  15. Max

    How to reduce loading time at client side?

    Hello. Using WSPlayer for stream resolution above 640X480 requires transcoding on server, approximately 1 CPU core per 2 720p streams published. So WSPlayer may require server upgrade. Please consider client browser detection on frontend to switch medaiprovider to WebRTC for browsers which...
  16. Max

    Web Call Server Play not working

    You can modify Conference example source code to define a maximum number of participants (default is 3) <script>var _participants = 3</script> Please note that any participant add 2 streams (1 publishing and 1 playing) to each side of conference, so be aware of channel bandwidth.
  17. Max

    Standalone License

    Good day. Yes, the maximum publishers and players number depends on hardware used only. The license itself does not apply any limits. Please refer to this page for license types and limits. Please also refer to this page for minimal hardware configuration test results and recommendations for...
  18. Max

    Web Call Server Play not working

    There are OutOfMemoryErrors on the stat page. How much memory is allocated for heap (in config WCS_HOME/wcs-core.properties)?. Please see this article.
  19. Max

    Web Call Server Play not working

    Please confirm, if the setting "streaming_distributor_video_proxy_pool_enabled=true" had been added to flashphoner.properties, the server was restarted afterwards?
  20. Max

    Web Call Server Play not working

    Keyframe interval can be set to 1 second (e.g., every 30 frames), use ultrafast preset (Quality: Ultra Fast encoding). There are streams being transcoded on the server. Please consider the previous scaling recommendations, and update to the latest version (there have been some optimizations for...
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