RTSP Stream Not Working in Flashphoner but Plays Fine in VLC

[hyuk]

Hello,

I am experiencing an issue with playing an RTSP stream on Flashphoner. The stream URL I am using is as follows:

rtsp://test:qwer1234@14.47.158.130:554/ISAPI/streaming/channels/101

This stream plays correctly when I use VLC Player, but for some reason, it does not work when I try to play it through Flashphoner. Could you please provide some insight into why this might be happening and any steps I can take to resolve this issue?

Thank you for your assistance!

 

[Max]

Hello

We can watch a freeze while playing with VLC.
Codec is MPEG-H Part2/HEVC (H.265) (hevc)

 

[Max]

UPD

This does not look like a freeze.
Timing is running.

So we assume this is an issue with H.265 codec on WCS end.
If you leave the stream reachable in 24 hours, we will be able to check what is wrong.

As a quick fix you can change codec from H.265 to H.264 on camera end.

Please note. Even if you get this working, WCS server will transcode H.265 to H.264 stream on the fly.
The stream is 1080p. It will take 2 physical CPU cores of the server.
Are you sure you are ready to utilize 2 CPU cores for a single cam?
H.264 codec does not require transcoding. Therefore resource utilization is low.

 

[Max]

WCS-4246
Internal ticket has been raised
We will inform once we have any progress
Please use a workaround with H.264 codec for a while

 

[hyuk]

Thank you First, I will change it to h264 and use it.

 

[hyuk]

I am working with RTSP streams and have configured the codec to H.264. After this change, channel/101 is functioning properly on WCS. However, I am still facing an issue where channel/201 does not play on WCS.

VLC shows that the codec for channel/201 is H.264, but WCS is unable to stream it. I would appreciate any insights into why channel/201 is not working, while channel/101 is streaming fine.

Thank you!

rtsp://test:qwer1234@14.47.158.130:554/ISAPI/streaming/channels/201

 

[Max]

We reproduced a new issue and raised the ticket WCS-4248 to fix it. This seems to be not the same issue as WCS-4246. Please keep the stream available to check whats wrong.

 

[Max]

We fixed both the issues in build 5.2.2096. The streams /channel/101 and /channel/201 should now play correctly. Please update and check.