Stream Status is Playing but no streaming

[revanreddy]

When we tried to play rtsp stream stream not happening without any error

Ans Stream Event status coming as PLAYING

 

[Max]

Please provide RTSP url using this form or post it right here

 

[revanreddy]

Please provide RTSP url using this form or post it right here

rtsp://192.168.1.140:5554/sceneid=779a66ab-e540-4b0b-b46f-8a22005045f1/strategy=transcoded/isinternalapp=False/codec=34363248-0000-0010-8000-00aa00389b71/onetimekey=6aedb4b4-093d-4723-b698-b35a8063f4fb/displaysize=1280x720


and it can be played through VLC without any issue

 

[Max]

This is local (LAN) IP address 192.168.1.140
So we can't connect to this address to check issue.
Please provide public IP address.

As an option, you can dump traffic using Wireshark and send us the dump for analyzing.
1. Run Wireshark capture.
2. Play in VLC.
3. Stop capture and make sure the dump contains RTSP packets.

RTSP / RTP - Web Call Server 5.1 - EN - Flashphoner Documentation

docs.flashphoner.com

 

[revanreddy]

here i am adding the logs :


10:25:49,520 INFO EchoApp - HTTP-pool-3-thread-188 handleRequest method: StreamStatusEvent params:{nodeId=atn3pAGdKWPZ706j6Ah3ub7ce7Cab1EN@192.168.1.17, appKey=defaultApp, sessionId=/192.168.1.41:51197/192.168.1.17:8080-cebcc78e-d478-4965-a1d7-7ebb1f5b6549, mediaSessionId=609d48f0-6e12-11ec-928b-352764957316, name=rtsp://192.168.1.140:5554/sceneid=779a66ab-e540-4b0b-b46f-8a22005045f1/strategy=transcoded/isinternalapp=False/codec=34363248-0000-0010-8000-00aa00389b71/onetimekey=dcdb5295-e174-4c09-864e-45a691e8ea8d/displaysize=1280x720, published=false, hasVideo=true, hasAudio=true, status=PLAYING, audioCodec=opus, videoCodec=H264, record=false, width=0, height=0, bitrate=0, minBitrate=0, maxBitrate=0, quality=0, parentMediaSessionId=79996846-911e-4c2e-9e03-20193d49575c, history=false, gop=0, fps=0, audioBitrate=0, codecImpl=, transport=UDP, cvoExtension=true, createDate=1641378349486, mediaType=play, audioState={muted=false}, videoState={muted=false}, mediaProvider=WebRTC, origin=null}
10:25:49,520 INFO RestClient - API-ASYNC-pool-7-thread-162 content -> {"nodeId":"atn3pAGdKWPZ706j6Ah3ub7ce7Cab1EN@192.168.1.17","appKey":"defaultApp","sessionId":"/192.168.1.41:51197/192.168.1.17:8080-cebcc78e-d478-4965-a1d7-7ebb1f5b6549","mediaSessionId":"609d48f0-6e12-11ec-928b-352764957316","name":"rtsp://192.168.1.140:5554/sceneid=779a66ab-e540-4b0b-b46f-8a22005045f1/strategy=transcoded/isinternalapp=False/codec=34363248-0000-0010-8000-00aa00389b71/onetimekey=dcdb5295-e174-4c09-864e-45a691e8ea8d/displaysize=1280x720","published":false,"hasVideo":true,"hasAudio":true,"status":"PLAYING","audioCodec":"opus","videoCodec":"H264","record":false,"width":0,"height":0,"bitrate":0,"minBitrate":0,"maxBitrate":0,"quality":0,"parentMediaSessionId":"79996846-911e-4c2e-9e03-20193d49575c","history":false,"gop":0,"fps":0,"audioBitrate":0,"codecImpl":"","transport":"UDP","cvoExtension":true,"createDate":1641378349486,"mediaType":"play","audioState":{"muted":false},"videoState":{"muted":false},"mediaProvider":"WebRTC","origin":"null"}
10:25:49,521 INFO RestClient - API-ASYNC-pool-7-thread-162 RECEIVED REST OBJECT <==
URL:http://localhost:8081/apps/EchoApp/StreamStatusEvent
OBJECT:
{
"nodeId" : "atn3pAGdKWPZ706j6Ah3ub7ce7Cab1EN@192.168.1.17",
"appKey" : "defaultApp",
"sessionId" : "/192.168.1.41:51197/192.168.1.17:8080-cebcc78e-d478-4965-a1d7-7ebb1f5b6549",
"mediaSessionId" : "609d48f0-6e12-11ec-928b-352764957316",
"name" : "rtsp://192.168.1.140:5554/sceneid=779a66ab-e540-4b0b-b46f-8a22005045f1/strategy=transcoded/isinternalapp=False/codec=34363248-0000-0010-8000-00aa00389b71/onetimekey=dcdb5295-e174-4c09-864e-45a691e8ea8d/displaysize=1280x720",
"published" : false,
"hasVideo" : true,
"hasAudio" : true,
"status" : "PLAYING",
"audioCodec" : "opus",
"videoCodec" : "H264",
"record" : false,
"width" : 0,
"height" : 0,
"bitrate" : 0,
"minBitrate" : 0,
"maxBitrate" : 0,
"quality" : 0,
"parentMediaSessionId" : "79996846-911e-4c2e-9e03-20193d49575c",
"history" : false,
"gop" : 0,
"fps" : 0,
"audioBitrate" : 0,
"codecImpl" : "",
"transport" : "UDP",
"cvoExtension" : true,
"createDate" : 1641378349486,
"mediaType" : "play",
"audioState" : {
"muted" : false
},
"videoState" : {
"muted" : false
},
"mediaProvider" : "WebRTC",
"origin" : "null"
}
10:25:49,528 WARN RtspAgent - pool-507-thread-1 Received interleaved message on unknown channel 0
10:25:49,528 WARN RtspAgent - pool-507-thread-1 Received interleaved message on unknown channel 0
10:25:49,528 WARN RtspAgent - pool-507-thread-1 Received interleaved message on unknown channel 0
10:25:49,528 WARN RtspAgent - pool-507-thread-1 Received interleaved message

