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Good day. Yes, we confirm the way posted in thread you found is working.

Does the server have a trial license? (Here about license types.) There is audio watermark if a trial license is used.

We've tested on the latest hourly AMI including 5.2.780 (and we strongly recommend update to this version if you're accessing WCS web interface from outside due to hot security fix) with coturn installed from epel-release sudo amazon-linux-extras install epel sudo yum install coturn We've...

Hello, Checked the Video Chat both with the demo server and your server with iOS 14.0 and iOS 12.4.8 - the issue has not been reproduced: local video is displayed, and the video is streamed to the other participant. Please verify again that the device does not have any issue with camera access...

With the credentials you provided for testing, the connection to the SIP server is established successfully. (Status "REGISTERED") If the problem persists, please provide another SIP number that you can call to check the connection.

Yes, this is TURN server default behaviour. If you are using coturn on the same instance, please try to add the following parameter to flashphoner.properties rtc_ice_add_local_interface=true Then enable "iceTransportPolicy": "relay" and test. If this does not help, try to use external TURN...

Good day. Please update the server to build 5.2.780, it will fix a security issue and contains latest WebSDK build 0.5.28.2753.149. With those builds, we cannot reproduce the isssue on our demo server.

В таком случае поможет использование передачи трафика по протоколу TCP. Это можно реализовать в двух вариантах. Вариант 1 С помощью глобальной настройки в файле flashphoner.properties. Тогда использование транспорта по TCP будет относиться не только к скриншарингу. Добавьте в файл...

Good day. Please provide SSH access to your server using this form, we will check.

Добрый день. Почасовая оплата доступна только для AWS EC2 инстансов на основе FlashphonerWebCallServer AMI

Unfortunately, we cannot provide any ETA for simple licence support tickets. Currently, we have the following roadmap: 1. Ticket WCS-2794: update WebRTC library and switch from RTCEAGLVideoView to RTCMTLVideoView to resolve scaling issues. This will be a new minor iOS SDK release. Please note we...

Good day. Please provide us SSH access to your server and access to web inteface for testing. You can send credentials using this link.

Добрый день. Основная проблема Вашего сервера в том, что памяти под Java heap выделено 1 Гб по умолчанию. При этом, поскольку Вы используете запись, такого объема может просто не хватать, поскольку данные для записи кэшируются в Java heap. Кроме того, видно, что в пиковые нагрузки сборщик мусора...

Please continue the discussion in your own topic

Unfortunately, there is little information in the logs you provided to understand the reason for this server behavior. Please describe your case in more detail. How do you publish an RTMP stream? For further diagnostics, please collect extended logs according to this instruction, and, if...

Hello! Our demo server demo.flashphoner.com is not intended for use in user projects. You can connect to it via WebSocket only from the built-in web interface. For use in your project, you need to deploy your own WCS instance.

Tested on Safari iOS 12.4. The video chat is working. Let's try to find another Safari iOS 12.1 for testing.

We tested video chat, and it works in Safari 14.0.1:

We just checked publishing from iOS Safari 14.0.1 to demo server, it works. Please check the channel quality you're using in test. Try to change network from mobile to Wi-Fi for example.

Добрый день! Проверили звук при скриншаринге вкладки из Google Chrome и воспроизведении по HLS на вашем сервере. Да, есть небольшое искажение звука, которое может быть связано с низкой пропускной способностью сети. Для устранения попробуйте поднять битрейт для кодека AAC. Что бы это сделать...