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Good day. We checked the configuration on the latest build 5.3.131. With the correct indentation, it works perfectly The stream is publishing and playing on the test server Please double check the indentation on your server

Опишите пожалуйста пошагово со скриншотами. Сейчас звучит так, что не получается создать второй инстанс на AWS Marketplace. Проверили. Работает. 1. Создали один инстанс. 2. Далее кликаем по кнопке "Launch more instances" и создаем второй. Подписка (соглашение) действительно одна. В рамках...

Здравствуйте Уточните что значит со своей лицензией? Лицензии 1. Standalone 2. Subscription 3. AWS Marketplace Built In Проблем создать 2 и более инстансов AWS Marketplace быть не должно. Похоже у Вас задача поднять non AWS Marketplace Instance (например просто AWS EC2) и активировать на...

Please clarify about an old PCs: - hardware configuration: CPU, RAM, disk etc - operating system - browser version - WCS and Web SDK versions

SFU subsystem is separated from streaming subsystem inside WCS core. So you cannot mix or record SFU tracks at server side. The option is to use Selenium, OBS or similar tools capturing screen with audio at client side. For example: 1. Open SFU conference web page 2. Start OBS with window...

Good day. WebSDK uses browser API to establish WebRTC connection, publish and play video on the page. So yes, a modern Chrome (and other browsers) versions requires more CPU resources to encode/decode video, and older PCs resources may be not enough for this. Disk IO performance also matters...

Good day. This is a browser warning. Since Chrome 71, content autoplay policy was changed. Now, user has to do something to start video playback on web page, to press a key for example. The policy change affects also audiocontext creation that is needed to play a sound. According to new policy...

This can be bypassed after updating server by manually removing that conf folder and then copying server/conf/zclient folder instead.

Seems like some YAML config files in /usr/local/FlashphonerWebCallServer/conf/zclient/conf folder were broken while updating. Those files are used to set up SFU rooms users for example.

Please try to uninstall WCS using /usr/local/FlashphonerWebCallServer/bin/uninstall.sh Then install 5.2.2301. Is the issue reproducing in this case?

Did you try to install 5.2.2301 from scratch? Is the issue reproducing in this case? Also, we did not recommend to update 5.3 branch to 5.2 and vice versa, in prefer to install a new instance then copy a configuration files needed.

Please see the public IP address here

Good day. We cannot reproduce the issue both on latest WCS build 5.2.2301 and on our demo server (build 5.3.116). SFU Client example seems working Please try the example on demo server: https://demo.flashphoner.com:8444/client2/sfu/client/main.html Note that actual docs are here...

WCS sends a health check (a “ping”) to license servers endpoint every 15 minutes. If there is no response three times in a row, the license switches to Suspended. In practice, this provides a grace period of roughly 45–60 minutes during which the license continues to work without reaching the...

Another non-critical configs for migration (depends on features): 1) on_record_hook.sh - if recorder is used 2) wcs-core.properties (JVM launch settings) Do not overwrite this file on the new server. It is recommended to tune this config manually because it depends on version of Java. See...

This is a short guide how to migrate 5.2.x > to 5.2.latest OR 5.2.x > to 5.3.latest Migration Step 1 - Prepare a new server 1) Download 5.2 https://flashphoner.com/downloads/builds/WCS/5.2/FlashphonerWebCallServer-5.2.2300.tar.gz 5.3...

Good day. We experienced an outage on our licensing servers. The issue has been resolved, and we’re investigating the root cause. Nowall the servers should work.

We received the dump and raised the ticket WCS-4594 to investigate the problem. Unfortunately, we should fix our pcap parser tool first, this take a time. If you could provide a direct RTSP link to the camera, this will speed up the main problem resolution.

Hello. We tested on latest WCS builds 5.2.2300 and 5.3.126. A stream published in Conference example is successfully playing as RTSP rtsp://wcs:5554/room-76cfb7-fptest-1170 by the name found in rest-api/stream/find_all results. This also works on our demo server (build 5.3.119). May be you have...

We did not receive pcap file. Please place it to Google Drive/OneDrive etc and send a link using this form.