After certain videos are streamed any one of them never gets played and the preloader keeps loading.

[Love Sharma]

While streaming multiple videos over vod-live protocol, I found that after certain videos are streamed any one of them never gets played and the preloader keeps loading. Further, if I request a subsequent video, it starts playing. This happened various times.

What I checked:
The server had enough capacity at the time of the issue.
The video that didn't play at that time was streamed afterwards for testing and it worked fine.

 

[Max]

Good day.
Please clarify the following:
1. What WCS build is used?
2. What Web SDK build is used?
3. How do you publishing VOD-live streams: by REST API /vod/startup or by setting stream name in Player example?
4. How much VOD streams do you playing simultaneously?
5. What device do you use for playback: desktop or mobile?
6. What resolution and bitrate is used in media files (check with ffplay)? Please also make sure your files have no B-frames and have an even keyframe interval (use ffplay to check).

 

[Love Sharma]

1. WCS build version 5.2
2. I don't know about that but it's the latest. Downloaded officially from your website.
3.Providing stream name in embed player.
4. We are running the server continuously with each video of 45 seconds. And one stream at a time.
5. Tested on both desktop as well as mobile but issue is encountered on both.
6. resolution: 788x398 bitrate:192kbps
More info can be found in the attached file.

 

[Max]

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