WCS start issue

mbedial · May 30, 2018

Hi,
WCS server has started to fail suddenly. Although we see that the status is OK:

root@guti:/usr/local/FlashphonerWebCallServer-5.0.2526/logs/server_logs# service webcallserver status
● webcallserver.service - SYSV: WebCallServer Init Script
Loaded: loaded (/etc/init.d/webcallserver; bad; vendor preset: enabled)
Active: active (exited) since mié 2018-05-30 18:00:36 CEST; 9min ago
Docs: man:systemd-sysv-generator(8)
Process: 24688 ExecStop=/etc/init.d/webcallserver stop (code=exited, status=0/SUCCESS)
Process: 24773 ExecStart=/etc/init.d/webcallserver start (code=exited, status=0/SUCCESS)

may 30 18:00:31 guti.appha.es systemd[1]: Starting SYSV: WebCallServer Init Script...
may 30 18:00:36 guti.appha.es webcallserver[24773]: FlashphonerWebCallServer: starting
may 30 18:00:36 guti.appha.es systemd[1]: Started SYSV: WebCallServer Init Script.
may 30 18:09:42 guti.appha.es systemd[1]: Started SYSV: WebCallServer Init Script

actully it doesn't work, and in fact we have this error:
cat flashphoner_manager.log | grep Error
18:00:51,086 INFO tListableBeanFactory - main Overriding bean definition for bean 'beanNameViewResolver': replacing [Root bean: class [null]; scope=; abstract=false; lazyInit=false; autowireMode=3; dependencyCheck=0; autowireCandidate=true; primary=false; factoryBeanName=org.springframework.boot.autoconfigure.web.ErrorMvcAutoConfiguration$WhitelabelErrorViewConfiguration; factoryMethodName=beanNameViewResolver; initMethodName=null; destroyMethodName=(inferred); defined in class path resource [org/springframework/boot/autoconfigure/web/ErrorMvcAutoConfiguration$WhitelabelErrorViewConfiguration.class]] with [Root bean: class [null]; scope=; abstract=false; lazyInit=false; autowireMode=3; dependencyCheck=0; autowireCandidate=true; primary=false; factoryBeanName=org.springframework.boot.autoconfigure.web.WebMvcAutoConfiguration$WebMvcAutoConfigurationAdapter; factoryMethodName=beanNameViewResolver; initMethodName=null; destroyMethodName=(inferred); defined in class path resource [org/springframework/boot/autoconfigure/web/WebMvcAutoConfiguration$WebMvcAutoConfigurationAdapter.class]]
18:01:06,572 INFO PostProcessorChecker - main Bean '(inner bean)#3c4b36a6' of type [class org.springframework.integration.channel.MessagePublishingErrorHandler] is not eligible for getting processed by all BeanPostProcessors (for example: not eligible for auto-proxying)
org.h2.jdbc.JdbcSQLException: Error General : "java.lang.IllegalArgumentException"
18:01:41,422 WARN JdbcServicesImpl - localhost-startStop-1 HHH000342: Could not obtain connection to query metadata : Error General : "java.lang.IllegalArgumentException"
org.h2.jdbc.JdbcSQLException: Error General : "java.lang.IllegalArgumentException"
org.h2.jdbc.JdbcSQLException: Error General : "java.lang.IllegalArgumentException"
org.h2.jdbc.JdbcSQLException: Error General : "java.lang.IllegalArgumentException"
org.h2.jdbc.JdbcSQLException: Error General : "java.lang.IllegalArgumentException"
18:02:08,889 WARN SqlExceptionHelper - main SQL Error: 50000, SQLState: HY000
18:02:08,890 ERROR SqlExceptionHelper - main Error General : "java.lang.IllegalArgumentException"
Error starting ApplicationContext. To display the auto-configuration report enabled debug logging (start with --debug)
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'additionalConfig': Invocation of init method failed; nested exception is org.springframework.transaction.CannotCreateTransactionException: Could not open JPA EntityManager for transaction; nested exception is javax.persistence.PersistenceException: org.hibernate.exception.GenericJDBCException: Could not open connection
Caused by: org.h2.jdbc.JdbcSQLException: Error General : "java.lang.IllegalArgumentException"
root@guti:/usr/local/FlashphonerWebCallServer-5.0.2526/logs# java.lang.IllegalArgumentException"

I've done some restarts but it doesn't work. See the attached file with the whole log.

