https//:localhost:8444/ not opening

Max

Administrator
Staff member
i can register the same using zoiper softphone outside network, but with webcall server-5 its not getting registered...
We still cannot register on your SIP PBX with any third party sofphone including Zoiper5:
1615782415724.png

1615782511287.png

There is no response from your SIP PBX to oure REGISTER request.
In dashboard i removed the mentioned lines and copied the flahphoner.js locally its working fine in the web browser , but in dashboard giving error as attached
You must open the dashboard page via HTTPS, not HTTP. WebRTC will not work via HTTP.
Also, you should place the script flashphoner.js to your local web server, and open both test page and test script from the same addrees to prevent CORS issue:
1615782611541.png
 

SAGARVG

Member
We still cannot register on your SIP PBX with any third party sofphone including Zoiper5:
View attachment 2383
View attachment 2384
There is no response from your SIP PBX to oure REGISTER request.

You must open the dashboard page via HTTPS, not HTTP. WebRTC will not work via HTTP.
Also, you should place the script flashphoner.js to your local web server, and open both test page and test script from the same addrees to prevent CORS issue:
View attachment 2385

I can able to register in Zoiper where as in web call server only i am getting established message.... form has been updated
1615793939525.png
 

Max

Administrator
Staff member
We got the same result
1615796004049.png

Please check your router/NAT setup, it probably filters source IP addresses.
Or you can collect a report as described here including traffic dumps collected both on client and server side, and send using this form.
 

Max

Administrator
Staff member
We raised the ticket WCS-3102 to implement TLS SIP transport support. Will let you know results here.
As quick workaround, use OpenSIPS, Asterix or another SIP PBX supporting UDP and TCP transport.
 
Last edited:

SAGARVG

Member
We raised the ticket WCS-3102 to implement TLS SIP transport support/ Will let you know results here.
As quick workaround, use OpenSIPS, Asterix or another SIP PBX supporting UDP and TCP transport.
Thank you for the information ,existing IP PBX system supports UDP and TCP but due to the ISP provider blocking it is not working in this region, it is must that we need to use TLS in webcall server.. will wait for ticket to implement TLS....
 

SAGARVG

Member
not able to register locally using UDP+TCP protocol ,getting established but not getting registered.

SSH and SIP form updated

1616046733170.png
 
Last edited:

Max

Administrator
Staff member
Good day.
Your trial license seems to be expired:
Code:
06:30:58,790 ERROR            Softphone - main License error License period is expired Thu Mar 18 06:30:58 UTC 2021 Thu Mar 18 00:00:00 UTC 2021 Thu Mar 18 06:30:58 UTC 2021
Please refer to sales@flashphoner.com to expand this trial license or to request a new one.
 

SAGARVG

Member
We raised the ticket WCS-3102 to implement TLS SIP transport support. Will let you know results here.
As quick workaround, use OpenSIPS, Asterix or another SIP PBX supporting UDP and TCP transport.
Any result on WCS-3102
 

Max

Administrator
Staff member
Any result on WCS-3102
We let you know in this ticket when it will be ready. Please note that we do not provide ETA for new features (SIP TLS support is a new one) in the scope of standard license according to license agreement.
SIP functions take a time to implement. Please be patient.
 

Max

Administrator
Staff member
Good day.
Please update to latest WCS build 5.2.926 and add the following parameter to flashphoner.properties file
Code:
sip_use_tls=true
SIP TLS signaling should work
 

SAGARVG

Member
Good day.
Please update to latest WCS build 5.2.926 and add the following parameter to flashphoner.properties file
Code:
sip_use_tls=true
SIP TLS signaling should work
thank you for the update

still i am not able to register even after software update
1617525968717.png
 

Max

Administrator
Staff member
still i am not able to register even after software update
Please provide actual access to your SIP PBX to register using SIP softphone and WCS (two SIP accounts). The access should be permanent, 24/7, for our developers to test. Please provide credentials using this form.
 

Max

Administrator
Staff member
We tried to register from WCS and from softphone. In both cases, the following error occurs:
1617607458579.png

So TLS is used to connect to your PBX with the following WCS settings:
Code:
sip_use_tls=true
sip_force_tcp=true
but you should set up correct SSL certificate on SIP PBX, and use its domain name to connect
 

SAGARVG

Member
We tried to register from WCS and from softphone. In both cases, the following error occurs:
View attachment 2455
So TLS is used to connect to your PBX with the following WCS settings:
Code:
sip_use_tls=true
sip_force_tcp=true
but you should set up correct SSL certificate on SIP PBX, and use its domain name to connect
WCS setting has been changed ,but still result remain same, whether setting up SSL certificate for SIP PBX is necessary
 
Top