SSL issue

[infinascape]

Hello, my SSL certificates recently expired (autossl generated using hostgator cpanel), so I imported the new ones using the flashphoner web admin, following the same steps I did the first time I installed wcs. I didn't get any errors on the import, but now nothing is working. I am getting the following error when trying to access wcs:

javax.net.ssl.SSLHandshakeException 'Received fatal alert: decrypt_error'

I tried to go back into the flashphoner web admin to import the certificates again, but now I can't even access that site either. My browser gives me an "unable to establish secure connection" error. It would appear my SSL is all out of whack now. How do I get in to update the SSL?

 

[Max]

Good day.
You can roll SSL certificate storage back to default self-signed certificates. Connect to the server instance via SSH, go to WCS configuration folder

cd /usr/local/FlashphonerWebCallServer/conf

and copy default SSL storage file over the corrupted one

yes | cp wss.jks.backup wss.jks

Then restart WCS

systemctl restart webcallserver

Use sudo if you login as non-root user (ec2-user for example)
Then, you can try to import SSL certificates again via web admin interface.

 

[infinascape]

Thank you - that worked. Everything is good now.

 

[Gabriel T]

same problem here, and rolling back to old default ssl allows me to connect, but import button not working as certificate is detected as invalid...so im stuck. the new certificate is working ok for the https part, but not for flashphoner...

 

[Max]

Good day.
Please provide SSH access to the server and certificate using this form, we will check.