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Hello Generic endpoint should be enough. It should be configured exactly as production endpoint otherwise you may encounter issues during migration to production Cisco endpoint. For example if your production endpoint is configured with SIP/TCP and codecs H.264+Opus, the generic endpoint must...

Good day. Have you tested latest builds 5.2.259 or 5.2.263? If yes, and if problem still reproduced, we need full error report to check. Not separately sent logs and dumps, but one archive with logs and dumps collected simultaneously. If you're having any troubles to collect report, please...

Please try playing the "unstable video" (low fps) RTSP on WCS 5.2 with this setting in WCS-HOME/conf/flashphoner.properties: rtsp_interleaved_mode=false Restart WCS to apply the setting.

Please correct if I'm wrong. 1. Cisco places a call to WCS. 2. WCS does auto-reply using hosted mp4 file as audio+video source. 3. Cisco is gathering statistics from the received stream (streamed mp4 file). This is what works out of the box: 1. Receiving of incoming call by WCS and auto-reply...

Good day. We checked logs you've set. It seems like the issue was fixed in build 5.2.130. Please update to latest build 5.2.259. If problem still persists please collect a full report as described here, since build 5.2.241 there is a script for it. Also collect traffic dump for the problem stream.

Good day. Please update WebSDK to latest build from this page. Also please check WebRTC streaming known issues, point 8, this problem can occur in Safari on old iOS versions.

Unfortunately, there's not enough information to diagnose a problem in logs you have sent. Please collect a full report as described here including client debug logs (mandatory) and traffic dump if the problem is still reproducing.

Please check SSL certificate state that client browser shows: is it valid? Your user can check it in Chrome developer tools (Ctrl+Shift+I), tab Security

Good day. Please collect a report as described here including client debug logs and traffic dump and send to support@flashphoner.com. If report archive size is more than 30 M please send a link to cloud storage. We will check.

It is quite clear. Thanks. Currently we have two options: 1. Outbound call WCS > Cisco using REST API with SIP credentials 2. Incoming call Cisco > WCS without credentials https://docs.flashphoner.com/display/WCS52EN/Republishing+incoming+SIP+call+to+a+stream The lack of option (2) is we...

Good day. This type of solution can be implemented using Web Call Server with chat rooms and stream mixer functionality.

Goog day. Please provide Teamviewer access to the computer with this problem (if possible), it is difficult to determine when a problem happen by WCS logs.

Hello SIP features are not available under Simple License. This means you can't connect WCS to Cisco using Simple License ($75 monthly or $1995 perpetual). Please request a quote for Enterprise License You can get Trial license https://flashphoner.com/download And activate the trial license...

Good day. WCS supports all popular streaming video technologies and Websocket streaming. In your case, WCS is suitable for use. If you have questions regarding implementation and capabilities, please write to us. Streaming video and SIP integration functions are widely customizable in WCS...

Good day. Are these any specific browsers? Can you repeat this problem? If you did according to the instructions, it should work. Please send ssh access and certificates files to support@flashphoner.com.

Good day. It's a good news. We recommend updating your version of WCS to the latest release version. 1. Download the latest release build: wget https://flashphoner.com/downloads/builds/WCS/5.2/FlashphonerWebCallServer-5.2.252.tar.gz 2. Unpack a tar.gz file: tar xvfz...

WCS installation requirements are described here in details. You need Linux server with Java to install WCS.

Good day. WebCallServer does not support UDP multicast streaming. In a nutshell: you can capture and play WebRTC, RTMP, RTSP streams, also you can play captured stream as HLS. All the server functions are briefly described on this page with the links to details.

Yes, WCS configuration will remian unchanged during update.

Добрый день. Мы проверили настройки Вашего сервера. Как и предполагалось, необходимо явно открыть UDP медиа порты в настройках iptables. По дампу трафика видно, что STUN-пакет приходит на UDP порт, после чего клиенту уходит ICMP-пакет с диагнозом "Port unreachable" (см прилагаемый скриншот)...