two way streaming - ICS timeout error

[akshaygupta]

Hello All,

We are trying to test two way streaming with WCS and not able to connect because of error - ICS timeout while publishing local user

flashphoner.properties

# Config flashphoner.properties
# To get more settings:
# ssh -p 2001 admin@localhost
# default password: admin
# show node-settings
# show node-settings | grep port

#server ip
ip =10.1.1.XXX
ip_local =10.1.1.XXX

#webrtc ports range
media_port_from =31001
media_port_to =32000

#codecs
codecs =opus,alaw,ulaw,g729,speex16,g722,mpeg4-generic,telephone-event,h264,vp8,flv,mpv
codecs_exclude_sip =mpeg4-generic,flv,mpv
codecs_exclude_streaming =flv,telephone-event
codecs_exclude_sip_rtmp =opus,g729,g722,mpeg4-generic,vp8,mpv

#websocket ports
ws.port =8080
wss.port =8443

ice_tcp_transport=true
ice_tcp_send_buffer_size=1048576
ice_tcp_receive_buffer_size=1048576

ice_tcp_channel_high_water_mark=52428800
ice_tcp_channel_low_water_mark=5242880
client_log_level=DEBUG
======================================================================================================
error log
ssionId":"f6b879d0-5a5f-11eb-9eff-2ff0ff2ae8a2","name":"d928","published":true,"hasVideo":true,"hasAudio":true,"status":"FAILED
","audioCodec":"opus","info":"Failed by ICE timeout","record":false,"width":0,"height":0,"bitrate":0,"minBitrate":0,"maxBitrate
":0,"quality":0,"history":false,"gop":0,"fps":0,"audioBitrate":0,"codecImpl":"","transport":"TCP","cvoExtension":false,"createD
ate":1611065380455,"mediaType":"publish","mediaProvider":"WebRTC","origin":"https://dns.name.com"}
14:09:55,901 INFO RestClient - API-ASYNC-pool-13-thread-1 RECEIVED REST OBJECT <==
URL:http://localhost:8081/apps/EchoApp/StreamStatusEvent
OBJECT:
{
"nodeId" : "iwNVjqIyYqwTih8PSRvRkM7yCJCzfT1y@10.0.1.137",
"appKey" : "defaultApp",
"sessionId" : "/117.222.61.15:60930/10.0.1.137:8443-b2747068-83a0-4e41-8030-39656d044a88",
"mediaSessionId" : "f6b879d0-5a5f-11eb-9eff-2ff0ff2ae8a2",
"name" : "d928",
"published" : true,
"hasVideo" : true,
"hasAudio" : true,
"status" : "FAILED",
"audioCodec" : "opus",
"info" : "Failed by ICE timeout",
"record" : false,
"width" : 0,
"height" : 0,
"bitrate" : 0,
"minBitrate" : 0,
"maxBitrate" : 0,
"quality" : 0,
"history" : false,
"gop" : 0,
"fps" : 0,
"audioBitrate" : 0,
"codecImpl" : "",
"transport" : "TCP",
:

 

[Max]

ip =10.1.1.XXX

here you have to set global ip address
your server should be visible on this address, i.e. ping 101.101.102.102

 

[akshaygupta]

I am unable to ping 101.101.102.102 from my Azure machine as well tried from local desktop

I am still confused what to set in
ip and ip_local
As I am having only two ip address of Azure instance one is private ip and other is public

 

[akshaygupta]

Thanks for update this looks good and after update works fine for us.!!!

 

[Max]

Correct. If you are on Azure machine (the same case on Amazon AWS), you have private IP, i.e. 172.16.1.10 and public ip i.e. 101.101.102.102
In such a case you have to set

ip=101.101.102.102
ip_local=172.16.1.10

then restart webcallserver to apply changes