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In both cases, is this a stream transcoded by the same profile? If yes, provide us SSH access with publishing/playback allowed to Origin, Transcoder and Edge servers, we will check and try to reproduce. You can send SSH credentials using this form. If no, please check what profile do you use in...

Please check if AppRTC demo works on your phone and video stream from mobile can be played on desktop. If not, this is probably browser issue anad we can't handle it on Web SDK level. Please check publishing and playback in Media Devices example, this will show video packets sending and...

Good day. The issue with audio only stream playback in latest Chrome is fixed in biuld 5.2.791. Please update and check.

Unfortunately, we cannot reproduce this behaviour. Please do the following: - if Two Way Streaming example works in other browsers on the same phone - if Two Way Streaming example works on another Android phone - if AppRTC demo works on your phone Please also clarify phone model and Android...

Why do you use "as RTMP" function? WebRTC as RTMP case is intended for relay to third party RTMP server, i.e. to YouTube RTMP ingest point. So just try to publish from Two Way Streaming: https://demo.flashphoner.com:8888/client2/examples/demo/streaming/two_way_streaming/two_way_streaming.html...

Good day. WebRTC publishing and playback is not supported in third party browser on iOS devices, this is Apple policy. Please use Safari only. We tested Chrome 86.0.4240.75 on Android 9 (Nokia 5), WebRTC stream is published and republished as RTMP correctly: (we tested RTMP playback in VLC)...

Good day. Please clarify: is the stream quality poor when you play a 1080p stream from HLS edge by profile -1080p using WebRTC (Player example)? 1080p profile bitrate (5000 kbps) seems too high, try to use lower value (2500 kbps seems to be enough). This can affect stream playback quality...

We checked your stream. Seems like something is wrong with the stream itself: VLC shows audio track is playing, but there's no sound (silence) WCS 5.2.771 also shows low audio bitrate, huge video bitrate, and lost packets counters are growing both for audio and video So we raised the ticket...

Добрый день В Android SDK есть возможность переключения между динамиком и гарнитурой при помощи метода Flashphoner.getAudioManager().setUseSpeakerPhone(), см пример Media Devices mSpeakerPhone = (CheckBox) findViewById(R.id.use_speakerphone)...

Hello Please send your RTSP url using this private form We will check on our demo server.

Good day. Please try the following setting rtmp_flash_ver_subscriber=LNX 76.219.189.0

Good day. Both tickets WCS-2794 and WCS-2878 are on testing stage now. Please be patient.

Good day. Yes, you should import an SSL certificate to WCS, or configure Nginx as reverse proxy for Websocket and set up SSL for Nginx. To do this, you can generate Cloudflare SSL certificate as described in this article for example.

Добрый день. Проблема, приводившая к выводу сообщения java.lang.NoSuchFieldException: timeShift, исправлена в сборке 5.2.789. Пожалуйста, обновите сервер и проверьте.

Good day. The message java.lang.NoSuchFieldException: timeShift is fixed in build 5.2.789. Please update and check.

Yes, service displays script output and systemctl hides. You can use webcallserver script to launch WCS manually if this is suitable for you. systemctl is used to automatically launch WCS on instance startup or reboot.

В предоставленном отчете логи не содержат данных о перезапуске после внесенных изменений. Также отчет не содержит клиентских отладочных логов (каталог client_logs пуст), хотя при настройках, указанных в файле flashphoner.properties, логи публикации должны были быть записаны. Пожалуйста, следуйте...

Добрый день. К сожалению, Вы не перезапустили сервер после изменения файла flashphoner.properties, поэтому настройки не применились, логов публикации потоков в архиве нет. Рекомендуем перезапускать сервер после изменения настроек. В серверных логах обнаружено множество записей вида 02:31:32,562...

Good day. Amazon claims to drop Amazon Linux support, so we migrated latest AMI Marketplace images to Amazon Linux 2. In this image, systemd is used instead of init.d. Therefore systemctl command is default now, service is just alias So we recommend to use systemctl to start/stop/restart sudo...

Мы повторили Ваш тест с раздельной публикацией аудио и видео дорожек в микшер. Поскольку микшер создан как аудио+видео микшер, поток с видео, но без аудио выводится из микшера по отсутствию активности аудио составляющей. В Вашем случае рекомендуем отключить контроль активности для обоих...