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  1. Max

    can´t load RTSP stream with AWS EC2 instance

    The following network accessibility is required to work video broadcasting via the RTSP protocol: - port 554 (TCP) If your phone is set behind NAT (typically), then the above network port should be accessible by its external IP address.
  2. Max

    IOS 12.2 and 12.3 problems with video stream

    For the latest fixes and updates, we recommend you upgrade Web Call Server to the latest version (including the updated Web SDK). https://docs.flashphoner.com/display/WCS52EN/Release+notes
  3. Max

    can´t load RTSP stream with AWS EC2 instance

    Good day. What phone do you use for this (iOS or Android) and what programs? You will probably need to open additional ports to get the video stream. But in the case of using the phone as a camera, it may not be possible.
  4. Max

    after upgrading flashphoner to 5.2 - can't access the mgmt at port 8888

    I do not fully understand what your mean "but it looks like a demo site and not my real site". From which version did you update WCS? Please send us screenshots of "http authentication box" and "demo site".
  5. Max

    проблема с работой на iOS 12.2

    Добрый день. Мы исправили проблему в сборке WebSDK 0.5.28.2753.96. Пожалуйста, обновите WebSDK до этой сборки и проверьте.
  6. Max

    IOS 12.2 media device error during phone call

    Good day. We've fixed this issue in WebSDK build 0.5.28.2753.96. Plaes update and check.
  7. Max

    Easiest way to collect a list of stream parts with start/end timestamps

    Good day. We've fixed this issue in WCS build 5.2.142. Please update and check. Note that stream rotation logic is slightly changed, the recording fragments are numbered even if file name template has {startTime} and {endTime} parameters. Indexing can be disabled if necessary with the following...
  8. Max

    after upgrading flashphoner to 5.2 - can't access the mgmt at port 8888

    Good day. You can access WCS web interface in 5.2 version by URL https://server:8444/admin with default credentials: login admin, password admin for administration purposes and login demo, password demo for demo purposes. Password for those user accounts can be changed using: 1) Web interface...
  9. Max

    Screen Share on does not load the video

    Good day. We fixed this issue in WebSDK build 0.5.28.2753.95, Screen Sharing example code was fixed here as we post above.
  10. Max

    Delay issue in chrome

    Good day. Please clarify your environment: 1. What WCS version and WebSDK version do you use? 2. What Chrome version on what OS do you use? Also please attach the browser console output for both cases^ with and without iframe.
  11. Max

    Getting Error Media info after version update

    Good day. No, flashphoner.properties file is not changed while updating 5.1 to 5.1 and 5.1 to 5.2 versions. Seems like stream publishing is stopped. Please, collect a report as described here and send to support@flashphoner.com, we will check.
  12. Max

    HLS сегменты большого размера

    Для более подробного рассмотрения вопроса от вас, в случае повторного сбоя, необходимы дополнительные данные: 1. Находим sessionId потока к клиенту на сервере, с которого идёт HLS-трансляцию: curl -s -H "Content-Type: application/json" http://127.0.0.1:8081/rest-api/stream/find_all | python -m...
  13. Max

    Screen Share on does not load the video

    Hello Try to replace frameRate: {max: parseInt($('#fps').val())} with frameRate: parseInt($('#fps').val()) It works for us in screen-sharing.js example
  14. Max

    Getting Error Media info after version update

    Good day. Please check if the problem reproduced with Conference example. If not please provide us a code example with a minimum changes to reproduce a problem.
  15. Max

    Screen Share on does not load the video

    Good day. We work on it. Please be patient.
  16. Max

    проблема с работой на iOS 12.2

    Добрый день. Мы уже работаем над этой проблемой (внутренний тикет WCS-2010). Как временное решение, можете обновлять constraints при каждой публикации, как это делается в примере Media Devices.
  17. Max

    Delete Default app

    Please post a new thread. This thread is resolved and closed.
  18. Max

    HLS сегменты большого размера

    Добрый день. Если проблема стабильно воспроизводится, файлы нужны. Также желательно получить доступы к серверу, чтобы иметь возможность воспроизводить проблему в Вашем окружении.
  19. Max

    Delete Default app

    Sorry, an app key should be last parameter: update app -l https://eventmaster.net.in/grest/index.php defaultApp Here is right command example. We've updated this doc.
  20. Max

    Delete Default app

    You should use command update app defaultApp -l https://eventmaster.net.in/grest/index.php"
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