Video loading time issue

[yeprem]

Hello

We have a video loading time issue.
Sometimes video loads in less than 5 seconds and sometimes it take more than 15 seconds

Our clients want to video loading time to be around 5 seconds.


Please give a solution, we are Premium user.

looking forward to your reply, i's very urgent.

 

[Max]

Good day.
The possible reason is an uneven key frames flow in media stream.
If you're publishing RTMP stream from OBS, you should set key frame interval like this:

If you're publishing WebRTC from browser, set the following WCS parameters in flashphoner.properties file

periodic_fir_request=true
periodic_fir_request_interval=2000

In this case, the stream should start to play in 2 seconds.

 

[yeprem]

Before this we did that and interval we settup to 1000


periodic_fir_request=true
periodic_fir_request_interval=1000


What else we can do?
Sometimes it's open after 5 seonds and sometimes the same video autoplay after 15 seconds

 

[Max]

Please clarify how do you publish a stream? What resolution and bitrate do you use?
Try to check publish/playback channel quality: Publisher and player channel quality control
If the quality is BAD, try to use TCP for publishing/playback, use lower resolution/bitrate to conform the publisher/player channel.