H265 Grey Screen (not in H264, not in H265 in VLC)

[Gabriel Soudry]

Hello,

We have a bug in the latest version of Flashphoner, RTSP H265, where we see a grey screen every second. This bug is not present in VLC H265 nor in Flashphoner RTSP H264. Are you aware of this bug? Unfortunately, we cannot share this RTSP to the internet.

Regards,
Gabriel

 

[Max]

Hello

Please make pcap dump using Wireshark and VLC.

1. Launch Wireshark and capture traffic.
2. Launch VLC and play the stream.
3. Stop playback after 10 seconds.

Filter RTSP packets and export log.pcap file containing all the RTSP traffic.

Send us download link to this pcap file.
Report form

We will reconstruct stream from the dump file and check reported issue.

 

[Gabriel Soudry]

PCAP file sent thanks for the analysis

 

[Max]

We raised the ticket WCS-3953. Will let you know about progress in this topic.

 

[Max]

Good day.
The issue is fixed in build 5.2.1794. Please update and set

jitter_buffer_attempt_to_correct_broken_timestamp=true

In this case, the problem stream (and it really has a problems like unordered frame timestamps) should be playing normally.

 

[Gabriel Soudry]

It does not seem to be working, same problem after upgrading :

flashphoner-staging-flashphoner-767cb4ddbb-k2x97 flashphoner [14:03:00][140676084693248][ERROR] Error decoding video frame (Invalid argument)
flashphoner-staging-flashphoner-767cb4ddbb-k2x97 flashphoner [14:03:00][140676084693248][ERROR] decode result -22
flashphoner-staging-flashphoner-767cb4ddbb-k2x97 flashphoner Decoding did not produce any frames
flashphoner-staging-flashphoner-767cb4ddbb-k2x97 flashphoner [hevc @ 0x7ff1b40d8740] Could not find ref with POC 4
flashphoner-staging-flashphoner-767cb

 

[Max]

Please gather VLC dump again.
We tested on previous VLC dump. It was working.

 

[Gabriel Soudry]

Thanks, i will just use H264 for now it's not criticial for us, I close the ticket