Search results

  1. Max

    Video and Audio call not work when both Android device usage mobile data

    Is it work via 4G or not? If not, collect the debug logs and traffic dump as described here, and send it to support@flashphoner.com
  2. Max

    Getting crash in iOS SDK

    Please build an example working application code based on our sample (like Two Way Streaming) with minimal changes, that reproduces the problem. We do not provide any debugging service for custom code or third side components integration for trial license.
  3. Max

    best settings for performance over quality

    Hello. Please clarify your case: 1) Describe your hardware and software (WCS version) 2) Do you use stream mixer or transcodine on server? those features both requires a lot of CPU. 3) Have you tried these steps to optimize server load and memory consumption?
  4. Max

    Перестал работать микрофон

    Добрый день. Как именно тестируете запись? Работает ли запись потока в примере Stream Recording? Соберите логи согласно этой инструкции и отправьте на support@flashphoner.com
  5. Max

    Streaming failed

    Hello How do you test? Could you describe in detail. Did you test audio-only or video-only streams? Please gather debug logs and send to support@flashphoner.com https://docs.flashphoner.com/display/WCS5EN/Preparing+an+error+report We'll check
  6. Max

    embed player stops stream after 7-8 minutes

    Hello. Yes, it should work, you should only change the stream URL from rtsp://stream_url to rtmp://stream_url Yes, you can. The Player example is described in details on this page. For futher questions, please create a new topic on this forum.
  7. Max

    Video and Audio call not work when both Android device usage mobile data

    Hello. Please clarify to help us to reproduce your issue: 1) You make a SIP call betwenn two instances of your application via 4G/LTE, and call is not etablished. 2) You make a SIP call betwenn two instances of your application via WiFi, and call is etablished successfuly. Is this right? Also...
  8. Max

    Change appKey ?

    Hello. For your server application to work, you should: 1) Impelement it on backend server (see this doc) 2) Add an application and its REST methods as described here. Look also here for REST hook implementation example,
  9. Max

    Xeon vs i7

    Yes, it is right.
  10. Max

    Rest API Start / Stop RTSP push

    RTSP stream can be stopped using /rtsp/terminate REST query. All the REST queries concerning RTSP (/rtsp/startup, /rtsp/find, /rtsp/terminate) are described here.
  11. Max

    Пики LA

    Добрый день. По умолчанию, при каждом запросе статистики http://wcs:8081/?action=stat собирается системная статистика (netstat и т.п.). Рекомендуем установить настройку parse_system_stats=false и проверить, снизится ли Load Average.
  12. Max

    Rest API Start / Stop RTSP push

    Hello. You can pull RTSP stream from IP camera using REST API queries as described here.
  13. Max

    MinBitrate & MaxBitrate

    Добрый день. На нагрузочных тестах воспроизвели проблемы с аудио. Выяснили что на них может влиять запрос статистики http://host:8081?action=stat Проблема в нашем случае решилась отключением сбора системной статистики: parse_system_stats=false Шумы и разрывы аудио ушли. Тестировали около 1000...
  14. Max

    Xeon vs i7

    Good day. In term of transcoding, the more CPU cores the better, CPU arcitecture is not very important. Ideally, transcoder takes one core for one stream, if possible.
  15. Max

    Getting crash in iOS SDK

    We cannot reproduce the issue on our test examples. So you should provide us full source code of your application for our engineers to check. Also, you should provide an example working application code based on our sample with minimal changes, that reproduces the problem, we will check...
  16. Max

    Getting crash in iOS SDK

    If you build example iOS application (Two Way Streaming, Video Chat and so on) from sources, did it crashed when publishing a stream? If not, then reason is probably not in SDK code.
  17. Max

    Stream Server stopped working correctly

    There is a very old developers rule: if something works good, do not touch it. If you have some problems in certain cases, feel free to create new topic on this forum and ask us for help (but don't forget to describe case in details). We will check and, if update to certain WCS version is...
  18. Max

    change admin URL

    Hello. In WCS settings, you can only change HTTP/HTTPS port to access web interface. WCS web interface is not intended to be used by your clients, but you as WSC admin. But you can install your own web server (Nginx or Apache for example), mount or copy sample applications folder...
  19. Max

    video javascript api in iframe not working

    Hello. You have to learn more about cross-origin resource sharing. In few words: 1. You should use the same domain for page that contains iframe and for iframe src URL. 2. Or you have to add Access-Control-Allow-Origin HTTP header when generating your page This StackOverflow page may also help you.
  20. Max

    Snapshot битые картинки даёт в 80-90% случаев

    Регрессия исправлена в сборке 5.1.3656
Top