 

[Max]

Please provide RTSP camera public IP address using this form.
If you cannot, collect a report as described here and collect traffic dump as described above. Send using this form.
Or provide SSH access to the server form which the camera is available using this form.

 

[revanreddy]

Play in VLC.

in VLC stream is working fine , only problem when we tried with flashphoner

 

[Max]

We checked dumps you've sent.
Unfortunately, the first dump does not contain a client IP addrees you mentioned in comment (192.168.1.140), and the second dump does not contain a session beginning, so we cannot play it to reproduce the issue.
Please collect the traffic dump again:
1. Stop all VLC instances on the PC where you collecting the dump
2. Start Wireshark dump collection
3. Start VLC and connect to RTSP source
4. Play 1 minute
5. Stop VLC
6. Stop Wireshark dump collection.
Send the dump using this form.
Or provide SSH access to the server form which the camera is available using this form.

 

[Max]

We raised the ticket WCS-3418 to investigate the dump provided. Let you know results here.

 

[revanreddy]

ANY UPDATES PLEASE LET US KNOW WE ARE WAITING ON IT ...THANK YOU

 

[Max]

It may take a time to reconstruct the stream from provided dump.
If you provide direct RTSP URL or SSH access, it may speed up the process.
You can provide additional details using the same form.

 

[revanreddy]

We have submitted the RTSP URL which you can access directly from here

rtsp://106.51.77.19:5554/sceneid=779a66ab-e540-4b0b-b46f-8a22005045f1/strategy=transcoded/isinternalapp=False/codec=34363248-0000-0010-8000-00aa00389b71/onetimekey=e307c9a8-e79d-4e20-bec1-21e312018dc9/displaysize=1280x720


Please let us know once tested as because of security issue we need to stop public access

 

[Max]

Yes, we received this URL via email form and testing this stream. The issue is in stream media packets parsing, so please leave it available. We'll let you know when finish testing.

 

[revanreddy]

Any updates please ...

 

[Max]

We reproduced the issue and already testing the fix. Please be patient.

 

[Max]

We fixed the issue in build 5.2.1126. Please update and check.