Live stream freezing after 800 active users.

[Shark Skill]

As we already purchased a license of flashphoner web call server to convert our trial to licensed instance.
We are planning to deliver a live stream to our customer of around 2500+ users. We have excellent configuration server as well with below configuration:
CPU
2× AMD Epyc 7402 - 24c/48t - 2.8 GHz/3.35 GHz
RAM
256 GB ECC 2400 MHz
Public bandwidth
1 Gbps outgoing
1 Gbps incoming
Private bandwidth
10 Gbps outgoing
10 Gbps incoming

When we have 1900 active users our server CPU consumption is 25% max and memory consumption is 14%.
Still the server is not able to deliver a proper live stream to our customers.

 

[Max]

Good day.
Please make sure you've applied all the tweaks listed here: Before moving to production and all the tweaks listed in section Preparing for testing of this article.

Public bandwidth
1 Gbps outgoing
1 Gbps incoming

Suppose you're publishing 640x360 1 Mbps stream. In this case, you can serve maximum 800 viewers on 1 Gbps channel (800 * 1 Mbps + 20%).

We are planning to deliver a live stream to our customer of around 2500+ users

Please consider a CDN of 1 Origin and 2 Edge servers in this case. Read the details about CDN in this article.