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  1. Max

    Maximun viewer using EC2

    Please check if you server conforms capacity recommedations. For 300 subscribers it should be at least 8 CPU, 16 Gb RAM. Note that testing server should be at least the same as tested one. Make sure also you've done tuning recommendations above and restarted server.
  2. Max

    Embed video is asking for Java?

    Good day. Let's split the task. 1. About Ember Player in frame: Please check if Embed Player opened directly from the same Mac by the same link plays the stream. If yes, this is probably CORS issue. In this case please set CNAME record to WCS server in the same domain as the main page. If no...
  3. Max

    Missing custom variables in ConnectionStatusEvent: Disconnected

    Good day. Yes, /stopStream REST hook does not pass custom parameter, but /StreamStatusEvent with status "STOPPED" does, this seems to be enough. If client disconnects while playing a stream, /StreamStatusEvent with status "FAILED" also contains custom parameters. Anyway, sessionId is always...
  4. Max

    How to start player muted

    Good day. You can use Stream.muteRemoteAudio() function: stream = session.createStream(options).on(STREAM_STATUS.PENDING, function (stream) { stream.muteRemoteAudio(); ... }).on(STREAM_STATUS.PLAYING, function (stream) { ... }); stream.play(); This...
  5. Max

    Video cut-off during recording

    Good day. We fixed simultaneous recording issue in build 5.2.639. Please update and check. Note that latest AWS marketplace build is 5.2.629, so you should update WCS in active AWS instance by installing new build over current one as described here.
  6. Max

    Maximun viewer using EC2

    You have to login to your AWS instance over SSH using your private key. Then configure WCS server in the file system. https://docs.flashphoner.com/display/WCS52EN/Core+settings https://docs.flashphoner.com/display/WCS52EN/Settings+file+flashphoner.properties
  7. Max

    Maximun viewer using EC2

    Hello For load tests, please follow this tuning guide https://docs.flashphoner.com/display/WCS52EN/Before+moving+to+production Step 3 - ports media_port_from =20001 media_port_to =40000 You have to extend port range to handle more streams Step 11 - heap memory
  8. Max

    OBS stream via RTMP very slow and deconnecting in player

    Hello Try to configure OBS with H.264 ultrafast preset This should prevent sending B-frames. This is Known issues (1) Try to disable RTMP keep alives in WCS_HOME/conf/flashphoner.properties config keep_alive.enabled=websocket,rtmfp This is Known issues (4)
  9. Max

    Не воспроизводится с видео из внешней сети

    В трансляции RTSP потока задействовано две ноги 1) WCS-камера 2) Браузер-WCS Не понятно, какой из потоков отваливается и как это выглядит. Из коробки, автоматического восстановления нет. Это означает, что на некоторое время останавливается передача пакетов, что может случаться из-за неполадок в...
  10. Max

    Too many open files

    You can count open files using lsof -p 17838 -n | wc -l here 17838 is the PID of server process Print open files lsof -p 17838 -n Please send report to support@flashphoner.com cd WCS_HOME/bin ./report.sh
  11. Max

    Работа с roomApi через CDN

    Добрый день. RoomApi использует встроенный бэкенд WCS, поэтому работает только в пределах одного сервера. Чтобы использовать обмен сообщениями между пользователями в CDN, необходимо реализовать собственный бэкенд с обработкой /OnDataEvent и рассылкой статусов и сообщений пользователям при помощи...
  12. Max

    Embed video is asking for Java?

    Please show Chrome console while Embed Player page does not open in frame. It seems like CORS issue. Please collect debug logs for this case. It seems like RTSP stream fails by RTP activity, but this needs to be confirmed. As we mentioned above, MSE is not supported in iOS on iPhone. Use...
  13. Max

    При проверке микрофона, если его нет, скрипт падает с ошибкой

    Добрый день. Необработанное исключение в Chrome при использовании Flashphoner.getMediaDevices() и отсутствии в системе микрофона и камеры исправлено в сборке WebSDK 0.5.28.2753.137 (исходный код на GitHub c94ab5e). Пожалуйста, обновите WebSDK и проверьте.
  14. Max

    Микширование видеопотока и аудио

    В рамках MCU - нет, этот функционал создавался именно под конференции, чтобы каждый участник мог слышать/видеть всех, кроме самого себя (иначе будет эхо) Вы можете публиковать отдельно видео и аудио потоки и микшировать их, как необходимо. Единственное ограничение: один поток не может быть...
  15. Max

    SessionOptions for Android

    Good day. You can use custom connection to pass appKey and custom parameters in Android SDK: import com.flashphoner.fpwcsapi.bean.Connection; import com.flashphoner.fpwcsapi.session.Session; import com.flashphoner.fpwcsapi.session.SessionOptions; ... private SessionOptions sessionOptions =...
  16. Max

    Issue in playing camera stream through RTMP encoder

    By default, video element created for stream playback contains no controls (and no play/pause if you don't create button on page). To disable controls in fullscreen mode, use CSS: video::-webkit-media-controls { display:none !important; }
  17. Max

    Embed video is asking for Java?

    We tested player URL from screenshot and from logs directly in Chrome browsers, and host seems unreachable. Please check if Embed Player opens directly in browser (not in frame) from Mac. Also please check browser console and network connections (F12, then go to Console and Network tabs...
  18. Max

    Unable to stream video from Pelco VideoXpert VMS

    We checked your report. There is camera RTP traffic in dump, but no any STUN or ICE traffic between playing client and server, just DTLS alert Certificate Unknown. Please check if valid SSL certificates are imported to WCS as described here, and playback is requsted by corresponding domain name.
  19. Max

    Web SDK Snapshot issue

    Good day. We still working on it. Please be patient, we'll let you know when fix it.
  20. Max

    Передача данных о width и height при publishStream

    Добрый день. Такой настройки нет. REST hook /publishStream посылается на бэкенд, когда потока еще нет на сервере, поэтому разрешение на этом этапе неизвестно. /streamStatusEvent посылаются при изменений статуса потока, там разрешение также может не быть известно. Наиболее точные данные о...
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