Thanks in advance.
Mario

Max · May 30, 2018

Hello
It looks like internal database was corrupted.
As a quick fix:
1) Stop server and kill all processes
ps aux | grep Flashphoner
2) Backup and remove db files WCS_HOME/database/*
Then try to run server again.

mbedial · May 30, 2018

Great!
It works again

Thanks a lot!

mbedial · Jun 1, 2018

Hi again,
in the previous post I mentioned that it started to work, but actually it doesn.t. To be more exact, the calls only work when we restart the WCS. Here you have the traces I got:

tail -f flashphoner.log
09:59:33,728 INFO WCS4Handler - API-ASYNC-pool-2-thread-12 onConnect client: WSClient{channel=[id: 0x057cf5e4, /87.221.217.85:64029 => /85.62.10.13:8443], handler=com.flashphoner.server.client.handler.DelegateHandler@6fa423f5, closed=false, pageUrl='null', countUnansweredPing=0}
09:59:33,989 INFO WCS4Handler - API-ASYNC-pool-2-thread-12 Connected client: ClientConfig{rtspMedia=falsertmpAgent=false, wsTunnel=false, login='5ri7eahm7de56nvha4jkg6v4aq', authenticationName='null', password='null', domain='null', outboundProxy='null', localPort=-1, port=0, visibleName='null', regRequired=false, applicationName='null', swfUrl='null', qValue='null', pAssociatedUri='null', contactParams='null', authDate=Fri Jun 01 09:59:33 CEST 2018, authToken='/87.221.217.85:64029/85.62.10.13:8443', logsFolderName='null', clientVersion='0.5.21', clientOSVersion='5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.181 Safari/537.36', clientBrowserVersion='Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.181 Safari/537.36', wsTunnelPacketization2='false', custom='{origin=https://jer.appw.es}'}
09:59:35,275 INFO WSServerHandler - WS-pool-8-thread-4 Orgign: null
09:59:35,276 WARN WSServerHandler - WS-pool-8-thread-4 Close channel [id: 0x11759be6, /89.65..x.x:35280 => /85.63..x.x:8080] because: org.jboss.netty.handler.codec.http.websocketx.WebSocketHandshakeException 'not a WebSocket handshake request: missing upgrade'
09:59:35,556 INFO WSServerHandler - WS-pool-8-thread-1 Orgign: null
09:59:35,557 WARN WSServerHandler - WS-pool-8-thread-1 Close channel [id: 0x2b4d07a5, /212.65..x.x:50690 => /85.63..x.x:8080] because: org.jboss.netty.handler.codec.http.websocketx.WebSocketHandshakeException 'not a WebSocket handshake request: missing upgrade'
09:59:37,292 INFO WSServerHandler - WS-pool-8-thread-2 Orgign: null
09:59:37,292 WARN WSServerHandler - WS-pool-8-thread-2 Close channel [id: 0x3bb903cf, /89.65..x.x:35498 => /85.63..x.x:8080] because: org.jboss.netty.handler.codec.http.websocketx.WebSocketHandshakeException 'not a WebSocket handshake request: missing upgrade'
09:59:37,618 INFO WSServerHandler - WS-pool-8-thread-3 Orgign: null
09:59:37,619 WARN WSServerHandler - WS-pool-8-thread-3 Close channel [id: 0x331767c3, /212.65..x.x:50832 => /85.63..x.x:8080] because: org.jboss.netty.handler.codec.http.websocketx.WebSocketHandshakeException 'not a WebSocket handshake request: missing upgrade'
09:59:39,307 INFO WSServerHandler - WS-pool-8-thread-4 Orgign: null
09:59:39,308 WARN WSServerHandler - WS-pool-8-thread-4 Close channel [id: 0x0e0060ec, /89.65..x.x:35720 => /85.63..x.x:8080] because: org.jboss.netty.handler.codec.http.websocketx.WebSocketHandshakeException 'not a WebSocket handshake request: missing upgrade'
09:59:39,679 INFO WSServerHandler - WS-pool-8-thread-1 Orgign: null
09:59:39,679 WARN WSServerHandler - WS-pool-8-thread-1 Close channel [id: 0x4d332ea6, /212.65..x.x:50978 => /85.63..x.x:8080] because: org.jboss.netty.handler.codec.http.websocketx.WebSocketHandshakeException 'not a WebSocket handshake request: missing upgrade'
09:59:41,323 INFO WSServerHandler - WS-pool-8-thread-2 Orgign: null
09:59:41,323 WARN WSServerHandler - WS-pool-8-thread-2 Close channel [id: 0x3ee7ebb4, /89.65..x.x:35978 => /85.63..x.x:8080] because: org.jboss.netty.handler.codec.http.websocketx.WebSocketHandshakeException 'not a WebSocket handshake request: missing upgrade'
09:59:41,740 INFO WSServerHandler - WS-pool-8-thread-3 Orgign: null
09:59:41,741 WARN WSServerHandler - WS-pool-8-thread-3 Close channel [id: 0x3646aad4, /212.65..x.x:51150 => /85.63..x.x:8080] because: org.jboss.netty.handler.codec.http.websocketx.WebSocketHandshakeException 'not a WebSocket handshake request: missing upgrade'
