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  1. Max

    Ports not available

    Please check media ports configuration as we mentioned above. Also check server log after container start: are there any port binding errors? Read also this article about WebRTC ports forwarding to docker instance.
  2. Max

    Stream is not playing

    First, please create your own topic for futher questions. You can capture RTSP streams and record them using REST API Stream capture from the IP camera management by REST API Stream recording on demand
  3. Max

    iOS Sdk can i create my app with SwiftUI, Please give me a guide

    Good day. Please read the following docs: Overview iOS SDK Swift framework integration iOS SDK Swift framework examples
  4. Max

    Ports not available

    Good day. If you've extended media ports range, and using CDN (or WebRTC pull/push), you should also set a new range for WCS agent ports which are used for that purpose, for example: media_port_from=20000 media_port_to=40000 wcs_agent_port_from=44001 wcs_agent_port_to=55000 See also the...
  5. Max

    Stream is not playing

    We've checked the player by link: 1. Publish a stream using Two Way Streaming example 2. Play this stream in player Seems like player contains the recommended modifications and audio is playing correctly:
  6. Max

    How to split local camera preview and streaming in webRTC streaming?

    Good day. If you wat to just test the camera, then publish a stream, please look at this camera test example: Testing microphones and cameras. The example shows how to stop test by clicking Stop test button, you can stop camera test then start streaming in this case.
  7. Max

    Prometheus SIP metrics details

    Yes. Most of European locales force decimal point to be comma, so you should set locale to en_US.
  8. Max

    Prometheus SIP metrics details

    This seems to be system locale issue. Please check if system locale is set to en_US: LANG=en_US.UTF-8 LC_CTYPE="en_US.UTF-8" LC_NUMERIC="en_US.UTF-8" LC_TIME="en_US.UTF-8" LC_COLLATE="en_US.UTF-8" LC_MONETARY="en_US.UTF-8" LC_MESSAGES="en_US.UTF-8" LC_PAPER="en_US.UTF-8" LC_NAME="en_US.UTF-8"...
  9. Max

    iOS15.1.1 websocket issue

    This is a known iOS Safari issue which should be fixed in 15.2 (read details here, p. 17). A workaround with orientation bit enabling is useful only for stream playback via WebRTC in browser which supports this. For example, you can reproduce the issue in AppRTC with Firefox browser on other...
  10. Max

    iOS15.1.1 websocket issue

    Good day. Yes, we can't reproduce the issue using the latest WCS build 5.2.1105 and latest WebSDK build 2.0.206: websocket connection is establishing correctly from iPhone 7, iOS 15.1. Usually, update to the latest build is the first step to check if the issue still persists.
  11. Max

    Android | Для чего нужен layout.PercentFrameLayout и org.webrtc.SurfaceViewRenderer | localRender

    Добрый день. WCS Android SDK реализует Websocket сигналинг. За реализацию WebRTC, в том числе и захвата видео, отвечает нативная библиотека WebRTC. Захват видео в этой библиотеке требует рендеринга. Поэтому обойтись без локального повторения картинки в приложении нельзя.
  12. Max

    Расположение видео в микшере для 3 потоков

    Добрый день. Добавили примеры описаний стандартных лэйаутов на языке разметки: Реализация стандартных размещений картинок на языке разметки В этих лэйаутах три потока размещаются так, как Вам нужно. Эти лэйауты совместимы со сборками WCS, начиная с 5.2.1094 и новее.
  13. Max

    SIP phone is working, Video Demos are not

    Good day. To someone who sent its report from this topic (Marc, this is definitely not you): please register and create your own topic so we can answer you. Two tips: 1. Your A record points to a different IP address, not to WCS instance. 2. You should import SSL certificate to WCS storage as...
  14. Max

    Transcoding video decoding queue size issue

    Good day. Please make sure you've done the perfomance tuning described here (espesially p 11, 12, 13), and stream distribution optimization is enabled. Also, you coonfuguration seems not enough for 1700 subscribers. In our tests in the article What kind of server do you need to run a thousand...
  15. Max

    Using special character "@" in password

    Good day. All the special characters in RTSP URL must be escaped (URI encoded). Also, username should be divided from password by :. For example, the correct URL is: rtsp://username:oaass%40123@someit:544/someaddress
  16. Max

    Cannot access web interface

    Checked the server - the admin panel is working.
  17. Max

    Cannot access web interface

    Please provide SSH access to the instance using this form, we will check
  18. Max

    Cannot access web interface

    Good day. Seems like the server is not running. Please restart it sudo systemctl restart webcallserver If the problem still persists, please provide SSH access to the instance using this form
  19. Max

    systemctl restart webcallserver hangs b/c of chown process

    This behaviour concerns AWS EC2 instances only. In AWS EC2, we recommend to clean the logs keeping folders structure: find /usr/local/FlashphonerWebCallServer/logs/ -type f -delete rm -rf /usr/local/FlashphonerWebCallServer/logs/client_logs/*
  20. Max

    Logging messages that the client device receives from kFPWCSStreamStatus

    Good day. This is client logs pushing feature. It is intended to push client browser logs to server logs and is working for WebSDK only. All the stream states are logged in server log on the INFO level: 07:30:06,819 INFO RestClient - API-ASYNC-pool-13-thread-8 SEND REST OBJECT ==>...
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