AWS EC2 Pre-configured Instance Demos Not Working: Failed by ICE timeout

cozmo

New Member
Hi,

I followed the instructions to deploy a pre-configured AWS EC2 instance. I was able to successfully deploy the instance and login to the demo dashboard, but I am receiving the same error when I try to publish any of the demos:

"Failed by ICE timeout"

I'm running version: v.0.5.28.2753-5.2.780-fcc56854fc17318b93cc9d4fd7d712f791520d6b

AMI ID: ami-093e7dec029a17632

Will send SSH login details for you to check the config please

Thanks,
 

Max

Administrator
Staff member
Good day.
We checked your instance. Seems like ip parameter was incorrectly set to local IP address. It is automatically set to external IP address on every WCS startup, so after server restart publishing and playback seems working:
1609754705542.png
 
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