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Hello, Alan, Sergey. We investigate the problem (internal case WCS-1523). Thread dump help us so much. Please clarify what backend do you use, default (http://localhost:8081/apps/EchoApp) or custom?

Please, send us HTTP/HTTPS traffic dump betwen WCS and backend server, it may help to understand where delay is really from. Please, send us server log at moment when it happens.

Hello. In your logs we see two issues (all sensitive info is hidden as you wish): 1. It seems like players may connect and disconnect too fast, for example In this case, client closed connection before your backend server replied to /connect query. It's not a big problem, but 2. It seem like...

Зависит от того, что Вы планируете с ним делать. 1. Если нужно проиграть клиенту только звук из трансляции, достаточно указать это в constraints (на примере веб-приложения Player): function playStream(session) { var streamName = $('#streamName').val(); var options = { name...

Мы воспроизвели проблему (внутренний инцидент WCS-1531) и сообщим, когда будут результаты. Как вариант обхода, рекомендуем использовать URL encoding, например "тест" -> "%D1%82%D0%B5%D1%81%D1%82"

By default if you play stream using Flash (RTMP) client, it uses Speex16 audio codec for playback. You are right AAC 44.1 khz is transcoded and downsampled to Speex 16 Khz. To prevent transcoding you can configure SDP file: https://docs.flashphoner.com/display/WCS5EN/SDP settings...

Нужно проверить WCS_HOME/conf/database.yml и CLI ядра WCS на порту 2001. В database.yml пароли должны быть в md5. URLs приложений должны были быть изменены, например 'http://localhost:8081/apps/EchoApp'. Пришлите, пожалуйста, конфиги или ssh-доступ на support@flashphoner.com - проверим.

Hello, This time WebRTC publisher's WebSocket connection was closed when ping/pong keep-alive timeout expired. Try increasing keep-alive interval or number of ping/pong probes. E.g., change keep_alive.probes value in WCS_HOME/conf/server.properties keep_alive.probes=20 Also, for further tests...

Hello. Please do the following: 1. Update to lates version from this page (in version you use keep_alive.enabled setting does not work). 2. Remove from WCS_HOME/conf/flashphoner.properties file keep_alive.algorithm=NONE setting to prevent players disconnection.

Hello, Internal ticket WCS-1530 has been created for the issue - will notify when it is fixed.

Список изменений ведется на странице Release Notes. Кроме того, постоянно обновляются соответствующие разделы в онлайн-документации. Если при обновлении что-то сломалось, и изменения не описывают возможную причину, присылайте логи, собранные по инструкции, на support@flashphoner.com, наши...

Please prepare a full report as described here and send us. No any parts should be excluded. We will check.

Please send server and client logs (WCS_HOME/logs/server_logs, WCS_HOME/logs/client_logs) collected when it happens, we will check.

Good morning, Marc. You can't use REST API to create a stream. But you can catch a stream name via REST hook SteamStatusEvent: 0. You add your backend application to handle StreamStatusEvent as described here. 1. You create vod stream via JavaScript 2. Vod stream is published on server 3. Your...

Yes, you should setup a valid SSL certificate as described here. Here is step by step instruction to setup Let's Encrypt certificate.

In cleanly installed 5.1.3578, the default URL for e.g. defaultApp is 'http://localhost:8081/apps/EchoApp'. In case of update to 5.1.3578 it also should have been changed to that. Where do you see the URLs for apps? CLI on port 2001, or database.yml should be used. Also, please verify that...

Hello, Marc Currently, there is no simpler solution in the case than starting playback as vod for each mp4 file. Can try using the same display element when creating the streams. Also, can play only audio. session.createStream({ name: "vod://file1.mp4", constraints: { audio...

Транскодинг видео включается, если - кодеки не совпадают (VP8 - H.264), или - кодеки H.264 отличаются по параметру packetization-mode Если включился транскодинг, на странице http://WCS_IP:8081/?action=stat в native_resources будет NENC:H264/FFMPEG (или NENC:H264/OPENH264 при приоритете...

Hello, Stanley. Please check if url of your REST hook application matches url that confirmed by SSL certificate. For example, if we have SSL certificate on *.domain.com, and WCS tries to make query to https://localhost:8444/, it will fail with this message in...

5.1 - мажорная версия, 3578 - номер сборки, bfebc60f5c58e24a4c19d17d8ed76e3deef1bf41 - хэш сборки. Каталог именуется в соответствии с полным номером версии WCS. Ссылка /usr/local/FlashphonerWebCallServer на каталог текущей установленной версии, для удобства, по-прежнему создается...