recording

  1. A

    Unable to record

    Hi there, Our customer suddenly facing problems in mixer recording functionality, we have even upgraded the WCS to the new release v.2.0.225-5.2.1466-d00e431de887895576796b78d156de886608eab2 but still the recordings are not saved... we are using the video-chat API and auto mixer recording...
  2. S

    Not able to record camera and share simultaneously real time

    Hi, we want to record camera and screen share simultaneously. We want to avoid mixer because that take post processing time while re-encoding the final mixer.mp4 file Is there any other way to achieve that ? e.g draw screen share and camera on canvas and publish that final video Thanks, Shri...
  3. P

    stream/startRecording event

    Hello, any time a client SDK publishes a stream (regardless if it's recording to not) WCS raises an event - usually it's StreamStatusEvent. However, when issuing a record command for a stream using rest-api - no event occurs. How do I know when a recording command has been issued on a stream...
  4. A

    recording at another location

    Hi we have added a space and mounted a new folder on our WCS server now we would like to record the mixer recording video files (MP4) at other location, for this we have defined a parameter record_folder = /newdir in the config file, but it is not taking effect even we have restarted the...
  5. A

    Recording space not available on server

    Hi there Is there any method available to check if the recording is not being done by mixer due to Recording space not available on server drive? We are using video chat API with auto mixer based recording enabled, but when the recording space gets full our application does not know about...
  6. Dani

    Error in saving the stream

    Last night we had a strange error for 90 min (which resolved itself) The video stream (that has only sound) was not recorded correctly. All the files are 4K in size. any idea what might caused that ? I'm attaching one sample file.
  7. T

    on_record_hook script taking too long

    Hello We are trying to use the on_record_hook script to post-process our recorded streams with ffmpeg and then copy the processed videos to an S3 bucket. However we are getting an issue on the front end where the user completes the recording but is waiting a long time for the...
  8. Shiga

    Запись кастомизированных на клиенте теплейтов

    Добрый день. Подскажите пожалуйста как правильно реализовать рекординг? В моем случае, мы реализовал на клиентской стороне темплейты в виде разметки с видео элементами в которые вставляем видио\десктоп стримы и отдельно воспроизводим аудио миксер всех участников конференции. Сейчас мы...
  9. A

    mixer recording not performed

    Hi there We are using video chat API with auto mixer based recording using WCS version v.2.0.212-5.2.1140-7ce4ffa8483526ce9bd4c94fe80ab0247659e3d5 We have noticed that since we have updated the version there is a recording issue occurring and many times there are no videos recorded in files...
  10. snark13

    Проблема с сохранением видео

    После апгрейда WCS с версии 572 на 1222 перестал вызываться on_record_hook.sh на окончание записи фрагмента видео При изучении логов - обнаружено что при закрытии файлов с записью возникает исключение и дальше соответственно скрипт не отрабатывает Фрагмент логов - 09:16:30,048 ERROR...
  11. P

    VOD seek

    Howdy, as far as I understand, the VOD service merely starts a live stream on a file - so that the client plays/subscribes to a recorded stream that is streamed as live. - Is that correct? If it's correct - how do I seek for a recorded file player with VOD? VOD merely starts a stream from the...
  12. P

    Always record in mp4

    Howdy, currently, when doing tests with all sorts of SDKs, we have noticed that JS/iOS SDKs record video in mp4 format. However, Android SDK records in webm. Can make sure Android records in mp4 too? We tried to strip codecs, when we strip vp8 - the video is recorded in flv. When we strip vp8...
  13. wyvasi

    Video record issue

    Good day! We started recording a stream that was ~40 minutes but on unpublish it only returned first 90 seconds. Do you have any idea why would this happen or how to debug video recordings.
  14. sangsoo

    After stream recording, the video rotates 270 degrees

    hello. I am using the stream recording function. In recent Chrome browser version 100 (100.0.4896.75), if you play the stream after recording it, it is forcibly rotated by 270 degrees. Chrome Beta 101 version (v101.0.4951.15) and Chrome Canary 102 version (102.0.4990.2) have the same symptoms...
  15. T

    Playback Issue on Chrome for Recorded Videos

    We have just recently experienced a problem where the recorded videos are being played sideways on Chrome. The latest version of Chrome was released only 2 days ago and it has affected most of our recorded videos done through WCS. It seems unaffected by the device it was recorded on, as...
  16. hyuk

    The video is saved regardless of the option.

    When publishing in flashphoner, the record option is set to true/false to operate variable. It works normally on our test server (wcs 5.2.912). However, in other servers (wcs 5.2.1109), the video is saved regardless of the option. Can you figure out why it is saved unconditionally regardless of...
  17. E

    Playing recorded mp4 file using VLC

    Hi I down loaded a stored mp4 file from my server when I try and play file in VLC or other media players it says format not recognized, what am I doing wrong Thanks
  18. E

    Recording RTSP stream

    Hi could you help me i want to record rtsp stream as i view, it I believe if i set record_rtsp_streams=true on server then when i view rtsp stream it will be recorded and saved on server as mp4 file my question when viewing rtsp stream how do i get file name and location of saved file i need to...
  19. G

    Question about record link file.

    What if I already streaming with record = true , And then my internet connection is lost. The question is my record stream still on my WCS server ? and if it was. how do I get the previous record link from that file ? More question. Sometime i streaming about 2 hours and after end my streaming i...
  20. Gabriel Gonçalves

    Stream record FPS problem

    I am having some problems on stream recording of webm video. A few days ago some of the recorded videos started to return 1000/1 as fps on metadata, but on reality the video have 20-30 fps (webm format), on session creating, i am using "constraints:{video:{frameRate:30},audio:true}" to limit...
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