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Такое может быть при большой нагрузке на сервер: встроенный бэкенд не успевает обрабатывать REST хуки, либо превышено количество одновременных соединений. В этом случае предусмотрена повторная отправка запроса, по умолчанию повторяется три раза rest_client_request_retry_count=3 Кроме того, в...

We recommend you to test an encrypted SSL private key on staging server before moving it to production.

This should work for encrypted SSL private key too. You should pass a passphrase to nginx as recommended in this post.

nginx displays the following error in /var/log/nginx/error.log connect() to 192.168.0.223:8080 failed (13: Permission denied) while connecting to upstream This means SELinux disables a local http connections. The following command enables them: setsebool httpd_can_network_connect on -P After...

Please provide more screenshots with error output and ~/.ssh/config file you modified.

Hello It seems Low Latency HLS would be better. You would need a HLS player like HLS.js or Video.js See more: https://docs.flashphoner.com/display/WCS52EN/In+a+browser+via+HLS#InabrowserviaHLS-LowLatencyHLSsupport As you can see, HLS player does not require Flashphoner Web SDK at all.

We checked the report. You've set a wrong option So it does not work properly. Please set rest_client_request_retry_count=10 Also you've not collected a system configuration, so we can't check it. Please collect a proper report sudo /usr/local/FlashphonerWebCallServer/tools/report.sh --sysinfo...

Now it seems like port 443 is opened at server side but blocked by router Please check your NAT configuration.

We checked the report. Seems like you've removed some files (jstack.log, Java heap dump) from the report. Also, you've replaced some info. Please, don't do this again. The problem is lack of Java heap memory: You're using a default Java heap size (1 Gb) This may be not enough under a high...

Seems like the whole server is down, so we cannot check

This URL wss://apps.zrg.com:443 should be reachable using Websocket connection, not from a browser directly See our example: https://demo.flashphoner.com/client2/examples/demo/streaming/two_way_streaming/two_way_streaming.html

Hello URL wss://apps.zrg.com/wss should not be open in browsers See our example:

Good day. A RoomApi room is the server entity. So you should: 1. Modify the Conference example source code minimally to reproduce the problem. 2. Reproduce the problem used the example modified 3. Collect your server report: Getting logs with report.sh script 4. Send us the modified code and the...

You don't need to set user and password to websocket URL if you do not use a basic authentication on nginx.

Seems like nginx failed on startup: Please see here for possible fix.

The default value is 200. It should be enough for testing purposes. Try also to increase request retries count (3 by default): rest_client_request_retry_count=10

Good day. This means the internal backend handling REST hooks (RoomApi uses them) does not respond on some REST query. Please try to increase the parameter limiting a maximum simultaneous REST connections: rest_max_connections=2000

Поле sipMessageRaw в настоящее время не передается в REST хуках /call (оповещение бэкенда об исходящем вызове), /OnCallEvent (оповешение бкенда о входящем вызове) и /CallStatusEvent (оповещение бэкенда о текущем статусе звонка). Используйте информацию, доступную в этих REST хуках.

Good day. You need a CDN (see this post) with at least 15 edge servers like mentioned above

Добрый день. В сборке 5.2.1933 мы добавили более подробное логирование старта записи. Рекомендуем обновить сервер до данной сборки. В случае, если проблема со стартом записи снова воспроизведется, дополнительные логи помогут понять причину.