09:59:42,127 INFO WSClient - WSS-pool-10-thread-2 Close connection for channel [id: 0x057cf5e4, /87.221.217.85:64029 => /85.63..x.x:8443] with status code: 1000 ; reason: Normal disconnect
09:59:42,128 INFO WCS4Handler - WSS-pool-10-thread-2 Disconnect client: com.flashphoner.server.client.MediaWCSClient@770f3510
09:59:42,128 INFO WCS4Handler - WSS-pool-10-thread-2
[-- BEGIN CLIENT LOG --]
CONF: ClientConfig{rtspMedia=falsertmpAgent=false, wsTunnel=false, login='5ri7eahm7de56nvha4jkg6v4aq', authenticationName='null', password='null', domain='null', outboundProxy='null', localPort=-1, port=0, visibleName='null', regRequired=false, applicationName='null', swfUrl='null', qValue='null', pAssociatedUri='null', contactParams='null', authDate=Fri Jun 01 09:59:33 CEST 2018, authToken='/87.221.217.85:64029/85.63..x.x:8443', logsFolderName='null', clientVersion='0.5.21', clientOSVersion='5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.181 Safari/537.36', clientBrowserVersion='Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.181 Safari/537.36', wsTunnelPacketization2='false', custom='{origin=https://jer.appw.es}'}
IMPL: WSClient{channel=[id: 0x057cf5e4, /87.221.217.85:64029 => /85.63..x.x:8443], handler=com.flashphoner.server.client.handler.DelegateHandler@6fa423f5, closed=false, pageUrl='null', countUnansweredPing=0}
LOGS:
Client didn't pushed logs to server, try to enable push_log at client side.
[-- END CLIENT LOG ----]
09:59:45,365 INFO WSServerHandler - WS-pool-8-thread-2 Orgign: null
09:59:45,366 WARN WSServerHandler - WS-pool-8-thread-2 Close channel [id: 0x6ee50835, /89.65..x.x:36458 => /85.63..x.x:8080] because: org.jboss.netty.handler.codec.http.websocketx.WebSocketHandshakeException 'not a WebSocket handshake request: missing upgrade'
09:59:45,868 INFO WSServerHandler - WS-pool-8-thread-3 Orgign: null
09:59:45,868 WARN WSServerHandler - WS-pool-8-thread-3 Close channel [id: 0x6df61f37, /212.65..x.x:51382 => /85.63..x.x:8080] because: org.jboss.netty.handler.codec.http.websocketx.WebSocketHandshakeException 'not a WebSocket handshake request: missing upgrade'
09:59:46,120 INFO WSClients - WSClientsKeepaliveThread-56 Remove client with closed channel [id: 0x057cf5e4, /87.221.217.85:64029 :> /85.63..x.x:8443]
09:59:46,120 INFO WSClient - WSClientsKeepaliveThread-56 Close connection for channel [id: 0x057cf5e4, /87.221.217.85:64029 :> /85.63..x.x:8443] with status code: 1000 ; reason: Disconnected by closed channel
09:59:46,120 INFO WCS4Handler - WSClientsKeepaliveThread-56 Disconnect client: null
09:59:46,123 INFO WSServerHandler - WSS-pool-10-thread-3 Orgign: https://jer.appw.es
09:59:46,295 INFO WCS4Handler - API-ASYNC-pool-2-thread-11 onConnect client: WSClient{channel=[id: 0x3e5f1422, /87.221.217.85:64033 => /85.63..x.x:8443], handler=com.flashphoner.server.client.handler.DelegateHandler@6b52d20d, closed=false, pageUrl='null', countUnansweredPing=0}
09:59:46,441 INFO WCS4Handler - API-ASYNC-pool-2-thread-11 Connected client: ClientConfig{rtspMedia=falsertmpAgent=false, wsTunnel=false, login='tt8834th4lj21g4vtdgf0nbq1u', authenticationName='null', password='null', domain='null', outboundProxy='null', localPort=-1, port=0, visibleName='null', regRequired=false, applicationName='null', swfUrl='null', qValue='null', pAssociatedUri='null', contactParams='null', authDate=Fri Jun 01 09:59:46 CEST 2018, authToken='/87.221.217.85:64033/85.63..x.x:8443', logsFolderName='null', clientVersion='0.5.21', clientOSVersion='5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.181 Safari/537.36', clientBrowserVersion='Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.181 Safari/537.36', wsTunnelPacketization2='false', custom='{origin=https://jer.appw.es}'}
09:59:47,383 INFO WSServerHandler - WS-pool-8-thread-4 Orgign: null
09:59:47,383 WARN WSServerHandler - WS-pool-8-thread-4 Close channel [id: 0x33bbaa52, /89.65..x.x:36712 => /85.63..x.x:8080] because: org.jboss.netty.handler.codec.http.websocketx.WebSocketHandshakeException 'not a WebSocket handshake request: missing upgrade'
09:59:47,928 INFO WSServerHandler - WS-pool-8-thread-1 Orgign: null

