WCS starting issue

[Arif Butt]

Hi there

We are facing an issue while starting WCS service, the log shows the following error, kindly assist ... Let us know if you need the complete logs... share link


[2023-08-05 00:04:22] INFO checkJavaOptions - Checking JVM options
openjdk version "1.8.0_372"
OpenJDK Runtime Environment (build 1.8.0_372-b07)
OpenJDK 64-Bit Server VM (build 25.372-b07, mixed mode)
[2023-08-05 00:04:23] INFO startAsCurrentUser - Starting FlashphonerWebCallServer-5.2.1466-d00e431de887895576796b78d156de886608eab2
[2023-08-05 00:04:24] INFO waitForHealth - Will wait for server response at least 10 seconds
[2023-08-05 00:04:24] INFO isServerHealthy - Server health check response code:
[2023-08-05 00:04:25] INFO isServerHealthy - Server health check response code:
[2023-08-05 00:04:26] INFO isServerHealthy - Server health check response code:
[2023-08-05 00:04:27] INFO isServerHealthy - Server health check response code:
[2023-08-05 00:04:28] INFO isServerHealthy - Server health check response code:
[2023-08-05 00:04:30] INFO isServerHealthy - Server health check response code:
[2023-08-05 00:04:31] INFO isServerHealthy - Server health check response code:
[2023-08-05 00:04:32] INFO isServerHealthy - Server health check response code:
[2023-08-05 00:04:33] INFO isServerHealthy - Server health check response code:
[2023-08-05 00:04:34] INFO isServerHealthy - Server health check response code:
[2023-08-05 00:04:35] ERROR start - FlashphonerWebCallServer started, but is not healthy, please try to restart
[2023-08-05 00:12:58] INFO checkJavaOptions - Checking JVM options
openjdk version "1.8.0_372"

thnx
AB

 

[Max]

Hello

ERROR start - FlashphonerWebCallServer started, but is not healthy, please try to restart

This is a warning message. WCS health check subsystem is trying to check port 8081. If this port is already busy by another application the health check will be failed.

This health checking may be disabled if necessary by setting a zero tries

sudo ./webcallserver start --health-timeout 0

Starting and stopping - Web Call Server 5.2 - EN - Flashphoner Documentation

docs.flashphoner.com

Make sure ports 8081 and 8444 are not busy by other applications.

netstat -nlp | grep 8081
netstat -nlp | grep 8444

 

[Max]

You can also share SSH access via the private form. We'll check configuration.

 

[Arif Butt]

OK thanks we will check and try the same ...