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  1. Max

    RtspAgent shutdown

    We still cannot play in VLC the RTSP URL provided earlier. Please provide an actual RTSP URL and SSH access to your server instance using this form.
  2. Max

    How to setup Web call server5

    You can use command line to import an SSL certificate: Import SSL certificate using keytool Use the instance Id as admin password to login: WCS deployment from AWS Marketplace image with custom settings, p.11
  3. Max

    Issues when injecting OD into live with RTMP

    Good day. Please try to split a case into some atomic tasks: - is the mixer stream playing correctly form WCS via WebRTC without injection? - is the mixer stream playing correctly form WCS via WebRTC after injection? - is the mixer stream pushed to Wowza playing correctly via RTMP from Wowza...
  4. Max

    How to setup Web call server5

    Good day. Please set ip parameter to elastic IP address and disable automatic IP address detection ip=your_elastic_IP_address hold_ip_settings=true
  5. Max

    RtspAgent shutdown

    Seems you should check the camera setup if available. At least VLC should play the stream correctly, but unfortunately it does not.
  6. Max

    RtspAgent shutdown

    Seems like your RTSP camera eventually stops sending a media packets in interleaved mode (RTSP over TCP). Moreover, VLC does not play the stream at all. If non-interleaved mode (RTSP over UDP) is enabled, the stream is playing more stable rtsp_interleaved_mode=false According to your report...
  7. Max

    RtspAgent shutdown

    Good day. Seem like RTSP stream you capture stops occasionally. Please collect a report as described here and send the archive and RTSP stream URL using this form. Also, please remove all the rtp_paced_sender settings from flashphoner.properties file. We do not recommend to use this function...
  8. Max

    Testing new version

    You can comment line 113 ... }).on(SESSION_STATUS.FAILED, function () { setStatus(SESSION_STATUS.FAILED); /// Comment this line onStopped(); tryToRestart(); }); ... and line 171 ... }).on(STREAM_STATUS.FAILED, function(stream) {...
  9. Max

    Failed by DTLS error

    Вопросы по лицензиям лучше уточнять в sales@flashphoner.com
  10. Max

    Testing new version

    We updated a ready to use auto reconnect samples: Player Embed Player Also there is a Restart switch in modified Embed Player example which adds the option restart=true to Embed Player URL
  11. Max

    Failed by DTLS error

    В верхней части темы форума есть ссылка Report для отправки доступов и других данных. Если отправлять через нее, в спам не попадает.
  12. Max

    Failed by DTLS error

    Здравствуйте. Сообщение от 10 февраля попало в спам. Подняли его из спама. Информация есть. По проблеме: Failed by DTLS error Какое-то время назад, браузеры перешли на DTLS 1.2. Версия сервера не менялась и для сервера 5.0.3530 осталась на DTLS 1.0. Поэтому использовать старую версию сервера с...
  13. Max

    About License Key

    Contact sales
  14. Max

    about license key

    Hello Please contact sales@flashphoner.com to unlock your license You can't unlock the license from your end.
  15. Max

    IDecodedFrameInterceptor for all streams

    We confirm the issue, the ticket WCS-3718 is raised. Will inform you about progress here.
  16. Max

    Testing new version

    Not yet. We raised the ticket WCS-3717 to update a ready to use examples. Will let you know about progress here.
  17. Max

    Testing new version

    You've not set username, so we could guess it's ec2-user Embed player supports a special option to enable restart. So you should either pass the option https://wcs:8888/embed_player?urlServer=wss://wcs:8443&streamName=test&mediaProviders=WebRTC&restart or replace false to true in the string...
  18. Max

    Testing new version

    Unfortunately we cannot connect to the server using private key you've sent: You can download a ready to use Player and Embed Player examples with auto reconnect here: Player Embed Player
  19. Max

    FlashphonerWebCallServer cannot be started from user flashphoner, please fix the permissions to the folders or run 'webcallserver set-permissions'!

    Seems you've mixed installation archive and installation dir. Your server installation folder looks like But it should look like So you must do the following: 1. Uninstall WCS: cd /usr/local/FlashphonerWebCallServer/bin sudo ./uninstall.sh 2. Remove the folder if it was not removed during...
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