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Hi We are using video chat application and sometimes the remote party has poor bandwidth and we face connection issue, is there any way that we can find this through an event that remote side has poor bandwidth connection so we can inform this to the remote user to improve his connection...

Hi there We have upgraded to WCS version v.2.0.212-5.2.1140-7ce4ffa8483526ce9bd4c94fe80ab0247659e3d5 however when we are trying to launch the service it is exiting with the "permission error" in the startup log file, although we have provided the required permissions but still service startup...

Hi there we are facing an issue in updating the SSL certificate on our WCS server, please the attached files in TXT mode and assist thnx AB

Hi there, we have updated the WCS version to latest version 5.2.1140, however after updating it we are unable to start the wcs service, java version is: java version "1.8.0_161" Java(TM) SE Runtime Environment (build 1.8.0_161-b12) Java HotSpot(TM) 64-Bit Server VM (build 25.161-b12, mixed mode)...

Hi there Please let us know how to turn off the WCS default page which shows the demo programs on port :8444 Thanks AB

Hi there, We have an offline license of WCS installed with java version "1.8.0_161" and it was running OK, but somehow an update was run and updated the java to java version "1.8.0_282" and now the WCS page is not appearing although it is showing that the service is running but no listening...

Hi I am trying to run the video chat demo page but receiving the publish failed error pls chk the picture and assist .. What other ports needs the permission Thnx Arif

Hi I am trying to renew my SSL by using the Certbot but getting the certificate but the following Msg, kindly assist [root@xms tools]# ./certbot-auto Your system is not supported by certbot-auto anymore. certbot-auto and its Certbot installation will no longer receive updates. You will not...

Hi there Which other us supportes by flash phoner now as Centos8 is nearing EOL and Centos Stream is now an upstream release. Kindly assist AB

Hi there, Is there a possibility of Mixing of SIP calls and WebRTC calls in Conference? kindly assist... Regards AB

Hi there, we are recording the video chat 2 parties session with the mixer recording - MP4 files, the current layout is showing two equal window of Party A and B, we want to make the party B window size larger and party A window size smaller in the mixer recordings... kindly assist Following...

Hi there The customer wants to use 25 sessions of video chat (2 streams per session) total of 50 streams... pls let us know the hardware requiements with CPU cores, RAM, Internet Bandwidth and Harddisk for per hour storage... Thx AB

Hi, we are using mixer recording for the video chat application, we would like to find out that is there a way to automatically start the mixer recording at the mixer creation time? or is there any method available to check that if the mixer has started the recording file by using any client...

Hi Kindly let us know the exact (CPU, Cores, RAM, HardDisk, Bandwidth) Hardware requirements for 8 Chat rooms (2 party each) simultaneous, functionality for video calls with MP4 (320 x 240) recording... Thanks AB

Hi there We are trying to make a connectivity with SIP API, we have successfully installed opensips on WCS and its running, kindly let us know how to define the sip extension on this and how to connect the web client? Thanks AB

Hi there, We tried to update the (Letsencrypt) SSL certificate on the server, after doing that we are unable to access the WCS main webpage on 8444 port neither from LAN nor from domain name ... kindly assist Thanks for assistance AB

Hi there We are having an issue in video chat application when 2 users are connected between WAN to LAN. We have a WCS server connected on global IP using router port forwading. Other users are sitting on LAN side. When user A connects from WAN side and user B connects from LAN side and starts...

Hi, We have observed that in video chat if the caller is joining from mobile phone connection the picture gets stuck probably due to the low bandwidth, kindly assist how we can avoid this scenario.. our javascript settings for both sides are as following: conn.join({name...

Hi there We would like to connect peer to peer connectivity with the webphone to a sip phone and vice versa the clint sip phone is running on a LAN where WCS is running... The local sip phone is xlite and does not require any registration or user name... Kindly suggest what information we need...

Please check the following entries from the log file, we are unable to publish from one Laptop using latest chrome browser... login name is laptop Attaching the file errorlog.txt .. kindly assist...