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Good day. Please check the file /usr/local/FlashphonerWebCallServer/logs/license.log. If there are the following messages in this log 00:05:14,442 INFO Subscription - Subscription Thread processSuccessPingResult result: PingResult{status='success'} 00:05:14,442 INFO...

Good day. Please clarify your problem: you have your own license and want to use it in AWS instance? If yes, please look at this post. If you have another problem, please create a separate topic and describe a problem in details including logs, screenshots, configuration files and so on. Our...

Добрый день. Попробуйте увеличить количество попыток установки DTLS соединения: dtls_close_socket_after_tries=30 Это должно помочь, если канал публикации не очень стабильный. Если после этого Chrome все равно устойчиво не подключается, соберите логи и дамп трафика по этой инструкции и вышлите на...

Good day. We raised internal ticket WCS-2622 and let you know in this topic. Please note that any picture customization will require transcoding which in turn will require more CPU resources.

Please send to sales@flashphoner.com the license key and the e-mail address it is bound to.

Hello, On AWS EC2, WCS server is expected be used only in the AWS Marketplace Image with its built-in hourly license. The other license you have can be used on other hosting, Digital Ocean or dedicated server. Or, it can be returned - for that, please send the request with the license key to...

Tried publishing using the demo Two-way Streaming on your server - publishing is working. If it is still failing for you, please verify that the browser does have have access to camera and microphone (the access is allowed and the devices are not grabbed by another application).

There's no such command, you should use stream.stop() then createStream() and stream.play() calls in this case.

Good day. You can pass your own video page element to createStream function. Let's tweak Two Way Streaming example: 1. Set video tag for player on two_way_streaming.html page ... <div class="text-center text-muted">Player</div> <div class="fp-Video">...

Good day. The port 8444 is used for HTTPS, so please make sure you're accessing the container webinterface by HTTPS https://address:8444/admin/ You can also check if WCS is started inthe container using: - ps command inside the container - WCS statistics page http://address:8081/?action=stat...

Добрый день. Пожалуйста, уберите из файла flashphoner.properties параметр dtls_force_version_0=true и обновите WCS до последней сборки. С момента выхода используемой Вами сборки было несколько фиксов по DTLS, в том числе для определения устаревших браузеров, поддерживающих только DTLS 1.0, по...

Good day. Please make sure you have opened media ports as described here. The security group setup example is shown here, point 5

Такая проблема может быть со старыми версиями Firefox, использующими DTLS 1.0. Добавьте в WCS_HOME/conf/flashphoner.properties настройку dtls_force_version_0=true и перезапустите WCS. Про поддержку DTLS и настройки - здесь.

"LicensePeriodIsExpired" - истекла лицензия. Напишите, пожалуйста, на sales@flashphoner.com с указанием номера лицензии, чтобы уточнить ее статус. Поверить статус подписок можно в личном кабинете платежной системы https://secure.2co.com/myaccount. Способы проверить статус лицензии: 1. Через...

Добрый день. Да, в наших тестах проблема не воспроизводится. Скорее всего, есть какие-то различия в параметрах публикации. Запросили почтой TeamViewer доступ, чтобы пытаться воспроизвести проблему целиком в Вашем окружении.

Good day. This message is displayed if unmuted video cannot be played. Current autoplay policy allows only muted video to play, so playFirstVideo() tries to mute video element and play preloader again. Then, if onsuspend event is raised (that means Low Power Mode is enabled), playFirstVideo()...

Hello, This is a known logging issue (internal ticket WCS-1206), can't be disabled by a parameter. It does not affect the screen sharing functionality.

With which iOS version? Autoplay is enabled for the player? (Autoplay does not work when Low Power Mode is enabled.) Audio constraint for the played stream can be set to false (Web SDK example Media Devices) stream = session.createStream({ name: streamName, display: remoteVideo...

Добрый день. По логам есть различие в аудиопотоке. Рекомендуем явно прописать SDP для публикации и републикации RTMP. Для этого создайте в каталоге /usr/local/FlashphonerWebCallServer/conf файл flash_handler_publish.sdp со следующим содержимым: v=0 o=- 1988962254 1988962254 IN IP4 0.0.0.0 c=IN...

Please create a new topic for a new question. Also please don't duplicate topics in several forum sections.