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  1. Max

    WCS Hangs... or not?

    Please read here about receiving an error info: WebSDK error handling Also, please red this article What kind of server do you need to run a thousand WebRTC streams? about tuning and testing WCS for a huge number of subscribers. See the "Preparing for testing" chapter for a useful tweaks for...
  2. Max

    Video resolution changes in transcoding

    Good day. You should set the same resolution as original stream, i.e. 640x480, not 480x640.
  3. Max

    Call Kit and Flashphoner

    Please reproduce the issue and collect a report on server side as described here using report.sh script. Also collect traffic dump (the collection must be started before stream publishing). Send the treport using this form.
  4. Max

    Криво и нестабильно работает связь.

    Проверили настройки сервера и логи. По логам не видно каких-либо проблем. Проблемы, которые вы описываете, похожи на нехватку битрейта (скорости канала) между пользователем и сервером. Рекомендации: 1. Выставить минимальное разрешение видео при публикации. Например, если ваше приложение...
  5. Max

    Криво и нестабильно работает связь.

    Пришлите SSH доступ к серверу через эту форму. Проверим настройки сервера. Также опишите пожалуйста как технически работает ваше приложение: один ко многим, многие ко многим, вебинар, трансляция, и т. д.
  6. Max

    WCS Hangs... or not?

    Hello You can manually accept not trusted certificate in browser if you open page directly: https://ip:8443 Once you accepted server's certificates, you will be able to connect by IP. wss://ip:8443 Example:
  7. Max

    Question about record link file.

    Good day. When internet connection is lost, the stream will be stopped. So, recording will be stopped too. And in this case you cannot get a link because websocket signaling session is closed too. Moreover, if you are using a static template like {streamName}, the previous recording will be...
  8. Max

    Stream Status is Playing but no streaming

    Yes, we received this URL via email form and testing this stream. The issue is in stream media packets parsing, so please leave it available. We'll let you know when finish testing.
  9. Max

    WCS Hangs... or not?

    We checked your server. Seems like streaming is working at the time of test: But you're using the default Java heap settings (1024 M). This may be not enough in production environment. Please set Java heap to 1/2 servers RAM (16 Gb in your case) in the wcs-core.properries file: -Xmx16g -Xms16g...
  10. Max

    Call Kit and Flashphoner

    Please clarify: dou you use a WebRTC-SIP call, or just WebRTC two way video chat? For WebRTC-SIP calls to receive in background, please wait for WCS-3393 implementation. For WebRTC two way video chat, please check if there is audio/video traffic between two sides (you can test it in WebSDK Media...
  11. Max

    Performance is bad when using gpu-image

    Please clarify: - what library do you use (with link to GitHub etc)? - what client SDK do you use (Web, Android, iOS) and what version? - what WCS build do you use? Now, there is only GPUImage integration examples in Android and iOS SDK. On Android devices, this library has a bad performance...
  12. Max

    WCS Hangs... or not?

    Hello If you send ssh access, we will check logs. Also you can make report and send us the tar archive using the same form: cd /usr/local/FlashphonerWebCallServer/tools sudo ./report.sh --sysinfo --conf --stats --tar Regarding websocket connection. What is server version? If server does not...
  13. Max

    Echo in latest Android 10 on Pixel phones

    Good day. We've tested a various Android 9, 10, 11, 12 devices (Nokia, Samsung, Xiaomi, Pixel) and can't reproduce the problem in latest Chrome build using Two Way Streaming and Video Chat examples: 1. There is no echo if two phones are in different rooms 2. There is echo if two phones are in...
  14. Max

    Disconnecting the client's video connection on the server side

    Good day. You can terminate any client connection at server side by REST API query /connection/terminate: POST /rest-api/connection/terminate HTTP/1.1 Host:192.168.1.101:8081 Content-Length: 55 Content-Type: application/json { "sessionId":"/192.168.1.102:39564/192.168.1.101:8443" } You...
  15. Max

    Call Kit and Flashphoner

    We raised the ticket WCS-3420 to implement this example. But this can be implemented only after WCS-3393. Please be patient.
  16. Max

    Setup SIP with FlashPhoner

    We working on it in ticket WCS-3393. There is no progress yet due to more priority tasks.
  17. Max

    AdapterJS is not defined

    Good day. Please look at Two Way Streaming Vue example (and its source code on GitHub). The example is successfully built and running in our tests. Try it, if this works, please check your source code.
  18. Max

    How to embed multiple players in one webpage?

    https://demo.flashphoner.com/client2/examples/demo/streaming/2players/2players.html https://demo.flashphoner.com/client2/examples/demo/streaming/2players/2players.js Take a look at this sample. It is better than iframes. Yes you have to use Web SDK (flashphoner.js lib) to implement such sample...
  19. Max

    How to embed multiple players in one webpage?

    Good day We cannot reproduce the issue with this elementary example: 1. Open Media Devices example on our demo server: https://demo.flashphoner.com:8888/client2/examples/demo/streaming/media_devices_manager/media_device_manager.html 2. Publish stream test from webcamera 3. Duplicate the page...
  20. Max

    Доступ к микрофону после запуска стрима Abdroid/iOS SDK

    Этого можно добиться следующим образом: 1. Остановить текущую публикацию 2. Вызвать Flashphoner.releaseLocalMediaAccess(), чтобы отпустить камеру и микрофон 3. Опубликовать поток без аудио StreamOptions streamOptions = new StreamOptions(streamName); Constraints...
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