WebRTC Player doesn't play sound in Microsoft Edge

Discussion in 'Web Call Server 5' started by sk777, Dec 6, 2017.

  1. sk777

    sk777 New Member

    We are using the latest version of the software and streaming from Chrome using WebRTC. The standard embed_player works in all major browsers except in Microsoft Edge. In Edge, we see the video. But we cannot hear the audio. Is it a known limitation?
  2. Max

    Max Administrator Staff Member

    Hello
    What is version of WCS server?
    Version of Edge browser?
    We can't reproduce this behavior on our Edge. Please provide your configuration. We will update for testing.
  3. sk777

    sk777 New Member

    Flashphoner: 0.5.25.2455 - 5.0.2556
    Edge: 40.15063.674.0 (Windows 10 Pro)
    I will also try applying Windows updates
  4. Max

    Max Administrator Staff Member

  5. sk777

    sk777 New Member

    Found the issue. Nothing to do with version. Edge seems to send playback sound to "Default Communication Device" (my headphone), instead of my "Default Device". I went to Sound control dialog in windows and got rid of my default communication device and now it plays correctly. Interestingly, if I use Flash or WS Player, sound plays through my Default Device in Edge even when I have a different communication device set. This behavior only happens in Edge.

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