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  1. Max

    Качество микшированного потока на origin

    Уточните - один микшер с одним участником публикуется на Origin, один зритель смотрит поток микшера на Edge, и в потоке при этом фризы? Если так, то проблема только в канале от зрителя до сервера (любого из серверов), в который не вмещается выходной поток микшера. Для того, чтобы исключить...
  2. Max

    Зависание микшированного потока

    Проверили Ваш клиент с Вашими серверами. Видно две проблемы: 1) Принудительный транскодинг в VP8 на Edge для проигрывания, даже если браузер поддерживает H264. Эта проблема больше относится к нагрузке на Edge, которую мы обсуждали в этом топике. 2) Последовательность событий при обновлении...
  3. Max

    WebSDK update from 2.0.171 to 2.0.180

    We fixed the syntax issue in Web SDK build 2.0.189, now using CommonJS syntax everywhere. The build is already available in NPM.
  4. Max

    Качество микшированного потока на origin

    Добрый день. Уточните, пожалуйста: фризы наблюдаются при проигрывании потока с Edge или напрямую с Origin тоже? 1. В первом случае нужно учитывать текущую нагрузку на сервер, с которого играете потоки: сколько одновременно подключено зрителей, загрузка процессора. К сожалению, Вы предоставили...
  5. Max

    Question on user creation/rights (should be able to create stream and view statistics via REST)?

    About REST hooks, please read this article. It describes REST hook /connect usage for ClickToCall application, but backend implementation is the same for any hooks. Yes Yes
  6. Max

    Websocket connection failed

    Please download a minimal player example here and check/ If this example works, compare its code to yours, this should help to find an error.
  7. Max

    Can not start transponder Error

    Start streaming button is disabled, so we cannot check REST API query You can also check if screen sharing stream is publishing on the statistics page Please check also if you set streamName field correctly:
  8. Max

    Websocket connection failed

    Pplease check if WCS is up and running, and port 8080 is accessible. Screenshot you've provided shows that connection cannot be established. Also please check if the problem is reproducing in Player example. Note that WebRTC publishing/playing will not work via HTTP in browser, MSE will be used...
  9. Max

    Running WCS 5.2.912

    We recommended you to update WCS to latest build in that topic because we cannot reproduce the issue it describes. Anyway, you had to update because it fixes WCS starting issue for you. Build 5.2.983 also fixes some updating issues on JDK 12 and 14. So we recommend to reproduce the issue...
  10. Max

    Websocket connection failed

    You should open the page via HTTPS and use wss connection wss://192.168.1.17:8443/ for WebRTC to work in browser.
  11. Max

    Question on user creation/rights (should be able to create stream and view statistics via REST)?

    Good day. Please read this doc about users management. You can create user to authorize REAT API queries (but not the statisctics page). Please read here how to enable REST API basic authetication. This can be done with REST hooks. Please read this step by step instruction to implement user...
  12. Max

    How to disable anonymous viewing of the statistics?

    Good day. Statistics page cannot be restricted because it will break third party monitoring integrations (Zabbix, Prometheus+Grafana etc). You can restrict accees from external network by security group rules, and get statistics data to monitoring tools via internal network only.
  13. Max

    Зависание микшированного потока

    В таком случае нужно использовать сервер, идентичный по конфигурации тому, на котором воспроизводится проблема. Сейчас выглядит так, что микшер может давать фризы из-за нехватки процессора или памяти (полный цикл сборки мусора проходит каждые 10 секунд). В наших тестах проблема не...
  14. Max

    Running WCS 5.2.912

    Good day. The latest AWS Marketplace AMI contains build 5.2.944. We recommend to use it. If the problem still persists with 5.2.944, please provide SSH access to the instance using this form.
  15. Max

    Alternatives to service abnormal termination

    Good day. Please check if errorPID.log files are in /usr/local/FlashphonerWebCallServer/logs folder. They may contain a crash reason. Also please check /var/log/messages file, this can contain records about WCS starting/stopping/failing, or about all the server restart. Please collect a report...
  16. Max

    Websocket connection failed

    Could you share few screenshots? Are you connecting from https page?
  17. Max

    Зависание микшированного потока

    Добрый день. Прежде всего, обращаем Ваше внимание, что для указанных параметров микшера: mixer_type=MULTI_THREADED_NATIVE mixer_mcu_multithreaded_mix=true mixer_audio_threads=10 mixer_video_threads=4 mixer_mcu_multithreaded_delivery=true mixer_video_bitrate_kbps=4000 mixer_video_height=1080...
  18. Max

    Gstreamer-RTMP

    Good day. Please see this doc about RTMP publishing to WCS with ffmpeg. The RTMP URL should include server address, port and stream name, for example rtmp://test1.flashphoner.com:1935/live/stream_gstreamer If the stream you've published cannot be played from WCS as WebRTC, please collect a...
  19. Max

    Advice on EC2 plan to support video calls for 300 concurrent users.

    In theory, yes. But, of course, load test is needed. Please read this and this articles with testing examples and results.
  20. Max

    Stable work with low internet

    Good day. Please do not duplicate a topic in a various forum sections. We answered you in this topic.
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