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Good day. Please disable graphic acceleration feature in browsers and check if problem still persists. If yes, please collect a report as described here including traffic dumps separately for every browser, and send to support@flashphoner.com, we will check.

Good day. You should create a folder on your backend server, for example /var/www/html/rest-hooks assuming Apache. Then set up your web server to start index.php from this folder. In index.php get REST hook method as $api_method = array_pop(explode("/", $_SERVER['REQUEST_URI'])); So method URI...

Good day. Please clarify your case: 1. You make a call from browser using WebRTC-SIP gateway functions, and it works. 2. You make SIP as stream call to republish SIP call to another server, 3. Or you try to republish incoming SIP call as stream to another server, and it does not work? Anyway...

Good day. The WCS version in Amazon Marketplace will be updated in the coming days.

Добрый день. Используя REST-метод /vod/startup, в uri вы указываете из какого файла захватить VOD поток. Он может быть расположен локально на вашем сервере или находиться в хранилище AWS S3. Для воспроизведения локального файла (например, filename.mp4), разместите его в директории (если её нет...

Good day. Please update your server to the latest build 5.2.220 from this page, it also includes update for WebSDK. If problem still persists after update, please collect a report as described here, including traffic dump, and send it to support@flashphoner.com. Please do not modify logs and...

You can upgrade just WebSDK in client2 folder and your code. No need to update server side, this is only Safari browser problem.

Regarding keep alive, it is described in OBS related docs https://docs.flashphoner.com/display/WCS52EN/Using+OBS+Studio#UsingOBSStudio-Knownissues

Attached screenshot Settings - x264 ultrafast. Please check. Yes REST hooks works for OBS too. When you publish RTMP stream to server, REST hooks sent to flashStreamingApp URL Type CLI command: show apps -d to see actual URL for flashStreamingApp REST hook One major detail. OBS does not...

Hello There are two OBS streamers: OBS RTMP, OBS WebRTC (customized). You are using OBS RTMP. Try to change encoding settings and set x264 ultrafast preset. It should decrease latency and freezing. We have also customized OBS WebRTC for low-latency streaming. Planning to release next week.

Good day. We solved problem (internal ticket WCS-2055). There was a problem with an unsupported resolution in iOS, more detail, you can learn in the documentation. Сhanges in WebSDK you can see on GitHub. You should update WebSDK to latest build from this page as follows: 1. Download latest...

Good day. We will test a WCS with this case and write to you a little later. Write which a WCS version you are using: cat {WCS directory}/conf/WCS.version and WebSDK version: cat {WCS directoty}/client2/client.version

Good day. We make every effort to satisfy users, but forum support does not imply any SLA parameters on response time. You need at least 32 Gb of RAM for this broadcasting configuration and this processor (4 cores) is also not enough.

Good day. Yes, this configuration should be enough for 1000 users if there is no transcoding, for example, H264+opus stream is played as H264+opus. If H264 stream is played as VP8, the transcoding requres 1 CPU core (including HT) per 720p stream published. So if you plan to support various...

Good day. You must add FPWCSApi2 to Xcode: 1. In "Build Settings" - "FRAMEWORK_SEARCH_PATHS" the path to the framework. 2. In the "General" - "Linked Frameworks and Libraries" framework FPWCSApi2

Good day. By default, WCS uses simple generated certificates, so in order to make connection successful you should preliminarily access this URL from the browser. Self-signed certificates can be used for testing and development only, because otherwise your users would have to perform a procedure...

Добрый день. Если мы ловим задержку, предлагаем сделать следующее: 1. Направить камеру на часы на мониторе экрана, которые синхронизированы по времени глобально. 2. Дать нам адрес RTSP потока. 3. Дать необходимые доступы чтобы мы могли забрать этот поток с вашего WCS + SSH доступ к WCS серверу...

Good day. You need build app on this instruction (if you use Xcode 10 and higher). If there are errors, post here screenshots.

Good day. We fixed your file /etc/hosts (host name was not resolved correctly): [root@{host} ~]# cat /etc/hosts 127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4 {host} ::1 localhost localhost.localdomain localhost6 localhost6.localdomain6 App "Screen...

Good day. The stream recording was strongly refactored in the latest builds to improve server perfomance and stability. So now the recording file name is exactly known after stream publishing is stopped and stream is recorded. You can set up recording file name template to contain the parameters...