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So, you publish video from canvas like Canvas Streaming or Stream Filter example. In this case, please chek if the stream published may be played from the server (before adding to mixer). Also, please check the stream metrics using /stream/find REST API: POST /rest-api/stream/find HTTP/1.1...

Good day. Do you play the file as VOD from S3 storage and then add this to mixer? Or do you use a custom mixer layout implementation? Please clarify the case step by step to reproduce. Please also note that that video may freeze when playing VOD from S3 storage if server and file storage are in...

Not yet. Please be patient.

Usually, mp4.tmp is saved as mp4 after recording is stopped either via REST API or by stopping a stream itself. The saving may fail due to low disk space or if WCS was eventually stopped or restarted while recording. Anyway, mp4.tmp cannot be converted manually because it has no MP4 metadata and...

Hello .tmp means file is being recorded at this moment You have to stop publishing stream to finalize file. mp4 header will be written into the beginning of file upon finalizing. So you can play or convert stream after finalization only.

May be this year. Definitely, after WCS-3420 (CallKit usage example) resolution.

Hello, Imported the certificates on a test server to check using openssl: openssl s_client -connect <domain>:8444 Gives these errors 140607821154192:error:0407006A:rsa routines:RSA_padding_check_PKCS1_type_1:block type is not 01:rsa_pk1.c:103: 140607821154192:error:04067072:rsa...

Hello Certs and private keys have been deleted due security reasons.

We reproduced the problem and raised the ticket WCS-3450. Will let you know results in this topic.

Good day. Please clarify: what happens when you're trying to import this SSL certificate via web interface? Please also note that the files attached contain no CA certificate, that can be a problem. Make sure that the server hostname matches the domain for which the certificate is issued. If...

The fix is on testing stage. Will be released at next Monday.

There are no news yet. We'll let you know in this topic.

Hello By default SIP works over UDP. If your PBX is TCP only, add setting into flashphoner.properties sip_force_tcp=true If it does not help, please provide testing SIP credentials using this private form. We will check SIP registration. private form

Please contact sales@flashphoner.com and provide your e-mail and license key. They will let you know details about invoice and payment.

Good day. Is the problem reproducing building Two Way Streaming in Typescript example (GitHub)? If not, please modify the example minimally to reproduce the problem and send the modified code archive using this form.

Да. Если запись микшированных потоков идет на Origin сервере, можно стартовать запись не по REST API, а настройкой record_mixer_streams=true Если запись не стартует в этом случае, просим предоставить доступ к серверу, где это воспроизводится, используя эту форму

Seems like build 5.2.1141 archive was broken due to hardware issues. We fixed the archive. Now you should do the following to restore WCS installation: 1. Download build 5.2.1141 wget https://flashphoner.com/downloads/builds/WCS/5.2/FlashphonerWebCallServer-5.2.1141.tar.gz 2. Remove the symlink...

Try cd /usr/local/FlashphonerWebCallServer/bin ./webcallserver start standalone This script should start server with console output. So you will be able to see error message. Make sure that you have proper JDK installation...

Hello 1. No handshakes (pings) used for Standalone (life-time) license. However, if you perform activation or if you migrate activation to another server, you have to do ./deactivation.sh and ./activation.sh This is single request to licensing servers. 2. Subscription license does pings. These...

If you have Visa or Mastercard emitted by Russian bank, this payment will not be passed. If your card is issued by a bank outside of Russia, the payment will be done properly. All subscription payments are going through Verifone (ex 2checkout) US company.