License Activation Issue

Hi there,

I have got this key from the flashphoner website via email. When i enter the key it says "Can't activate license". Kindly assist.

Thanks
Mohammad Adil
SmartGen Digital
 
Last edited:

Max

Administrator
Staff member
Good day.
Please, check your firewall and make sure the WCS is able to establish an HTTPS/TCP connection to the activation server my.flashphoner.com:443.
You can activate license in several ways:
1. Activation using web interface. On first logon to WCS web interface by address (default user/password admin/admin):
Code:
https://<your server>:8444/admin/
the request for license number is displayed. Please enter your license number.
2. Activation using command line. Run script to activate license and when ask you, enter the license number:
Code:
sudo /usr/local/FlashphonerWebCallServer/bin/activation.sh
 
Hi There,

Thank you for your mail.

I have tried running the command .
wget -O - https://my.flashphoner.com

The response received.

--2019-11-26 09:46:26-- https://my.flashphoner.com/
Resolving my.flashphoner.com (my.flashphoner.com)... 18.184.163.235, 54.93.103.121
Connecting to my.flashphoner.com (my.flashphoner.com)|18.184.163.235|:443... connected.
HTTP request sent, awaiting response... 200
Length: 836 [text/html]
Saving to: ‘STDOUT’

0% [ ] 0 --.-K/s < html>
<head>
<title>CRUD ExtJS Grid</title>

<!-- ExtJS css -->
<link rel="stylesheet" type="text/css" href="/ext-3.2.1/resources/css/ex t-all.css" />

<!-- Row Editor plugin css -->
<link rel="stylesheet" type="text/css" href="/ext-3.2.1/examples/shared/ examples.css" />
<link rel="stylesheet" type="text/css" href="/ext-3.2.1/examples/ux/css/ RowEditor.css" />

<!-- App custom css -->
<link rel="stylesheet" type="text/css" href="/css/crudgrid.css" />

<!-- ExtJS js -->
<script src="/ext-3.2.1/adapter/ext/ext-base.js"></script>
<script src="/ext-3.2.1/ext-all.js"></script>

<!-- Row Editor plugin js -->
<script src="/ext-3.2.1/examples/ux/RowEditor.js"></script>

<!-- App js -->
<script src="/js/crud-grid.js"></script>

</head>
<body>
<div id="crud-grid"></div>
</body>
100%[======================================>] 836 --.-K/s in 0s

2019-11-26 09:46:27 (71.4 MB/s) - written to stdout [836/836]

Looks like it is connecting successfully. Attached is the screen shot.
upload_2019-11-26_19-51-28.png


Kindly assist.


Thanks
Mohammad Adil
SmartGen Digital
 

Alex

Administrator
Staff member
Hello

Your last message has been deleted. Please be noted. This is a public forum. The license number is secure information. Please keep this information as you keep passwords. It must not be visible in public domain.

Please provide
1) SSH access
2) License number
Using this private form

We will check.
 
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