Unable to access server after ssl cert update

[Arif Butt]

Hi there,

We tried to update the (Letsencrypt) SSL certificate on the server, after doing that we are unable to access the WCS main webpage on 8444 port neither from LAN nor from domain name ... kindly assist

Thanks for assistance
AB

 

[Max]

Good day.
Please reset SSL certificates to default:
1. Login to HTTP (not HTTPS) WCS web interface as admin http://wcs:8081/admin
2. Go to Certificates page http://wcs:8081/admin/certificates.html and click "Reset to defaults"

Or, if you cannot access web inteface at all, please login to server via SSH and restore default certificates from backup

cd /usr/local/FlashphonerWebCallServer/conf
yes | cp wss.jks.backup wss.jks

Then restart WCS

systemctl restart webcallserver

After resetting certificates to default (self-signed), you can try to import new certificates again.

 

[Arif Butt]

Thanks... its resolved