screen sharing quality is very very poor

Discussion in 'Web Call Server 5' started by Rajesh, Dec 4, 2019 at 1:46 PM.

  1. Rajesh

    Rajesh New Member

    i am using screen sharing feature.but its quality is very poor. what setting i need to change for clear picture. this is screen sharing picture showing to other...

    Attached Files:

    Last edited: Dec 5, 2019 at 5:26 AM
  2. Max

    Max Administrator Staff Member

    First of all try to increase bitrate settings in WCS_HOME/flashphoner.properties
    and restart WCS server
    Code:
    webrtc_cc_min_bitrate=1000000
    webrtc_cc_max_bitrate=1000000
    webrtc_sdp_min_bitrate_bps=1000000
    webrtc_sdp_max_bitrate_bps=1000000
    Here we set 1Mbps for all bitrate settings
    Please check out docs related bitrate.
    Make sure you have enough bandwidth.
  3. Max

    Max Administrator Staff Member

    Sorry. Could you please clarify.
    Do you want to remove the picture from forum?
    Rajesh likes this.
  4. Rajesh

    Rajesh New Member

    yes remove picture
  5. Rajesh

    Rajesh New Member

    i made all the setting but still screen is not clear.what else i need to change in setting...
  6. Max

    Max Administrator Staff Member

    What is your server configuration?
    - RAM
    - CPU
    Could you please execute report script and send us to support@flashphoner.com
    Code:
    cd /usr/local/FlashphonerWebCallServer/tools
    sudo ./report.sh --sysinfo --conf --tar
    How to report:
    https://docs.flashphoner.com/displa...ganerrorreport-Gettinglogswithreport.shscript

    Make sure you have enough bandwidth. Measure channel between server and your PC using iperf tool and share your results please.
    https://docs.flashphoner.com/displa...essorytools-Testingchannelbandwidthusingiperf

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