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  1. Max

    How do I record (re-publish) while simulcasting on SFU?

    Yes, you should mix audio and video streams, then republish the mixer output stream. Note that you should disable displaying audio only streams as black squares in mixer (that is enabled by default) mixer_show_separate_audio_frame=false
  2. Max

    Axis Camera stream fails after upgrade from OS10 to OS11

    Please provide a public RTSP URL using this form, our engineeers will check it. If you cannot provie a public RTSP URL, please collect RTSP dump: 1. Start Wireshark traffic capturing 2. Start VLC, open the camera RTSP stream 3. Play for one minute 4. Stop playing 5. Stop Wireshark traffic...
  3. Max

    Production down with message "com.flashphoner.server.B.A.G: No free ports available"

    Good day. We investigated the issue. Please update WCS to build 5.2.2299 and set the lower RTSP ports auditor timeout rtsp_ports_auditor_interval=1000 This should fix the issue.
  4. Max

    How do I record (re-publish) while simulcasting on SFU?

    Good day. The bridge function converting SFU tracks to WCS streams may be unstable, we do not recommend to use it in production. You can try multiple streams recording to record a multiple streams to the same file.
  5. Max

    Android 16 KB Alignment

    Добрый день. В сборке 1.1.0.70: - обновлена WebRTC библиотека до версии 134 - восстановлена сборка для устройств armeabi-v7a (в части сборок WebRTC эта архитектура была убрана, но потом ее вернули, так что мы восстановили поддержку) - нативные библиотеки пересобраны с выравниванием на 16 kB
  6. Max

    Балансировка

    Техническая документация доступна здесь: CDN 2.2, также есть статья на сайте с простым примером настройки ключей.
  7. Max

    Session cannot hold on windows 10 machine

    Good day. Please reproduce the issue on a staging server and collect a report as described. Then, send the report using this private form. Please also note that Windows 10 support ends soon, consider to use an actual system with full vendor support.
  8. Max

    Тестирование стриминга через OBS

    Добрый день. При публикации RTMP из OBS на транспортном уровне используется TCP, поэтому уже при публикации задержка будет от 1 до 3 секунд. Если нужны минимальные задержки, рекомендуется публикация WebRTC из OBS: Публикация WebRTC по протоколу WHIP и проигрывание потока у зрителей по WebRTC с...
  9. Max

    how to reduce steam cutoff / lags

    No, it is not needed
  10. Max

    how to reduce steam cutoff / lags

    Hello https://docs.flashphoner.com/static/WCS53/Working_with_the_server/Before_moving_to_production/ Please check the steps: 11. Java Heap 12. ZGC Submit a report via the private form cd /usr/local/FlashphonerWebCallServer/tools sudo ./report.sh --sysinfo --conf --tar Our engineers will...
  11. Max

    How to obtain a client’s sessionId (for /connection/find API) from WebSDK

    On AWS instance, the instance Id is used as default admin password. Please check.
  12. Max

    How to obtain a client’s sessionId (for /connection/find API) from WebSDK

    Good day. Websocket session Id is known at server side only, not at client side. So there is no way to get sessionId in WebSDK (and other SDKs) directly. You should use REST hook /connect to get a client sessionId at custom backend. Then, you can use this sessionId in /connection/find or similar...
  13. Max

    Upgrade from WCS 5.2.1264 to 5.3.109

    WCS 5.3 should work with the WCS 5.2 configuration Using nginx as reverse proxy may be better than direct connection at security point. For example, you can proxy websocker and http connections to WCS with user authentication on nginx.
  14. Max

    Issue with server update

    Hello We can't reproduce with demo server 5.2.2269 1. Publish stream https://demo.flashphoner.com/client2/examples/demo/streaming/two_way_streaming/two_way_streaming.html 2. REST /rest-api/stream/startRecording curl -X POST "https://demo.flashphoner.com/rest-api/stream/startRecording" \...
  15. Max

    Upgrade from WCS 5.2.1264 to 5.3.109

    You should start WCS in root mode to bind one of the priileged ports: systemctl stop webcallserver /usr/local/FlashphonerWebCallServer/bin/webcallserver set-root-mode enabe systemctl start webcallserver Another option is to set up nginx based reverse proxy which listens port 443 and proxying...
  16. Max

    Upgrade from WCS 5.2.1264 to 5.3.109

    Yes, WCS 5.2 is also tested and working with JDK 21 We recommend you to deploy a staging server, update and test on it, then move it to production use.
  17. Max

    Upgrade from WCS 5.2.1264 to 5.3.109

    Good day. WCS 5.3 may be installed over WCS 5.2: New version installation with previous version update WebSDK build 2.0.259 should work with both WCS major versions. Please note that Java 8 is not supported any more in WCS 5.3, you shound install JDK 21 first: JDK installation At lease two...
  18. Max

    Java CPU Process stuck at 100%

    We checked the report. The thread serving secure websocket connections consumes 100% CPU. Please add the configuration file thread_pools_config.json to the /usr/local/FlashphonerWebCallServer/conf folder with the following content { "ws_SERVER": { "nio": false } } This switches...
  19. Max

    Java CPU Process stuck at 100%

    Hello Please send a report via the private form Make sure the report contains the latest CemeteryDump.jstack files. If they are missing, please attach them manually as a separate tar archive. CPU troubleshooting: 1. Install htop using your package manager. For RedHat/CentOS use: yum install...
  20. Max

    Android 16 KB Alignment

    Добрый день. К сожалению, мы не вносим изменений в код WebRTC библиотеки. Создали тикет WCS-4556, в его рамках проверим, получится ли пересобрать ее согласно требованиям Google. Возможно, что и не получится, поскольку ограничения - это часть стратегии по переводу потребителей на новые...
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