OBS unable to reconnect after internet lose

[smartbet]

When there an internet issue, OBS studio still alive, but when internet reconnects it freezes stream, we are unable to start ,stop obs and reconnect to stream, the solution is only by restarting webcallserver and reconnect to stream again. Those leads OBS studio crash.

 

[Max]

You can try to terminate OBS connection using REST API

1. /connection/find_all

Examples - Web Call Server 5.2 - EN - Flashphoner Documentation

docs.flashphoner.com

2. /connection/terminate

Examples - Web Call Server 5.2 - EN - Flashphoner Documentation

docs.flashphoner.com

 

[smartbet]

Thank you for this info.

 

[smartbet]

So we had issue without internet lose. But we think that terminating stream is wrong way, as it gone itself continuously.

 

[Max]

Did you check OBS publishing docs?

Known issues:

Using OBS Studio - Web Call Server 5.2 - EN - Flashphoner Documentation

docs.flashphoner.com

Try to configure

keep_alive.enabled=websocket,rtmfp

or upgrade to the latest server version where this behavior is by default

 

[smartbet]

Did you check OBS publishing docs?

Known issues:

Using OBS Studio - Web Call Server 5.2 - EN - Flashphoner Documentation

docs.flashphoner.com

Try to configure

keep_alive.enabled=websocket,rtmfp

or upgrade to the latest server version where this behavior is by default

This is not the issue I am using latest version, sometimes it just stop streaming to endpoint but OBS studio shows that it sends packets, than when i try to stop stream from obs its crashes

 

[Max]

You can submit report using this link. We will check logs.

How to create report

cd /usr/local/FlashphonerWebCallServer/tools
sudo ./report.sh --sysinfo --conf --tar

Preparing an error report - Web Call Server 5.2 - EN - Flashphoner Documentation

docs.flashphoner.com

 

[Max]

Try disabling automatic reconnect in OBS (in Advanced settings). Reproduced OBS hang-up on attempt to stop streaming when connection to WCS is restored after OBS loses connection and "reconnects" when RTMP port is closed on WCS. Created internal ticket WCS-2804 - will notify when there is an update.
In case OBS loses connection, then before resuming streaming, please terminate the stream on WCS (rest-api/stream/terminate) if it remained published.
Or, enable RTP activity timeout for Flash using this setting in flashphoner.properties

flash_rtp_activity_enabled=true

Then the stream will be terminated when WCS stops receiving media from OBS.
The timeout is 60 seconds by default, can be changed using this setting (value in seconds)

rtp_activity_timeout=60

 

[smartbet]

Try disabling automatic reconnect in OBS (in Advanced settings). Reproduced OBS hang-up on attempt to stop streaming when connection to WCS is restored after OBS loses connection and "reconnects" when RTMP port is closed on WCS. Created internal ticket WCS-2804 - will notify when there is an update.
In case OBS loses connection, then before resuming streaming, please terminate the stream on WCS (rest-api/stream/terminate) if it remained published.
Or, enable RTP activity timeout for Flash using this setting in flashphoner.properties

flash_rtp_activity_enabled=true

Then the stream will be terminated when WCS stops receiving media from OBS.
The timeout is 60 seconds by default, can be changed using this setting (value in seconds)

rtp_activity_timeout=60

Very good Suggest I will generate report and send asap. Thank you.

 

[Max]

Fix for WCS-2804 is in build 5.2.714. OBS will not hang up on "Stop Streaming" after it got disconnected from WCS.

The RTMP stream published before OBS lost connection will remain published, and to publish again a stream with that name it, or the RTMP connection, will have to be terminated using REST request (unless flash_rtp_activity_enabled is enabed - then the stream will be terminated after the timeout).

 

[smartbet]

Fix for WCS-2804 is in build 5.2.714. OBS will not hang up on "Stop Streaming" after it got disconnected from WCS.

The RTMP stream published before OBS lost connection will remain published, and to publish again a stream with that name it, or the RTMP connection, will have to be terminated using REST request (unless flash_rtp_activity_enabled is enabed - then the stream will be terminated after the timeout).

Thank you very much!!!