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  1. Max

    TLS Issue

    Please check SSL certificate state that client browser shows: is it valid? Your user can check it in Chrome developer tools (Ctrl+Shift+I), tab Security
  2. Max

    Audio sync out issue.

    Good day. Please collect a report as described here including client debug logs and traffic dump and send to support@flashphoner.com. If report archive size is more than 30 M please send a link to cloud storage. We will check.
  3. Max

    Flashphoner - No Webrtc - Purely SIP

    It is quite clear. Thanks. Currently we have two options: 1. Outbound call WCS > Cisco using REST API with SIP credentials 2. Incoming call Cisco > WCS without credentials https://docs.flashphoner.com/display/WCS52EN/Republishing+incoming+SIP+call+to+a+stream The lack of option (2) is we...
  4. Max

    looking for developers

    Good day. This type of solution can be implemented using Web Call Server with chat rooms and stream mixer functionality.
  5. Max

    TLS Issue

    Goog day. Please provide Teamviewer access to the computer with this problem (if possible), it is difficult to determine when a problem happen by WCS logs.
  6. Max

    Flashphoner - No Webrtc - Purely SIP

    Hello SIP features are not available under Simple License. This means you can't connect WCS to Cisco using Simple License ($75 monthly or $1995 perpetual). Please request a quote for Enterprise License You can get Trial license https://flashphoner.com/download And activate the trial license...
  7. Max

    Flashphoner - No Webrtc - Purely SIP

    Good day. WCS supports all popular streaming video technologies and Websocket streaming. In your case, WCS is suitable for use. If you have questions regarding implementation and capabilities, please write to us. Streaming video and SIP integration functions are widely customizable in WCS...
  8. Max

    TLS Issue

    Good day. Are these any specific browsers? Can you repeat this problem? If you did according to the instructions, it should work. Please send ssh access and certificates files to support@flashphoner.com.
  9. Max

    Flashphoner Playback Duration

    Good day. It's a good news. We recommend updating your version of WCS to the latest release version. 1. Download the latest release build: wget https://flashphoner.com/downloads/builds/WCS/5.2/FlashphonerWebCallServer-5.2.252.tar.gz 2. Unpack a tar.gz file: tar xvfz...
  10. Max

    UDP Streaming

    WCS installation requirements are described here in details. You need Linux server with Java to install WCS.
  11. Max

    UDP Streaming

    Good day. WebCallServer does not support UDP multicast streaming. In a nutshell: you can capture and play WebRTC, RTMP, RTSP streams, also you can play captured stream as HLS. All the server functions are briefly described on this page with the links to details.
  12. Max

    server update

    Yes, WCS configuration will remian unchanged during update.
  13. Max

    Failed by ICE timeout

    Добрый день. Мы проверили настройки Вашего сервера. Как и предполагалось, необходимо явно открыть UDP медиа порты в настройках iptables. По дампу трафика видно, что STUN-пакет приходит на UDP порт, после чего клиенту уходит ICMP-пакет с диагнозом "Port unreachable" (см прилагаемый скриншот)...
  14. Max

    Не работает просмотр в Safari MacOS

    Добрый день. Для того, чтобы играть WebRTC поток в Safari (на MacOS или iOS), перед воспроизведением необходимо вызвать специальную функцию playFirstVideo(), например if (Flashphoner.getMediaProviders()[0] === "WSPlayer") { Flashphoner.playFirstSound(); } else if...
  15. Max

    Не работает просмотр в Safari MacOS

    Добрый день. Если выполнить публикацию/воспроизведение трансляции на вашем сервере, она работает корректно? https://{доменное имя или IP-адрес вашего сервера WCS}:8444/client2/examples/demo/streaming/two_way_streaming/two_way_streaming.html
  16. Max

    server update

    Good day. We are aware of this issue and a new version WCS with the correct updates will be available in a few days (now new version is being tested). You can update WCS manually: 1. Download the latest release build: wget...
  17. Max

    Failed by ICE timeout

    Добрый день. Пропишите в настройках flashphoner.properties: ip=185.75.88.222 ip_local=185.75.88.222 В вашем случае NAT не используется. Кроме того, проверьте доступность WebRTC портов (UDP 31001 - 32000) с сервера до вашего рабочего места (с которого осуществляется тестирование); не происходит...
  18. Max

    Не работает просмотр в Safari MacOS

    Добрый день. Пожалуйста, обновите сервер до последней сборки с этой страницы. Если проблема продолжает воспроизводиться, уточните следующее: 1) какой именно браузер в какой именно ОС вы тестируете, включая версии; 2) на каком примере воспроизводится данная проблема.
  19. Max

    Select display resolution

    Good day. You can set playback resolution on frontend using constraints, for example: var options = { name: streamName, display: remoteVideo, constraints: { video: { width: 640, height: 360 }...
  20. Max

    iOS SDK is not integrating to our app

    Hello Current level of technical support (forum support and Simple License) does not imply any remote sessions or consultations. Please either provide full source code or create a new minimal project example with minimal code which demonstrates the building issue. Then we will be able to check...
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