^C

Max · Jun 6, 2018

Hello
From logs we can see that you can't establish websocket connection from /89.65..x.x:36712 to /85.63..x.x:8080
If you use haproxy or nginx as a websocket proxy:
1. Make sure it is properly configured and working.
2. Test websocket connection to port 8080 directly using our default sample, i.e. Two Way Streaming, make sure connection is established.
http://demo.flashphoner.com:9091/cl...ming/two_way_streaming/two_way_streaming.html

mbedial · Jun 14, 2018

Thanks again max.
We have solved the problems with the webscoet connection, but there's still something wrong. I've followed your steps (deleting database) , but when I restart the WCS it crash and it doesn't yo update logs anymore. To be more exact here we have the tails of my logs:

flashphoner_manager.log:

12:14:51,150 INFO RmiConnectionManager - Timer-1 Init RMI connection to url rmi://localhost:1098/NodeApi
12:14:52,680 INFO [/] - http-nio-9091-exec-1 Initializing Spring FrameworkServlet 'dispatcherServlet'
12:14:52,681 INFO DispatcherServlet - http-nio-9091-exec-1 FrameworkServlet 'dispatcherServlet': initialization started
12:14:53,101 INFO DispatcherServlet - http-nio-9091-exec-1 FrameworkServlet 'dispatcherServlet': initialization completed in 420 ms
12:14:53,695 INFO agerRemoteRmiService - RMI TCP Connection(4)-127.0.0.1 RECEIVED REST OBJECT <==
URL:http://localhost:9091/EchoApp/ConnectionStatusEvent
OBJECT:
{
"nodeId" : "OyoA793ojZfkBeSJXx3hfTfZwpUQkJrj@85.62.10.13",
"appKey" : "defaultApp",
"sessionId" : "0.0.0.0/0.0.0.0:800.0.0.0/0.0.0.0:80",
"sipRegisterRequired" : false,
"sipLogin" : "sipLogin",
"sipPassword" : "sipPassword",
"sipDomain" : "127.0.0.1",
"useWsTunnel" : false,
"useWsTunnelPacketization2" : false,
"useBase64BinaryEncoding" : false,
"mediaProviders" : [ "WebRTC" ],
"authToken" : "0.0.0.0/0.0.0.0:800.0.0.0/0.0.0.0:80",
"status" : "ESTABLISHED"
}
12:14:54,272 INFO agerRemoteRmiService - RMI TCP Connection(4)-127.0.0.1 SEND REST OBJECT ==>
URL:http://localhost:9091/EchoApp/ConnectionStatusEvent
OBJECT:
{
"nodeId" : "OyoA793ojZfkBeSJXx3hfTfZwpUQkJrj@85.62.10.13",
"appKey" : "defaultApp",
"sessionId" : "0.0.0.0/0.0.0.0:800.0.0.0/0.0.0.0:80",
"status" : "DISCONNECTED"
}
12:14:54,485 INFO agerRemoteRmiService - RMI TCP Connection(4)-127.0.0.1 RECEIVED REST OBJECT <==
URL:http://localhost:9091/EchoApp/ConnectionStatusEvent
OBJECT:
{
"nodeId" : "OyoA793ojZfkBeSJXx3hfTfZwpUQkJrj@85.62.10.13",
"appKey" : "defaultApp",
"sessionId" : "0.0.0.0/0.0.0.0:800.0.0.0/0.0.0.0:80",
"status" : "DISCONNECTED"

