screen sharing quality is very very poor

Rajesh

New Member
i am using screen sharing feature.but its quality is very poor. what setting i need to change for clear picture. this is screen sharing picture showing to other...
 

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Max

Administrator
Staff member
First of all try to increase bitrate settings in WCS_HOME/flashphoner.properties
and restart WCS server
Code:
webrtc_cc_min_bitrate=1000000
webrtc_cc_max_bitrate=1000000
webrtc_sdp_min_bitrate_bps=1000000
webrtc_sdp_max_bitrate_bps=1000000
Here we set 1Mbps for all bitrate settings
Please check out docs related bitrate.
Make sure you have enough bandwidth.
 

Max

Administrator
Staff member
i need to change for clear picture. this is screen sharing picture showing to other...
Sorry. Could you please clarify.
Do you want to remove the picture from forum?
 

Max

Administrator
Staff member
What is your server configuration?
- RAM
- CPU
Could you please execute report script and send us to support@flashphoner.com
Code:
cd /usr/local/FlashphonerWebCallServer/tools
sudo ./report.sh --sysinfo --conf --tar
How to report:
https://docs.flashphoner.com/displa...ganerrorreport-Gettinglogswithreport.shscript

Make sure you have enough bandwidth. Measure channel between server and your PC using iperf tool and share your results please.
https://docs.flashphoner.com/displa...essorytools-Testingchannelbandwidthusingiperf
 

Rajesh

New Member
my server configuration is
Intel E3-1265LV2
2.50 GHz Quad Core w/HT
8 GB RAM
Kindly help as i facing same issue.when sharing screen with more than 50 users it is not working properly and giving pause...

and command result is


upload_2019-12-9_17-7-40.png
 

Max

Administrator
Staff member
Good day.
Please send the collected logs archive to email support@flashphoner.com:
Code:
/usr/local/FlashphonerWebCallServer/report/report-2019-12-06-13-33-06.tar.gz
You can use WinSCP to copy this file from server to your local computer (if you're using Windows).
 

Max

Administrator
Staff member
Good day.
We checked your logs and we have a few comments:
1. We not see that you applied settings that we recommended. They should help.
Please add these settings to /usr/local/FlashphonerWebCallServer/conf/flashphoner.properties file:
Code:
webrtc_cc_min_bitrate=1000000
webrtc_cc_max_bitrate=1000000
webrtc_sdp_min_bitrate_bps=1000000
webrtc_sdp_max_bitrate_bps=1000000
2. You have 14 Gb RAM on your server. Recommended to allocate at least 1/2 of server physical memory for Java memory heap. For example, if server RAM is 14 Gb, then it is recommended to allocate 7 Gb with the following settings in /usr/local/FlashphonerWebCallServer/conf/wcs-core.properties file:
Code:
-Xmx7g
-Xms7g
And comment out this setting:
Code:
-Xmx1024M
3. Restart WCS:
Code:
/usr/local/FlashphonerWebCallServer/bin/webcallserver restart
 
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