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  1. Max

    RTSP connection strings

    Could you please provide a fresh report with screenshots, actual results and awaiting results. We will recheck.
  2. Max

    RTSP connection strings

    We tested with latest versions of server. It is recognized. So when we pass params we are able to see dark or white digits.
  3. Max

    No video

    Hello We can see that no certs in /etc/letsencrypt folder. Try 1. Temporary open port 80 http. 2. Run certbot cd /opt/eff.org/certbot/venv/bin ./certbot certonly 3. Choose option Spin up temporary web server. If http port 80 is open, certbot will validate your server and will install certs to...
  4. Max

    No video

    Hello We have received ssh credentials but no RTSP url for testing. Could you please send RTSP url. We will check. Server is currently up and running and no visible issues found.
  5. Max

    Certificate error

    We have resolved issue. Please check again. https://domain:8888 The problem was in internal database. We did cleanup cd WCS_HOME/database rm -f * Currently it is recreated from scratch.
  6. Max

    Глюк в мониторинге

    Мониторинг в этой версии лучше отключить. Работает нестабильно. Дорабатывать его будем уже в версии 5.1. 5.1 Документация по мониторингу.
  7. Max

    Back Camera in Video Chat

    Hello It is still not clear. 1. Does it work with our default Streaming Min sample? 2. Please provide modified code sample where the issues is reproduced.
  8. Max

    Certificate error

    Hello Your instance is up and running. Just import your certificates and private key via Dashboard / Security / Certificates If you have any issues, please provide screenshots how do you do that.
  9. Max

    WCS stop working every 2 weeks (more or less)

    Try to configure in wcs-core.properties -Xmx8g -Xms8g instead of -Xmx1024M
  10. Max

    После обновления с версии 5.0.2741 до 5.0.3303 не работает WebRTC

    Лучше сделать бэкап 5.0 папки /usr/local/FlashphonerWebCallServer Для этого достаточно остановить сервер и удалить symlink service webcallserver stop rm -f /usr/local/FlashphonerWebCallServer Далее установить 5.1 с нуля и перенести отдельные настройки из бэкапа если это необходимо. wget...
  11. Max

    Trying to get a certificate - what am I missing?

    This is documentation draft describing letsencrypt import. Please let us know if you have any troubles.
  12. Max

    Trying to get a certificate - what am I missing?

    Hello AWS sub-domains are not trusted for letsencrypt. At least when we tested it didn't work. Therefore you need FQDN. By the way if you just play streams you don't need to import certificates. https is mandatory if you use camera or microphone in Chrome browser
  13. Max

    Биллинг для ondemand-запусков

    Добрый день. Биллинг сейчас работает так: Оплачивается только пик одновременно работающих серверов на интервале 1 час. Например: В июне 30 дней. Это 30 x 24 = 720 часов. Если на каком-либо из этих 720 часов был зарегистрирован максимум использования (например 10 нод), то итоговая сумма за...
  14. Max

    WCS stop working every 2 weeks (more or less)

    Hello 1. What is your WCS server version? 2. How much physical RAM does server have? 3. Please share WCS_HOME/conf/wcs-core.properties 4. Try to setup heap memory in wcs-core.properties -Xmx8g -Xms8g Here 8g should be a half of your physical RAM (i.e. 16 gb total RAM). If you have older WCS...
  15. Max

    Certificate error

    Hello Did you try this https://forum.flashphoner.com/threads/certificate-error.11523/#post-16692 If it does not help, please provide SSH access to server. We will check. support@flashphoner.com
  16. Max

    Публикация с строоних приложений.

    Приложение defaultApp по-умолчанию имеет следующие обработчики: com.flashphoner.server.client.handler.wcs4.WCS4CallbackHandler com.flashphoner.server.client.handler.wcs4.WCS4Handler Эти два обработчика обслуживают вебсокеты. WCS4Handler обслуживает входящие сообщения. WCS4CallbackHandler...
  17. Max

    Certificate error

    If you have any troubles you can roll back to initial configuration: 1. Stop WCS service webcallserver stop 2. Make sure you have backup file WCS_HOME/conf/wss.jks.backup 3. Remove and restore backup rm -f WCS_HOME/conf/wss.jks mv WCS_HOME/conf/wss.jks.backup WCS_HOME/conf/wss.jks
  18. Max

    Certificate error

    It has been imported properly on our server. Please try.
  19. Max

    Публикация с строоних приложений.

    Мы тестировали на default конфигурации. Если вы используете кастомный app, убедитесь что его настройки соответствуют стандартному flashStreamingApp CLI show apps -d В частности должны совпадать два handler-а. m-class c-class Что у вас выводит?
  20. Max

    Failed by ICE keep alive

    Hello If you play from external network, you have to set external ip address in ip setting. Example flashphoner.properties: ip=9.9.9.9 ip_local=0.0.0.0 Here 9.9.9.9 is external public static IP address of your server. You can find this address using an IP discovering service like whatsmyip. If...
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