And here the server_log/flashphoner.log
12:14:50,236 INFO SipUserAgent - main Create TCP and UDP listening points on 30000 this: SIP UA: login: sipLogin assignedPort: 30000 listeningPort: 30000
12:14:50,259 INFO PagerModeClient - main No chat listener detected
12:14:50,263 INFO SipUserAgent - main Init instance. Count: 1 this: SIP UA: login: sipLogin assignedPort: 30000 listeningPort: 30000
12:14:54,012 INFO WCS4Handler - main Connected client: ClientConfig{rtspMedia=falsertmpAgent=false, wsTunnel=false, login='sipLogin', authenticationName='sipLogin', password='sipPassword', domain='guti.appha.es', outboundProxy='guti.appha.es', localPort=30000, port=15060, visibleName='sipLogin', regRequired=false, applicationName='null', swfUrl='null', qValue='null', pAssociatedUri='null', contactParams='null', authDate=Thu Jun 14 12:14:49 CEST 2018, authToken='0.0.0.0/0.0.0.0:800.0.0.0/0.0.0.0:80', logsFolderName='null', clientVersion='null', clientOSVersion='null', clientBrowserVersion='null', wsTunnelPacketization2='false', custom='{}'}
12:14:54,013 INFO WCS4Handler - main Disconnect client: ClientConfig{rtspMedia=falsertmpAgent=false, wsTunnel=false, login='sipLogin', authenticationName='sipLogin', password='sipPassword', domain='guti.appha.es', outboundProxy='guti.appha.es', localPort=30000, port=15060, visibleName='sipLogin', regRequired=false, applicationName='null', swfUrl='null', qValue='null', pAssociatedUri='null', contactParams='null', authDate=Thu Jun 14 12:14:49 CEST 2018, authToken='0.0.0.0/0.0.0.0:800.0.0.0/0.0.0.0:80', logsFolderName='null', clientVersion='null', clientOSVersion='null', clientBrowserVersion='null', wsTunnelPacketization2='false', custom='{}'}
12:14:54,014 INFO WCS4Handler - main
[-- BEGIN CLIENT LOG --]
CONF: ClientConfig{rtspMedia=falsertmpAgent=false, wsTunnel=false, login='sipLogin', authenticationName='sipLogin', password='sipPassword', domain='guti.appha.es', outboundProxy='guti.appha.es', localPort=30000, port=15060, visibleName='sipLogin', regRequired=false, applicationName='null', swfUrl='null', qValue='null', pAssociatedUri='null', contactParams='null', authDate=Thu Jun 14 12:14:49 CEST 2018, authToken='0.0.0.0/0.0.0.0:800.0.0.0/0.0.0.0:80', logsFolderName='null', clientVersion='null', clientOSVersion='null', clientBrowserVersion='null', wsTunnelPacketization2='false', custom='{}'}
IMPL: WSClient{channel=com.flashphoner.server.J.A.B@21b2e768, handler=com.flashphoner.server.client.handler.DelegateHandler@57250572, closed=false, pageUrl='null', countUnansweredPing=0}
LOGS:
Client didn't pushed logs to server, try to enable push_log at client side.
[-- END CLIENT LOG ----]
12:14:54,015 INFO WCS4Handler - main Report client-sipLogin-2018.06.14.12.14.54-1528971294015.report is submitted
12:14:54,044 INFO Server - main Sip initialized
12:14:54,348 INFO Server - main Listening RTMP on address 0.0.0.0/0.0.0.0 port 1935, bufferSize: 1600
12:14:54,391 INFO KeepAliveManager - KeepAliveManager-36 Start keepAlive thread KeepAliveManager-36
12:14:54,689 INFO Server - main Listening RTMFP on address 0.0.0.0/0.0.0.0 port 1935, bufferSize: 1600
12:14:54,699 INFO Server - main Listening WebSocket on address 0.0.0.0/0.0.0.0 port 8080, bufferSize: 1600
12:14:54,717 INFO Server - main Listening WebSocket ssl on address 0.0.0.0/0.0.0.0 port 8443, bufferSize: 1600
12:14:54,733 INFO Server - main Listening Flash Policy on address 0.0.0.0/0.0.0.0 port 843
12:14:54,777 INFO Server - main Listening HLS on address 0.0.0.0/0.0.0.0 HTTP port 8082
12:14:54,785 INFO Server - main Listening HLS on address 0.0.0.0/0.0.0.0 HTTPS port 8445
12:14:54,787 INFO Server - main Listening HTTP on address 0.0.0.0/0.0.0.0 port 8081
12:14:54,789 INFO Server - main Listening HTTPS on address 0.0.0.0/0.0.0.0 port 8444
12:14:54,789 INFO Server - main Starting RTSP server
12:14:54,791 INFO Server - main Listening RTSP on address 0.0.0.0/0.0.0.0 port 554
12:14:54,811 INFO tchDogServerRegister - main Starting WatchDogServer ...
12:14:54,823 INFO tchDogServerRegister - main WatchDogServer is successfully started with name: com.flashphoner.jmx:type=WatchDogServer
12:14:54,903 INFO FFTranscoder - main init transcoder: TranscoderConfig: MPV,H264,640,480,0,0,0 -> 140081373663264 needTranscoding true
12:14:54,984 INFO A - main Custom watermark file - null
12:14:54,986 WARN A - main Can't read custom watermark file
12:14:54,986 INFO Server - main Post start took 162
12:14:59,015 INFO SipUserAgent - Timer-0 Shutdown instance. Count: 0 this: SIP UA: login: sipLogin assignedPort: 30000 listeningPort: 30000

