webm file (recorded on vp8 stream) using the rest API has no sound
Good day.
Please check if audio track is present in the stream to be recorded on statistics page
Normally, the absolute value should be below 500, otherwise well be viewable out of sync. If this value is equal to 0 or is too big, there will be no sound in recording
Please also clarify what kind of streams do you record: video+audio, audio only?
If the synchronization seems to be normal, but there is no sound in recording, please check if the problem is reproducing in Stream Recording example. If not, please change the example code minimally to reproduce the issue and send using this private form. If you're using REST API to start recording, please check if the problem is reproducing when stream is publishing in Two Way Streaming example and modify it to reproduce if not.
You can also provide SSH access to the server using this private form with publishing ability for our engineers to check.
Please check if audio track is present in the stream to be recorded on statistics page
http://wcs:8081/?action=stat¶ms=streams_synchronization, for example
Code:
-----Stream Stats-----
streams_synchronization=test/-41Please also clarify what kind of streams do you record: video+audio, audio only?
If the synchronization seems to be normal, but there is no sound in recording, please check if the problem is reproducing in Stream Recording example. If not, please change the example code minimally to reproduce the issue and send using this private form. If you're using REST API to start recording, please check if the problem is reproducing when stream is publishing in Two Way Streaming example and modify it to reproduce if not.
You can also provide SSH access to the server using this private form with publishing ability for our engineers to check.