Thanks in advance
Mario

Max · Jun 14, 2018

Hello

Please follow the troubleshooting guide
https://forum.flashphoner.com/threads/troubleshooting.10768/
1. Stop WCS server and make sure the server is completely stopped and no server processes alive: ps aux | grep Flashphoner
2. Start WCS server
3. Make sure ports 8888 and 8443 are listening and open.

Try to start server in standalone (debug) mode
cd WCS_HOME/bin
./webcallserver start standalone

1. Please send standalone start logs
2. Please send flashphoner_manager.log
to support@flashphoner.com
We will check.

Max · Jun 15, 2018

Hello
We have checked logs

Code:

10:56:42,160 ERROR SSHLifeCycle - main Could not start CRaSSHD java.net.BindException: Address already in use

Make sure port 2000 is not bound by another application. It looks like a cause why server does not start properly.

mbedial · Jun 18, 2018

Thanks for your reply.
It seems that asterisk was listening that port, but anyway, I remove it and I have still the problem. In fact, now we have :

root@guti:/usr/local/FlashphonerWebCallServer-5.0.2526/logs/server_logs# netstat -anp | grep java
tcp 0 0 0.0.0.0:40086 0.0.0.0:* LISTEN 12660/java
tcp 0 0 0.0.0.0:50999 0.0.0.0:* LISTEN 12660/java
tcp 0 0 0.0.0.0:8888 0.0.0.0:* LISTEN 11830/java
tcp 0 0 0.0.0.0:8443 0.0.0.0:* LISTEN 12660/java
tcp 0 0 0.0.0.0:8444 0.0.0.0:* LISTEN 12660/java
tcp 0 0 0.0.0.0:8445 0.0.0.0:* LISTEN 12660/java
tcp 0 0 0.0.0.0:9091 0.0.0.0:* LISTEN 11830/java
tcp 0 0 0.0.0.0:554 0.0.0.0:* LISTEN 12660/java
tcp 0 0 0.0.0.0:1098 0.0.0.0:* LISTEN 12660/java
tcp 0 0 0.0.0.0:843 0.0.0.0:* LISTEN 12660/java
tcp 0 0 0.0.0.0:1099 0.0.0.0:* LISTEN 11830/java
tcp 0 0 0.0.0.0:1935 0.0.0.0:* LISTEN 12660/java
tcp 0 0 0.0.0.0:8080 0.0.0.0:* LISTEN 12660/java
tcp 0 0 0.0.0.0:2000 0.0.0.0:* LISTEN 11830/java
tcp 0 0 0.0.0.0:8081 0.0.0.0:* LISTEN 12660/java
tcp 0 0 0.0.0.0:8082 0.0.0.0:* LISTEN 12660/java
tcp 0 0 127.0.0.1:42914 127.0.0.1:1098 ESTABLISHED 11830/java
tcp 1 0 127.0.0.1:48756 127.0.0.1:9091 CLOSE_WAIT 11830/java
tcp 0 0 127.0.0.1:1098 127.0.0.1:42914 ESTABLISHED 12660/java
udp 0 0 0.0.0.0:1935 0.0.0.0:* 12660/java
I'll resend the new logs after removing the asterisk.

Thanks again.
Mario

Max · Jun 18, 2018

Hello
Print your hostname

Code:

hostname

Make sure your hostname can be resolved to IP address in /etc/hosts
Example:
127.0.0.1 myhostname localhost
Could you share your
1) hostname
2) /etc/hosts
Generally there is a startup issue when hostname is not resolved to ip

mbedial · Jun 18, 2018

HEllo,
I've sent that info to support mail.

M

Max · Jun 18, 2018

Server does not start because port 1099 can't be bound.
Make sure port 1099 is not bound by another app.
It is internal RMI ports:
1098
1099
https://flashphoner.com/docs/wcs5/wcs_docs/html/en/wcs-admin-guide-2/index.html?architecture.htm
Try to fix that and check again.

mbedial · Jun 18, 2018

I've been checking this:

root@guti:/usr/local/FlashphonerWebCallServer-5.0.2526/logs/server_logs# netstat -anp | grep 1099
tcp 0 0 0.0.0.0:1099 0.0.0.0:* LISTEN 11830/java
unix 2 [ ] STREAM CONNECTED 1098109983 11830/java
root@guti:/usr/local/FlashphonerWebCallServer-5.0.2526/logs/server_logs# netstat -anp | grep ':1098'
tcp 0 0 0.0.0.0:1098 0.0.0.0:* LISTEN 12660/java
tcp 0 0 127.0.0.1:42914 127.0.0.1:1098 ESTABLISHED 11830/java
tcp 0 0 127.0.0.1:1098 127.0.0.1:42914 ESTABLISHED 12660/java
root@guti:/usr/local/FlashphonerWebCallServer-5.0.2526/logs/server_logs# netstat -anp | grep ':1099'
tcp 0 0 0.0.0.0:1099 0.0.0.0:* LISTEN 11830/java
tcp 0 0 127.0.0.1:33508 127.0.0.1:1099 TIME_WAIT -
tcp 0 0 127.0.0.1:33354 127.0.0.1:1099 TIME_WAIT -

Actually the only app based on java that que use is WCS and in fact, if we stop it we have:
root@guti:/usr/local/FlashphonerWebCallServer-5.0.2526/logs# netstat -anp | grep ':1098'
root@guti:/usr/local/FlashphonerWebCallServer-5.0.2526/logs# netstat -anp | grep ':1099'

Sorry for so many questions but I'm a bit confused with it.

M

Max · Jun 18, 2018

Try to disable IPv6 interfaces.
If it does not help, please arrange SSH access to this server. We will check.

mbedial · Jun 19, 2018

We've done and even disable de iptables, but the problem still persists.
It seems that the problem is related to RMI service:
09:09:05,181 ERROR ystemOverviewService - Timer-1 Could not find RMI service [rmi://localhost:1098/NodeApi] in RMI registry; nested exception is java.rmi.NotBoundException: NodeApi

We've created a SSH access (i'll send it to you via mail).

M

mbedial · Jun 25, 2018

Hi again,
Did you receive the ssh access info?

BR
Mario

Max · Jun 27, 2018

We have checked.
The server is up and running.
Perhaps it was starting too long in your case.
Try to install haveged to fix that
https://docs.flashphoner.com/displa...uirementsandprerequisites-Havegedinstallation
You can trace starting log in

Code:

tail -f flashphoner_manager.log

WCS start issue

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